Services provided are excellent. Can easily talk to anyone in the office, questions are answered…read morein a timely manner and financial goals are being met.

Awesome people. Escrow and title handled so fast and perfectly. They got our house purchase done…read morewith ease and quickness.

Stay far away from this company. They are a complete disaster that is incapable of communication…read more This company single handedly almost cost us our dream home. From Vonnie to Bryce all the way up to the branch manager, Geoff. I'm certain they will respond and will say they did everything possible to get our loan to go through, but that is a blatant lie. This company is dishonest, is not transparent and will ignore phone calls and emails, not just from clients, but also realtors, especially during the 12th hour when you need your lender the most. We started our process back in Feb. pre approved for a loan, a ton of liquidity and assets, fantastic credit and a very well paying job, just to paint the picture. We should have been a mortgage companies wet dream. There were hiccups at the very beginning with Bryce and a lack of communication, he highly recommended us going into an ARM, which ok, whatever, we planned on refinancing out of the ARM as soon as rates dropped. That's where our nightmare began. Like little circus monkeys we began jumping through hoop after hoop at their beck and call. Bryce pushed us to be dishonest about our current home and wanted us to say that I would be renting it from my significant other while he was in Florida. I questioned Bryce about this being an unethical practice, but he assured it was ethical and ok (that should have been a red flag when someone was pushing lying as being ethical). We did as we were told. On March 8th our loan went into underwriting, on March 24th as we were driving 80 MPH down the highway in some back road in Wyoming to our new home in FL, we first got word there were issues with our loan because Vonnie, Bryce's assistant, started reaching out to us for documents that had been submitted weeks prior. There's nothing like cruising at 80 mph and trying to resubmit documents that already should have been in the underwriting process. Our realtor ended up calling Vonnie but had to leave messages. I ended up have to email Vonnie asking her to please call our realtor, oh, I forgot the good part, they had missed the 3/17 deadline to submit our closing documents. For the next week like good little monkeys we jumped when they told us to. We submitted every single document they asked us to, but they failed to communicate with us. They failed to answer phone calls, text messages and emails in a timely fashion. Bryce went on vacation a week before we were supposed to close, leaving us no contact information for someone who might be able to help us in his absence. We found Geoff's name from the person back in WA that recommended this company. Vonnie, Bryce and Geoff have no business being in the lending business. Bryce claims to be a top closer in the industry, but fails to communicate when necessary. It was clear the left hand wasn't talking to the right when Vonnie kept asking for the same documents over and over again. This company is guilty of shady and unethical business practices. As someone who is looking to sell two homes in WA, I will refuse to do business with anyone getting a loan from this company. If you want a month of heartache and pain, go with this company for your loan needs. If you don't care about losing your home, or escrow money, go with Northwest Mortgage. If you don't value ethics or integrity, this is the business for you. If you should care about the purchase of your home and don't have time or money to waste and want someone who will be honest and transparent with you, this isn't the company for you. How Bryce, Vonnie and Geoff are still employed with this company is beyond me

I wanted to thank both Vonnie and Bryce for helping and guiding me thru this process. God has been…read moregreat to bless me with them to know that they have truly made it possible for me to become a new home owner. I'm so blessed and excited to have my purchase opportunity with this company. Alot of folks during this process has helped me go thru this new and exciting process. I closed today and now excited to get into my new home. Thank you both for your hard work. You have made it possible for me as a veteran and a single woman. They did miracles that had me on my toes, but they came thru for me. Thank you so much you both. God bless you and I will need to meet you here very soon to thank you in person. You rock! NWM! Thank you for fulfilling a long time goal.

My Fiancé and I worked with Mark for the purchase of our first home! Mark was knowledgeable, he…read morehappily and quickly answered all of our questions, and went above and beyond to ensure we got the best case scenario. I would recommend his services to anyone!

Oxbow helped my finance my first home in 2006. The experience was fantastic. I've since used them…read moretwo more times and each time I'm always glad that I did. They know exactly what they're doing. They are extremely friendly. I can call and talk to someone anytime. They are always happy to help. Their knowledge of the business is extensive. And they are very good at what they do. I'd absolutely recommend them to anyone.

John Hayes is amazing and always takes care of me. Dave took care of my claim and totally went out…read moreof his way. Susan Maldonado worked with me on recovering money on my claim and is a delight to work with. I definitely recommend John Hayes at Farmers for insurance!

The agent that works with me, first name Dave, is awesome, knows what he is doing, and stays on…read moretrack with everything. Highly recommend him at this agency.

Brendon answered the phone with professionalism and enthusiasm. He needed a little help…read moreanswering my question but that's understandable being new. He didn't fumble words when he needed help. He was also good at small talk which makes it feel more personal. I will keep my business at State Farm. Thank you Brendon.

Been with this office for years and the staff keeps me hooked! Stellar customer service and a true…read morefeeling of appreciation for your business

I was fortunate enough to have Pamela Maas work with me on what I felt was a complicated real…read moreestate transaction for my Aunt and I in Utah in March.  The moment we connected with Pamela, she was warm, reassuring, and communicated in a way that put us at ease.   As we were residing in Utah, there were different rules and regulations that our Attorney was not aware of, and Pam and her assistant offered to call the attorney to help him to understand the reasons behind the form, and directed him to the site where he could get information to fill in correctly. She really was with us every step of the way.  There was never a time through this process where I didn't feel taken care of.  Pamela is just phenomenal.  You have a real asset in her.  Please extend my thanks to her and her staff as we could not have done it without them.

The people here are super helpful and professional. They are courteous under fire, always go the…read moreextra mile and care about their customers. Buying or selling a house looks easy when you are not in the middle of it but you need experienced help to get through the process-Fidelity is a great company!