Don't do business with Al Boenker Insurance. Long wait times on phone. Unable to contact and work…read morewith one agent. Get a different person every time and have to start all over again. They let one of my policies lapse and then charged me a fee because they said it was a new policy. On top of that I asked them to duplicate the same coverage as before then 2 months later the loan holder charges me $930 for insurance because it didn't have collision coverage as it did before. A simple phone call would have been nice before the policy lapsed. I had never been late on payment or anything. I would give to them a negative number on the rating of I could!

Left me hanging. Did not call when promised, so was without insurance for the weekend- they were…read moreclosed, with no way to get anything but a recording. Got quotes online that are significantly cheaper-- for same insurance companies they do business with. Disappointed and frustrated.

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

super friendly. they are real humans not ai. will do the best job for you. i have been doing…read morebusiness there for many years. now my grandchildern go there .

I've been a customer here for 5 years now and there's a reason for that, the staff!…read more Diane is amazing and does everything she can to get you the best rate possible and does, i first went in with my '99 Pontiac Firebird needing only liability and she got me a great rate. A couple years later i bought a Lexus and i had to get full coverage and i was worried about how much it was gonna cost me but once again i got a really affordable rate, and then a year ago i called to see if i could get an even lower rate and boom! She found me rate $40 less a month then i was paying! If your looking for an experienced, honest and reliable car insurance i would definitely recommend giving Diane at Low Cost Insurance a call or stop by for and see what they can do for you!

I want to take a moment to recognize State Farm for having the insight and leadership to recruit…read moreand retain professionals like Kyle Banister. It says a lot about a company when they attract top-tier talent -- but it says even more when they create an environment that keeps them there. Kyle's level of service, professionalism, and follow-through doesn't happen by accident. That reflects training, culture, and standards from the top down. State Farm clearly prioritizes customer experience and empowers their team to go above and beyond. When a company invests in great people, customers win -- and that's exactly what happened here. Well done.

Steven Barber and his staff are amazing, especially Brenda Baumhardt, who worked with Bill…read moreHennington and stayed on when Steven took over after Bill's retirement. She is the main reason I am still with State Farm. Steven and staff are honest, professional and always very caring and helpful. I will always refer family and friends to his agency. Aleida Flores

I am writing this review 6 days (Nov. 25, 2015 *2:20PM*) after I had a car accident with an…read moreEmpowered customer that left my vehicle undrivable(Nov. 19 *~6PM*). My review and rating may change depending on how my experience goes with them. Nov. 25 *2:00PM* - So far the experience I have had with Empowered has not been good. I called the morning after the accident (Nov. 20 *~11AM*) and was confirmed that they had already received a claim from their client and were looking into it. They gave me a phone number to contact and I left a voice message asking to call me back and what I should do next. I never received a call back and had called for 2 business days before finally speaking to someone. The person I spoke to did not seem to have any idea about even the basic information about the claim and it seemed that he had not reviewed it at all. He said they could not look at my car until I took it from the towing company, which I simply cannot do because I am a broke college student without any means to tow it away myself. Everyone I have talked to has said that insurance companies always visit the towing companies to review the damages and have been advised to leave it there to pressure Empowered to do something or else they will likely take their time while it sits at my home. Since they have already tried to ignore me, this seems like the only option to go with. I cant even take the car away from the towing company to begin with. The claims officer that I talked to also said that they need to review the police report to see who was at fault and they would contact me when they find out. I went to the police station today and their statement reads that their client was at fault for not yielding right of way. It took me about 20 minutes to walk to the station and request it. I do not understand why it has taken them so long. I called them about an hour ago and was told that they would call me back in 20 minutes. Still no one has called me. My car was left undrivable and I was not even offered a rental. I have missed hours of work and have had to skip classes because of this and will not be able to spend Thanksgiving with my family because I have no means to drive to the airport. I am extremely upset at the moment. After reading other reviews on here, I doubt I will even get a portion of what it will take to repair my vehicle. Nov. 25 *3:39PM* - Called back after waiting over an hour for them to call me back. Was told to wait for my claims officer later today or tomorrow. Tomorrow is Thanksgiving, so I doubt I will receive a call. I had plans to spend the holiday with my family but without any transportation that will not be possible. I am already getting screwed with student loans, it sucks that I may also get screwed by this insurance company as well, even when the police report itself says that I am not at fault.

This is the worse Auto Insurance company that I have ever dealt…read more So many hidden expenses. Do your family some justice by going with a different company.

The Estrada Agency Team is great super helpful and knowledgeable on all things Insurance. They can…read moredissect and analyze your current insurance and compare coverages in detail. I would definitely recommend to all my friends and family to get a quote today!!!

The Estrada team always makes sure we're taken care of and are always available to answer any…read morequestions. They're extremely knowledgeable and always go the extra mile. I recommend them 100%!!