Dave quoted me one rate and when I got the bill the rate was higher. I let it slide. Then I got my…read morebill for the second six months and my rate went up again. Dave researched it and said it was due to one towing incident which was two years ago and Safeco just figured it out and jacked up my rate. This is called bait and switch. Buyer beware...Dave quotes you a low price to get you in the door and then they raise it on you.

Jerimiah made my experience AMAZINGLY wonderful. I've been with Jackson for a few years but when my…read moreson turned 16, I needed to make changes to my policy. Jerimiah checked 19 different companies to help us get the best rate possible. 19, can you believe it? He was very responsive to my needs and was super quick to respond to my questions. He guided me through he process and while I was stressed a bit during the car shopping process, Jerimiah helped make the insurance part of the process stress free.

This review has been a long time coming. I have tried to settle everything and get help from the…read moreoffice directly and I can't. I've left several messages for the agent himself, nothing back. I have asked this place to update my address for nearly 2 years and they STILL haven't. This has caused mail they "claim" to have sent...not received. My rates increased out of nowhere last month, $15/month. No notification via call, email, text, written, smoke signals, nothing. I have been asking into this for over a month now and just kept getting brushed off. I have texts with the office showing the run around I've been given. Most recently, I had worked with Mona who was quite unprofessional and gave me, flat out, wrong answers. She had an attitude from the beginning when I asked if I could review some charges, as I felt that I was due a credit. I ended up hanging up eventually because all the conversation was doing was getting me more frustrated. I called back later and got Miranda. Thank G-d. Miranda has tried to help me as best she can but there has definitely been someone messing around with my info and my account. I was texting last week for about an hour, back and forth. The rep REFUSED to identify herself and since I've texted with Miranda several times, I knew it was NOT her. Just more to show how dishonest this girl Mona is. Hoping this review will at least get me a call back from the agent as he should care how he's being represented. I gave 2 stars because Miranda (and Esteban!!) have had a useful head on their shoulders. Otherwise, it would've gotten no stars.

Had a great experience with this agency they take the time to review my policies and explain to me…read moreall the coverage. Thank you so much for all your help !

Brian Weaver is a life saver! I was getting severely screwed over by my previous insurance carrier…read more I called Brian on recommendation from a local Facebook group, and boy am I glad I did! Brian answered my call and promptly set me up with an amazing quote. Within 24 hours of calling him, I had a brand spanking new home and auto policy with BETTER coverage on both, and the best part is I'm saving $470 a month. That's over $5000 a year in savings! Not to mention, he was incredibly knowledgeable and very easy to reach with any questions I had. If you need insurance or are considering switching, do yourself a favor and call Brian!

Larame is so easy to work with. He's great with follow up, and finding the best deal out there. He…read moreis diligent on returning calls and emails and is fun to talk to.

Lareme is the best agent that we have found. His professionalism and personality are second to…read morenone. We will be life long customers.

do not ever get ins from them they're crooks and make up charges for extra money for their pockets…read more they do not be on the same page and do not give the customers accurate info. this company is a rip off. Ipaid to have someone removed off my policy, the agent never informed mem of a letter coming in the mail for this request, and when the form was not returned they canceled my policy after i paid my policy for that month. I'm giving 0 stars

The worst ever please do not use this company unless you like bad customer service. Unless you…read morelove being transferred around 10 times to different rude agents. Do not use this company unless you love lies. Please report to the Attorney Generals office. I was unable to make changes on my account because they play phone tag with each other. I got transfered over and over again with no help.

An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

My husband and I own several businesses. We trusted Insurance Professionals of Arizona with both…read moreour commercial and personal insurance for years. Unfortunately, that trust was misplaced. One of the most costly mistakes involved our workers' compensation policy. In 2025 my husband specifically instructed Jacob to remove himself as a covered officer, but that was never done. As a result, our workers' compensation audit resulted in over $6,000 in unnecessary charges that we had to pay just to keep our coverage active. We were assured the mistake would be corrected. It wasn't. The following policy year, Jacob made the exact same mistake again by leaving my husband listed as a covered officer despite being instructed to remove him. This time, it resulted in nearly $11,000 in additional audit charges, jeopardized our workers' compensation coverage, and caused our business significant financial harm. We have emails and text messages acknowledging that this error occurred. We also discovered that Jacob routinely financed our insurance policies through First Insurance Funding, telling us the financing only cost about 1-2%. After reviewing the financing agreements ourselves, we found the actual financing charges were approximately 15%. Had we been given accurate information, we would have made different financial decisions. As business owners, we expect our insurance agent to accurately manage our policies, provide honest information, and take responsibility when mistakes are made. Instead, we experienced repeated errors, substantial unnecessary costs, and a complete lack of accountability. If you are considering using Insurance Professionals of Arizona, carefully review every policy, audit, and financing agreement yourself. Our experience was extremely costly, and we would not recommend them based on what our business has gone through.

Very helpful kind un intimidating. Easy process efficient!!…read moreChanged portfolio to this broker.

I spoke with Daniel back in feb of this year and finally got back in touch just barely and he made…read moreEVERYTHING EASY AND SMOOTH he was also able to help make the price lower then the expected amount so thank you Daniel for your help!!!! Also he went above n beyond to help with helping me save money

This agency was very easy to work with, and saved us big bucks $$$!!! Our home insurance was out…read moreof sight and had doubled from last year! Jessica shopped many companies for the right fit so I didn't have to spend all day on the phone. She was also very patient with me as I had many questions about coverages. Our policy went down from $2200/yr to $750/yr! We also wrote auto insurance with them for two vehicles to get a further discount. It was important to me to be sure our coverage matched our former policies. As a former insurance agent myself I would not hesitate to send anyone to this agency. Thank you American National Insurance!

After being customers for three years we've decided to leave Arizona National Insurance…read more Communication with David has been very slow and at times no non-existent. David would say he is working on information for us but never follows up. We needed to update payment information and did not get assistance from David in a timely manner. The insurance company referred us to speak to our broker when we tried to make the change directly through the company. The are too many steps and hurdles to overcome, especially when communication is lacking on the broker's part. We had higher expectations as we found Arizona National Insurance through Dave Ramsey's recommended ELP, but over the years that excitement and trust has dwindled as we recognized our family's need for customer service is no longer a priority or valued.