Excellent customer service. They were honest and very helpful to find what we needed for our new…read morevehicle. would absolutely recommend.

Newton Insurance goes above & beyond when it comes to any insurance needs! Their customer…read moreexperience is superior to say the least. They are honest when it comes to quotes & do their best to get you the best rate for whatever you need! I highly recommend them over any other company!

I recently obtained insurance with this Agency. My experience was wonderful. They were…read moreprofessional and treated me like I was the most important person. Vicki was so knowledgeable and helpful.

Cattin insurance is a staple in Jacksonville and they have always been the best. They treat you…read morewith respect, provide personalized service and really go the extra mile. I recommend all my family, friends and customers to Cattin Insurance.

Every member of this team is knowledgeable, enthusiastic, and willing to help. I've never had a bad…read moreexperience. In today's world of insurance not living up to what you pay for it, they soar above all others!

Kimberly was very helpful with my insurance needs. I change some policies and coverage, and she…read moreknocked it out in no time. I had some issues, but she cleared them up and got us going.

One of the best agencies i've ever dealt with. Kyra and Chris are fantastic. I trust them with my…read moreauto policies in my homeowner's insurance policies.

Total scam. We were loyal customers of this Brightway Insurance location for several years. They…read morehiked our premium to $7,200 this year. After researching we learned that a wind mitigation inspection could help us qualify for discounts. So we paid for and got the inspection and submitted it. Instead of a discount they sent us a revised premium notice of $7,800. We got on the phone and within 20 minutes found better coverage with a lower deductible through Kin Insurance with a $5,700 premium. Stay away from the thiefs at Brightway.

I had been a customer of this business for over 30 years. That relationship ultimately ended due to…read morea failure to ensure that my insurance premium was paid. The issue arose when the insurance company was changed and proper follow-up was not completed. I contacted the office more than 30 days ago to have the matter corrected. At that time, I was told that they had contacted the mortgage company and provided the required insurance information. However, approximately one month later, I received another letter from the mortgage company stating that there was no insurance coverage on the property. I contacted the office again and requested that, since they indicated they would be emailing the mortgage company, I be copied on the correspondence. When I received the email, it was sent only to me and not to the mortgage company. Additionally, it contained incorrect information: it referenced the wrong insurance policy and the wrong property. The information was being sent to the incorrect insurance company. Specifically, the house that does not have a mortgage was listed with policy information intended for the house that does have a mortgage. At that point, I simply wanted the issue to be properly handled and resolved by their office. However, in their response dated 12/15/2025, they did not state that they would take responsibility for resolving the matter. As a result, I no longer had confidence that the issue would be addressed correctly or at all. Due to these repeated errors, lack of follow-up, and loss of trust, the matter remained unresolved and ultimately led to the termination of a long-standing business relationship.

My family has used him for almost everything for two decades. He truly cares about his customers…read moreand provides wonderful service. Highly recommend!

Customer appreciation customer satisfaction and customer service. I've had the same policy since…read more1986 at State Farm. Joe McGhee has been the agent on this policy since 1996. I have been using an ach to pay for at least twenty years. There was an incident with the bank that required me to change my card number. I called joe McGhees office and explained the situation. The representative on the phone said there was nothing she could do until the bank reported inability to complete draft. Now they (joe McGhee) is trying to charge me $15.00 return check fee.. first of all I didn't write secondly I called and tried to fix it in advance and they blew me off. I'm gonna another agent that will hopefully appreciate a long standing customer and offer quality costumer service.

Great service and helpful explanation of the insurance process and coverage. They are very timely…read morewith following up and answering questions.

Love this insurance company and their people. You call they answer, you email you get a response…read more Easiest insurance company I have worked with and being in Office Management /HR you deal with a lot of them. Highly recommend!!!!

Mark has been my insurance agent for more than 12 years. He is easy to reach and quick to respond…read moreto all my insurance needs. You can't get better service anywhere than with First Florida Underwriters.

Well, finally, at last, an insurance agent that will work hard to find insurance you can afford,…read moreand at the same time, put you with a reputable company that will be there when you need them. I have been with First Florida Underwriters for about seven years now, and couldn't be happier with their service. When I gave them my auto insurance and homeowners, they saved me a bundle over what I had been paying. They actually got my premiums back down to what they had been several years earlier. Well, long story short, they put me with Auto Owners Insurance to cover my car, truck, and travel trailer. The rates were very reasonable. Then on June 1st, 2015, due to a freak accident, I totaled both the truck and the travel trailer. I found myself at the mercy of the insurance company for the first time in my life. And to my surprise, they came through with flying colors. The claims representative in Tallahassee went out of his way to pay me every cent I was entitled to under the terms of my policy. With every claim, he made an offer and I accepted because it was always more than fair. I couldn't have been happier. I would like to meet that man one day and shake his hand. As of June 26th, 2015, with the insurance checks and a small bit of cash, I'm driving a new truck, and my life is back to normal! Thank you Auto Owner's Insurance, and thank you, First Florida Underwriters Inc.!!