Jaqueline was super nice very sweet and patient and she was very understanding of what I needed…read moreand got me right!!! Thanks so much Jaqueline!!!!

If you get hit by someone with this insurance expect not to get paid and then not to pay it!!!…read moreHorrible insurance.

Don't do business with Al Boenker Insurance. Long wait times on phone. Unable to contact and work…read morewith one agent. Get a different person every time and have to start all over again. They let one of my policies lapse and then charged me a fee because they said it was a new policy. On top of that I asked them to duplicate the same coverage as before then 2 months later the loan holder charges me $930 for insurance because it didn't have collision coverage as it did before. A simple phone call would have been nice before the policy lapsed. I had never been late on payment or anything. I would give to them a negative number on the rating of I could!

Left me hanging. Did not call when promised, so was without insurance for the weekend- they were…read moreclosed, with no way to get anything but a recording. Got quotes online that are significantly cheaper-- for same insurance companies they do business with. Disappointed and frustrated.

HIGHLY RECOMMEND! Judy Samuel and her team have gone above and beyond for our insurance needs. We…read morefeel so secure knowing our home and automobiles are covered by one of the top insurance companies in the nation. The kind folks in Judy's office are very detail-oriented to get the job done right. Judy also has many options for Life Insurance and spent a lot of time answering our questions to help us pick one perfect for our needs. FIVE STARS - WELL DESERVED!

I went with a friend of mine and we walked to the door only to be snubbed by the insurance agents…read moreinside. It was clear they did not care if we had insurance or not

My wife and I moved from Nashville, TN in November 2016 and we chose to work with Allstate…read moreInsurance, and due to Rusty Thomas's location begin near our new home in Fort Worth we chose his agency... I worked via phone/email with Tiffany at Rusty Thomas's office during the entire process, and working with Tiffany was a great experience... When our policies Home/Auto came up for renewal in 2017 I indicated to Tiffany that we would be reaching out to other providers... We have since chosen to change our policies to Farmers Insurance not because of cost, but most importantly being able to work directly with the actual agent... I do not recall one time that Rusty Thomas took the time to reach out to myself to welcome us to Fort Worth, nor to show any appreciation in working with his location, and Allstate... Again great working with Tiffany at Allstate...

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Fort Worth. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Fort Worth residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Fort Worth today.

I am writing this review 6 days (Nov. 25, 2015 *2:20PM*) after I had a car accident with an…read moreEmpowered customer that left my vehicle undrivable(Nov. 19 *~6PM*). My review and rating may change depending on how my experience goes with them. Nov. 25 *2:00PM* - So far the experience I have had with Empowered has not been good. I called the morning after the accident (Nov. 20 *~11AM*) and was confirmed that they had already received a claim from their client and were looking into it. They gave me a phone number to contact and I left a voice message asking to call me back and what I should do next. I never received a call back and had called for 2 business days before finally speaking to someone. The person I spoke to did not seem to have any idea about even the basic information about the claim and it seemed that he had not reviewed it at all. He said they could not look at my car until I took it from the towing company, which I simply cannot do because I am a broke college student without any means to tow it away myself. Everyone I have talked to has said that insurance companies always visit the towing companies to review the damages and have been advised to leave it there to pressure Empowered to do something or else they will likely take their time while it sits at my home. Since they have already tried to ignore me, this seems like the only option to go with. I cant even take the car away from the towing company to begin with. The claims officer that I talked to also said that they need to review the police report to see who was at fault and they would contact me when they find out. I went to the police station today and their statement reads that their client was at fault for not yielding right of way. It took me about 20 minutes to walk to the station and request it. I do not understand why it has taken them so long. I called them about an hour ago and was told that they would call me back in 20 minutes. Still no one has called me. My car was left undrivable and I was not even offered a rental. I have missed hours of work and have had to skip classes because of this and will not be able to spend Thanksgiving with my family because I have no means to drive to the airport. I am extremely upset at the moment. After reading other reviews on here, I doubt I will even get a portion of what it will take to repair my vehicle. Nov. 25 *3:39PM* - Called back after waiting over an hour for them to call me back. Was told to wait for my claims officer later today or tomorrow. Tomorrow is Thanksgiving, so I doubt I will receive a call. I had plans to spend the holiday with my family but without any transportation that will not be possible. I am already getting screwed with student loans, it sucks that I may also get screwed by this insurance company as well, even when the police report itself says that I am not at fault.

This is the worse Auto Insurance company that I have ever dealt…read more So many hidden expenses. Do your family some justice by going with a different company.

They are very Affordable and compassiante i heard they offer best rates regarless of driving…read morehistory.

Let me start by saying I'd rather give zero stars…read more Dillo's claims online are false advertising bait and switch tactics. "Whether you were you dropped from your insurance company or a few accidents made your rate skyrocket, Dillo Insurance has an affordable plan for you. Tickets, accidents, a lapse in coverage, or no prior coverage give most big companies a reason to increase your car insurance rate or deny you coverage because you are considered a high risk driver. We don't expect your driving record to be perfect and we have affordable rates for everyone, including high risk drivers!" None of the above could be further from the truth. My current provider, Geico, went from $380 to $444 a month! DILLO QUOTED $512!! Seriously??? Do NOT waste your time with this insurance company unless you like spending money you already do not have. If they are this bad on quoting and gouging their customers, how bad do you think their billing tactics/practices are?

I want to take a moment to recognize State Farm for having the insight and leadership to recruit…read moreand retain professionals like Kyle Banister. It says a lot about a company when they attract top-tier talent -- but it says even more when they create an environment that keeps them there. Kyle's level of service, professionalism, and follow-through doesn't happen by accident. That reflects training, culture, and standards from the top down. State Farm clearly prioritizes customer experience and empowers their team to go above and beyond. When a company invests in great people, customers win -- and that's exactly what happened here. Well done.

Steven Barber and his staff are amazing, especially Brenda Baumhardt, who worked with Bill…read moreHennington and stayed on when Steven took over after Bill's retirement. She is the main reason I am still with State Farm. Steven and staff are honest, professional and always very caring and helpful. I will always refer family and friends to his agency. Aleida Flores