This company is CLOSED. I tried to get a quote for home insurance. I've called and emailed several…read moretimes. No one answers the phone. No service. Can't speak to anyone.

With our mortgage contingent on securing homeowners insurance for our new house, I was referred to…read moreMike Cheng by a family member. Mike responded to my first email and ghosted me after with no response after several follow-up emails. Mike, if you're not interested in my business, just say so. You're holding people up who think you're working on a solution for them when you're really not. Poor business practice and nonexistent customer service.

Five stars for Suzanne Flores! I was in a bind when my current insurance carrier was no longer…read moreproviding service in California. I was working with another agency, who assured me over the 2 months we were in contact that they would make it before my deadline. They did not. By the time I switched to Allstate, I had less than two weeks. Thank goodness I happened to work with Suzanne! She helped me get what I needed, when I needed it. I can't thank her enough and will continue to work with her. I hope you request her too.

Lidia was exceptional. Very knowledgeable and answered every question I had. With that in mind I am…read morevery satisfied with her service. This made it easier for me to switch insurance companies. And believe me I was with the previous company for a long time.

I have been buying insurance for over 40 years and never before have I received such excellent…read moreservice as I received from Frank and Nathan. They are very knowledgable, efficient and responsive. Nathan kept me informed every step of the way and explained insurance in a way that I could understand. He was able to find the right policies I needed for multiple properties in a timely manner and executed the transactions flawlessly. I would recommend them to anyone looking for any type of insurance.

I've been working with Frank insuring my cars, house and umbrella for the past 5+ years…read more His service is top notch, his prices are competitive and he is just overall great and a true professional. No matter what the issue was and at what time - he was there to assist over phone / text / email. All changes were prompt, refunds processed immediately upon changes. This is the guy you want to take care of you!

Oleg is an absolute gem. I was referred to him by my mortgage broker, and I couldn't be more…read morethankful. Insurance can be tricky on its own, and my situation is a little more complicated than most. Oleg has taken the time to walk me through all of my options, even suggesting that I not purchase some coverages, as the existing policies I had were more financially beneficial. He is ethical and honest, as well as compassionate - sometimes insurance digs into sensitive topics, and he has handled it all with grace and the utmost respect. I highly recommend contacting Oleg with any of your insurance needs - even just for a second opinion or comparison quote - I think you'll be pleasantly surprised!

I could not be happier and more appreciative with Oleg's services. He is an excellent expert in…read moreinsurance matters and knows the industry's ins and outs like no other. Not to mention his personality - he is absolutely dedicated to helping you best way he can. I had a very tricky situation where I got into an accident, and my insurance policy at the time has lapsed (AAA) without my knowledge. AAA denied my claim, my AAA agent had no interest in helping me. Police report at the time of the accident could not determine fault. Other party was claiming I ran a red light, even though I did not - and, inevitable, other parties' insurance made me at fault of an accident. Other party started to look for a lawyer to sue me for "physical damages" to make some money. Thankfully, I was introduced to Oleg. He helped me every step of the way to fight this decision. He evaluated police report, reviewed communication from the other insurance company, and compiled letters for me that helped to prove that the other party was at fault, and revert the original decision of the other party's insurance. His professionalism, guidance, and understanding of the system, helped me avoid lawsuits and lawyer bills that would put the future of my entire family at risk. Oleg was on my side, guiding me in this battle every step of the way. I am in the process of transitioning to Farmers insurance now, so he can be my agent for years to come. Would give more stars if I could!

We are long-time clients of State Farm. Patrick is our go-to: he's knowledgeable, responsive, and…read morejust has such a pleasant and approachable style. We meet annually to review our bundled plans, and he never pushes the tough sell... just presents the options and gives us the space to make our choices. I recently had a rock crack the windshield of my leased vehicle. Going through Patrick made the process fast, simple, and seamless. I also direct my clients to him, and he's always prompt and professional. Keep it up Patrick, Candice, and team! Thanks for being so good at what you do!

Candace Kistner's office has always been fabulous. But for the last several weeks they have stopped…read morereturning calls. What is going on?

Jill has gone above and beyond to help during a stressful time of trying to close on our home loan…read more We urgently needed help and learned that when you purchase Allstate insurance on the website, you're not assigned to an agent so there's no immediate assistance. Updating my information online, it says it would take 7 days to process, which is too long when we're on a tight deadline for closing. Jill was recommended to me and she has been phenomenal. She's very prompt in answering my questions, making me aware of things I didn't know and going above and beyond in general. My policy isn't even under her, but she still did whatever she could to help get my issue resolved. The person who recommended me to Jill literally said that they've stayed with Allstate just because of the excellent service Jill provides.

I had sent Jill a pretty complicated insurance portfolio to quote, and within 24 hours she turned…read moreit around and had some really good suggestions on how I could optimize or improve my coverage for little to know out of pocket. She was extremely responsive and would recommend her to anyone.

I've been with Ludwig and Fawcett for 30 years and they have helped me with my auto, home, and most…read morerecently Kelly helped my locate motorcyle insurance. She is very friendly and knowlegable, as is their entire staff.

Dave is awesome to work with. I contacted L&F and he got all of my needs taken care of quickly. I…read moregot really terrible service from my last broker, so it was very refreshing to find partners who are reliable, responsive, and friendly. I would recommend them to anyone shopping for insurance

Andie was amazing. She walked me through all that i needed and when we hit roadblocks she guided…read moreme through. She was attentive and reachable and super nice to deal with. I have my trust restored with insurance companies!!!

Just went to this office for my sons car that I drive. The woman at the window was extremely rude…read more And snotty. And above-it-all. I would have appreciated, 'I really want to help you, but I can't' It would have been so easy for her to say, 'Sorry, I can't help you unless your son is a member.' Instead I got a really snotty attitude - if you don't want to sign him up, go away and don't bother me. There was no one in line behind me. Couldn't she have been at least pleasant about it?? She reminds me of that school teacher that everyone hated.

I met Cathy thru my ex-husband some 20+ years ago and even though I have gotten divorced and moved…read morecities, I stayed with Cathy as she is the nicest agent you can have!! She gets me the best deals and gives me the real practical scenarios straight up without any BS so I know what I'm getting into. She's never offered more this or that like a salesman and she is always quick to respond to my needs whenever I have any inquiry. When I got into my first car accident a few years back, Cathy has always been there to help me through the process. She is kind and compassionate and I cannot rave enough about her.

Cathy was very helpful and super knowledgeable regarding the policies I was looking into. I greatly…read moreappreciate her as a person and as my insurance agent. Thank you Cathy and I look forward to doing business with you.

Best service and fast the cuotes for insurance good prices and registration fast service one at the…read morebest services

I have been a customer for many years and Jessica Muñoz plus team always exceed in providing superb…read moreservices. Jessica is extremely knowledgeable in all that entails car insurance and DMV procedures. On top of that, she is also reliable, friendly and makes us feel like we are part of a family and not just one more transaction. She has done an excellent job in building customer loyalty, and this is one of the many reasons why I always recommend Willow Insurance.