Melissa was recommended by a family friend. She was very responsive through email (which is my…read morepreferred form of communication) and was easy to follow up with on the phone and an after hours appointment. She clearly explained the ins and outs of our home and auto policies, and she's helping us to save $1100 a year! Very courteous front desk staff and our interactions have felt very relaxed but thoughtful. Highly recommend.

We have been with State Farm for a number of years and have always had great experiences. Recently,…read moremy fiancée and I stopped in for a homeowners insurance quote as we recently purchased a home. We got a great premium, priced better than others with better coverages. We highly recommend this State Farm agency!

Thankful for longstanding agent and staff. They are efficient and very helpful when help is needed…read more Our Thanks to Dan and his team.

I've been with American Family Insurance for 10+ years now, however I just recently switched to the…read moreDaniel Piazza Agency. I couldn't be more happy with the service that I've received from this agency. This was the first time that someone has physically sat down with me and reviewed my coverages which was extremely helpful and made me feel more confident in the coverage that I have. Dan came out and greeted us when we entered the office and made my husband and I feel like our business was really valued. Denise did a wonderful job explaining certain coverages with us as well as making suggestions on what coverages weren't needed or might be good to have. The agency communicates very well with their customers in a prompt manner. I would definitely recommend this agency to others- A+ service!

Amazingly job! Lowered my home, auto, and investment premiums…read more Customer service is 5 stars! Great agency to be insured with!

I FOUND HER VERY HELPFUL WITH MY CLAIM..Awsome.She worked with me to take care of me..Very…read moredetermined to get it done. Thank you

Went into this branch on a whim after receiving a really high car insurance quote from another…read moreinsurance company. These folks got me better coverage for a WAY better price and even helped me save on my renters insurance. Friendly, informative, and honest staff made it a pretty pleasant experience. For buying car insurance that is!

From the owner: Life's Better When You're Protected Under Our Roof…read more As your local American Family Insurance agent, I'm dedicated to helping you protect your dreams. My team and I are residents of your community, so we understand the importance of building strong partnerships with our friends and neighbors. Our unique background, training and experience allows us to provide personalized coverage for everything that matters most, including:- Auto- Home - Life - Rentals - Contractors - Home and Condo Association- Business Owners Package - And more Services

Very timely responses to email and phone calls. Matty and every staff members are very friendly and…read moreknowledgeable. They take every customer concern/issues very seriously and address sincerely. Overall Excellent service. I would definitely recommend D Webster-Scher agency to all your insurance needs in WI. Thank You Prashant

I backed into the car of a very nice lady. No one was hurt and we were both in good spirits after…read more When she told me in 50 years of driving she had never had to make a claim I felt particularly terrible. So I really wanted to make the process as simple as possible for her. I called Dave's office to report the incident. A few noteworthy things. First, I was feeling pretty dumb and clumsy, but Jennifer was thoughtful and understanding, insisting that that parking lot is a hard one to back out of. We both knew it was my fault, but she was kind. And instead of just taking my details and waiting for the other party to call in a claim, Jennifer immediately started a claim for her. This both sped up and simplified the process for the person I bumped. Very professional, efficient and helpful. I absolutely recommend the David Scher American Family Agency,.

Today, I had to call for roadside assistance for the first time with American Family…read more I could not be happier with the service. Phone was answered quickly, courteous, caring person helped me and got someone scheduled to come to the house. (luckily the problem was that my battery died at home in my driveway). AW road service arrived at exactly the time they said they would and had me going in double-quick time! Fabulous service all around from everyone. I expected that, like most roadside service, I would pay the people and file a claim but NO! It's already taken care of! Thank you. I'm happier every time I have an interaction with American Family.

1-7-2026 update - Finally received a quote…read more Nearly double the premium compared to my current auto insurance. Don't waste your time with Costco American Family Insurance. Nothing family about paying double.

I've always purchased insurance from either progressive or geico. But since I was purchasing a…read morehouse I figured I would look into working with an agent vs just the next person to answer the phone. Damia was very knowledgeable, honest & sincere. She provided me a great rate vs the current insurance company I had at the time. I'm happy to say that I love having an agent that I can call & have any questions answered. Thanks again Damia for everything! Sincerely, Your happy customer

Always well taken care of. Damia, In the cottage grove…read morelocation, was great when I first moved over from American family insurance. She offered everything I needed to my convenience. I am going on to 2 years with them and the rates have been great for all that is offered.

I was in something of a mess. My home insurance company kept sending me bills. When I paid them,…read morethey would send the check back. I could not reach anyone on the phone. Then the broker I used, quit handling home insurance. I wasn't sure if I had insurance or not. At last I called Prairie Land Insurance and Chris had everything straightened out in a few hours. I am now insured and have a good understanding of what is and isn't covered and I know where and when I am suppose to pay. Absolutely the best experience. There should be something higher than five stars I could give them.

Hopefully editing this review so it shows up as five stars - appropriate to the fantastic service I…read moregot with James and Linda. My original view somehow showed up as zero stars and I'm not sure how. In any case: James and Linda were great to me on all aspects of my car insurance and I definitely recommend them.