I bought a home owners policy from Zach Johnson and was able to save me about $300 a year. The…read morebest thing was it was very easy, he took care of everything. I highly recommend SQ Local. Thanks!

Let's just say Shane Mathis is amazing. He helped explained all the options for life insurance. He…read morefollowed up with me during the whole process with phone calls and emails. He saved us money, time and made the process extremely smooth. Hands down he provided wonderful customer service. I highly recommend him for any of your life insurance needs.

I have never attempted to make a claim my entire life. But we had two straight line winds during…read morehurricane season that lifted much of the entire roof (shingles), and St. John's was swift and direct about timelines and coverages. When I moved here, they were touted as the best in the area "if" you could get them to cover you. They came through on my claim for the roof replacement, and I will be with them for as long as they will have me for a client. I want everyone to know that St. John's gets 5-stars for listening to our concerns, urgency to get the roof evaluated to not incur further damages, and receive a coverage check to install the new one within in 1 week. Everyone was extremely courteous, respectful, compassionate, kind and helpful throughout the entire ordeal. We are a grateful family.

After more than a decade with this agency, I'm ready to leave. Once a great, independent group of…read moretalented and helpful people, they've recently sold out to a statewide syndicate based in Destin. The reliable folks I've dealt with here are gone. What I get now are a boatload of excuses about why it takes weeks to get attention to a simple issue. "We're just so overstaffed, I can't get to your problem more quickly." That's what I hear when they fail to call back as promised and I have to chase them. Fortunately, there are plenty of other choices. I suggest you explore them if you're looking to do more than write and mail premium checks and never need quality service.

This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.

The whole experience went well. Jo was wonderful. Thank you Short simple and straightforwardread more

The place has the best agents. They give you all the details and make sure you are covered during…read morea transitional period. They treat you like family and no question is idiotic. Jo G calmed down a situation and got it all straightened out from a fubar situation from the previous agent. Directions go I. The complex and take an immediate left and they are at the end.

If could give ten stars I would. I'm a first timer doing auto insurance and a friend who's is like…read morea big brother to me referred to vinny and let me say Vinny was so awesome and so patient with me through out the whole entire process switching over from usaa to state farm im forever grateful thank you

my wife told me we would save money and get way better coverage and she was right! Vinny got us way…read moremore than what we expected we could get for the price we got. that is awesome!!! and my wife said Danielle was very nice and very helpful when they spoke. we are sticking with them

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.

from the moment, Emily answered the phone her friendly upbeat response made me calmer. She went…read moreabove and beyond in customer service to help me. I would like to say this is the exception, but it is the norm for Edie Williams office. every time I have called have helped me with such a caring attitude. Emily, for going the extra mile and helping me.

This agency is very unresponsive. They do not return phone calls or texts, and make no effort to…read morehelp the customer resolve issues. I was very disappointed as we had State Farm insurance in Connecticut for years with exceptional service. I cannot recommend this agency.

I have nothing but great things to say about this agency. When I was told by other agents that my…read morerequest for an expedited policy was impossible- Mr. Rumlin told me he could do it. And, he proved himself right. I was impressed that whilst I know nothing about insurance, I was able to get the lowest quote through Mr. Rumlin that fulfilled exactly what I was looking for. Fast, affordable, and friendly- I highly recommend!