They never went the extra mile to help you figure things out. They will also backstab you if you…read moreleave and go elsewhere. Not very professional bad mouthing clients past or current. Their insurance coverage wasn't that great either.

For years we had been with another Auto Owners Agency in Albany. After such bad service we elected…read moreto switch our Insurance Coverage over to Fleming Riles. We have known Garrett Fleming, Wayne Riles, and Clint Ivey for years and have always liked their professionalism. When switching over, Ilissa English was the account manager that was assigned to us. Wow, we can not say enough good things on how Ilissa handles business and our insurance coverage. We always get her on the phone, she handles our changes promptly and always has answers for questions. I hope the management will acknowledge her for her hard work. Hopefully they will add a note in her employment file on the superb job she does! Thank you Ilissa!

This is a terrible company! This company is the reason consumers don't like insurance companies…read more I had a 2008 Chevrolet HHR. Unfortunately I was in an accident in April. I had used the title for my car as collateral at a small loan company, and they added single interest insurance. Before the accident my car ran extremely well. I've had car builders tell me that it was the quietest running HHR they had ever heard. I only used synthetic oil, and serviced it very often. To say the least, I loved my little car. My son, who is also very knowledgeable about autos, said that they would probably only pay $3,000.00, which is the exact figure that I had in mind! These cheap (can't say what I'd like to) people paid $960.00! This is why people hate insurance companies!

Extremely unprofessional. DO NOT WORK WITH THESE PEOPLE!…read more I called in and I wish I remember the woman's name, but she was extremely rude. They will certainly take your money, then provide ZERO customer service. I hope this review costs this company customers, because they deserve NO BUSINESS. BEWARE BEWARE BEWARE

Acceptance Insurance has been extremely resourceful and attentive when needed. I've been able to…read moretravel out at ease thanks to the highly professional team at Acceptance Insurance Albany GA. Just a click away or a live agent at all times. I've searched and used many insurance programs before and experienced a much user friendly program and affordable prices. I recommend Acceptance Insurance to everyone. Thank You, Acceptance Team for helping me move forward.

Very friendly Agent with excellent customer service. Ricky is always available and always responds…read moreto emails and returns emails. My family has been with Ricky since he opened way back in the early 2000s. This is the best Agent in the the Business.

Spoke to Mandy Waters today. She was very knowledgeable and communicative. I really appreciate her…read morepatience and time.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Albany, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Carly did it for me AGAIN!! First she saved me almost $200 per month when I switched my auto and…read morehomeowners to her. This was a few months ago. My daughter needed insurance and due to her driving record she was quoted amounts from agencies known to help those with bad driving records. Couldn't afford it even if we wanted to. Went to Carly and was quoted a rate we could definitely afford! NEVER will I try to obtain insurance from anyone else.

Personal service and always super friendly. Great coverage from great people - Give them a call!read more

Horrible customer service and lazy employees and staff and the owners are totally unprofessional…read more When asked Sara Fletcher the rep for an items she said it too much time for her to day and it gave her a headache because it was something she doesn't normally do, but it only takes 20 minutes. Its a request we ask for once a year. I spoke with the owner Nathan Griffin and he cursed at me in his email. I guess when you take over daddy's company you can treat employees anyway you like. Not this one. The sad thing is they have really good rates.

From the owner: Specializing in: - Life Insurance…read more- Health Insurance - Auto Insurance - Workers Compensation & Disability Insurance - Insurance - Property & Casualty Insurance