I have just spent 1/2 hour trying to talk to a person. I need to schedule at time when there is a…read morenotary. I could talk to people in Denver. I could talk to people in Phoenix. Chapel Hill office was "Dark" on a Monday morning at 9:30.

I started going there in 2014 but haven't visited in a few years. Friendly, knowledgeable staff…read more Offers privacy and pleasant surroundings.

We love this Insurance company. Our agent has helped us with multiple policies and has advised us…read morethrough some important business insurance decisions. These guys have been extremely helpful and have impressed us with the personal touches and attention to detail with everything related to our insurance needs. Faxes, emails and phone calls are returned quickly and there have been no surprises or mistakes in our billing or correspondence. They have impressed us with how easy it is to deal with them. In addition to this, we have never had an insurance question that our agent couldn't answer. We have had two very different kinds of businesses insured with them (one a few years ago and one currently). Through this we have found them to be knowledgeable and patient with insurance advise and Mike (our agent) has even come all the way across town several times to help me understand how to best cover our businesses and feel at-ease about having the right coverage for our needs. I would recommend them to anyone.

We love doing business with Thaggard Insurance. They care about their customers and are willing to…read morego the extra mile. They are a family owned business who will sit and talk to you and explain everything to you and work with you. I would highly recommend you let them handle all your insurance needs.

Do not be deceived by the low premiums when you sign up- this State Farm Agent engages in classic…read morebait-and-switch. They charged me reasonably the first year and then switched my insurance policy to be insured in Illinois (?) and then reinsured it in North Carolina, and took away my good driver discount (despite a perfect record), increasing my premium by over 40%. Staff are polite but can't give me a single reason why my good driver status has been revoked or why my policy was "reassessed" as high risk. I'll be getting my insurance elsewhere from now on... perhaps Yelp can help me find a company who won't brazenly try to rip me off.

I have had my auto insurance and homeowners with State Farm for 2 1/2 years. Everything was fine…read moreuntil I received my bill for my next 6-month auto insurance renewal. My premium went up by $130 (for only 6 months), which is 59%!!! That is outrageous. I called them, thinking it had to be an error. The only explanation they could give me was that my Drive Safe & Save discount no longer applies. Sorry, but that discount was not worth more than 5%, so that does NOT explain the other 55%! Nothing else has changed at all - no accidents, tickets, increased driving. NOTHING. Needless to say, I will be looking around for a new insurance company. I am very disappointed in how I was treated by Marty Lindsey's office.

Incredibly helpful insurance office. Staff friendly, owner goes above and beyond to help people…read morewith problems. I highly recommend this insurance agency!

Be Careful!!!!!These supposed 5 star reviews must be from the employees themselves because I've had…read morea horrible experience with this agency. Their business practices are questionable and the customer service department is so unprofessional. I think they are out of touch with new insurance trends and how customers should be treated in time of need. I also shopped around and found rates that were half of what they were charging.

Have been doing business with Ashli and the team here for several years. They always check in…read morearound renewal time with an update on our current coverage and if there are opportunities to do better. This year they were able to secure better coverage at a lower price for a top tier insurance provider. So glad I switched to them from the big brand names. We've had to (unfortunately) file claims over the years and have had nothing but success. Thanks Ashli and team!

I have been using Schramm Tingen for several years and found they are one of the best family run…read moreinsurance agencies around. Brandon consistently works to find the best coverage for me and my family. Would absolutely recommend them over the gecko or Flo!

Sales agents are great, but customer service is awful. Company takes days to review requests and…read moredoes not return phone calls. And this is only regarding a simple service request. I can't imagine what it's like to file a claim.

Cameron was extremely helpful and informative. I purchased my first vehicle 6 months ago and was…read moreforced to bind myself to a policy from the first insurance provider that answered the phone. When that policy was ending, I shopped around and was contacted by Cameron. He was able to provide me with MORE coverage for LESS money than what I was originally paying. He maintained communication with me for approximately 2 months in order to ensure that I chose the best policy available. When it came time to actually enroll in the policy, he was just as helpful and it was a quick and easy process. Regardless of the better price that Cameron was able to secure for me, I will most likely continue to do business with Cameron due to his helpfulness and candor throughout the entire process.

I was a client here for years, like the other reviewer said,they don't seem to care to do anything…read morethat requires work...but they will take a payment...and overcharge..but won't correct the error. I would never in life use these people or recommend them to friend or enemy. totally clueless when they tell you your rate doubled because of interest rates...that's soo telling lol. I switched companies and got a lower rate by 20 bucks..not only were they high BUT useless...imagine that...where is Jake from state farm when you need him..what a joke...I'm more than glad I left...

Matt Phillips has covered our properties for over 25 years. Home's cars and rentals. He has also…read morecovered some commercial properties that I manage. He has gone over and above what I would expect any agent to do. I would highly recommend him.

Yes, I bought the best life insurance for my family with them , They are so professionalread more