I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

Wellington and staff are very profession and friendly! I would definitely recommend them!read more

From the owner: FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by…read moreproviding outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.

No one responds. Multiple chats, multiple calls. No one responds. When you do try to cancel a…read moreservice, they call non stop!!

I have been a satisfied member of USAA for 25 years but as of 7/2/25 I'm very unhappy because I…read morecan't access my account. When I call I am asked multiple, confusing questions I find irrelevant; for example, to verify my identity I was asked for the last four numbers of my drivers license. I don't have a current drivers license so I offered to supply the numbers on my military retired ID card. I was told they could not accept that card and this company was formed by and is exclusively for military members. Customer service used to be outstanding, now it is unacceptable.

I've always been a Do-It-Yourself kind of gal, from basic projects to searching for the best…read moreinsurance deals. But sometimes, you gotta suck it up, and admit that it's OK to ask for help. And when you do that, this is the place to come to seeking help! I've been a loyal client (?) of this place for two years now, for the service, professionalism, and most of all, advice. I've always felt like they have my best interests, they've always helped me pick out the best plan for my needs. I've had my fair share of pebbles along the way, but I've gone back over and over to this place, and even recommended it to my friends.

From the owner: We are always happy to help!…read more Since 1954, three generations of our family have served the Health and Life insurance needs of the Jacksonville community. We are experts in Health Insurance, Life Insurance, Group Health/Employer Benefits & Dental/Vision. We offer both Affordable Care Act and Private Company Health Insurance plans. We also are experts in establishing Company Benefits for your employees, which helps retain good help. If you have questions, please feel free to contact us 904-374-3795. We are ALWAYS happy to help!

Neal Bacon from this office always provides great customer service for all of our insurance needs…read more He is very personable and helful no matter what the situation happens to be. Thanks Neal and Sam!

We needed Renter's insurance as we are moving to the Jacksonville area, the Sam Maimone Agency was…read morehighly rated and is SO WELL DESERVING of a 5-Star rating! Not only is the staff, and Brittany, knowledgeable, they are caring and friendly as well. If you're looking for an Agency that actually cares about their customers, CALL THIS AGENCY!

Appreciate the response from Ms. Wood who was not in the room, but it is inaccurate to say that…read morecoverages were reviewed before submitting the application. Since I refused to sign the waiver for the coverage that was not included and requested refund immediately after being presented said waiver, obviously the omitted coverage was not discussed prior to application. And I stand by my review and rating: whether that omission of coverage in the quote was intentional and deceptive or just due to a lack of insurance knowledge I won't further speculate. And by the way, five days later I STILL have no timeframe for reimbursement.

From the owner: FL-W098388 We care about you and are here to service you with the utmost professionalism and…read morerespect. It is our goal to provide you with the exceptional service you deserve and assist you with your insurance needs.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

I am only half way through processing and the experience has been perfect. They made me getting in…read morean accident that wasn't my fault an extreme pleasure. First of all, the next day, they were on the phone with me to ask if I was ok and were ready to set an appointment to get my car repaired. No challenges, no low-balling, no dragging schedules. Amazing. I was scheduled within a week and that's with a 3 day weekend factored in. I had phone and in-person interactions with this company and the service people were overly courteous and gracious. They were good humored and good-natured. They gave me directions and instructions right down to inviting me to get a soft drink and snack from their lobby area before I sat down to wait for the processing of service and rental car. I was amazed that they lent me a car just like mine (better, actually), so I left smiling and perhaps a little giddy. Kenneth made me feel like royalty. It's a sad thing these days that people have to fee suspicious when you get good service. I'm on to them though. I know it's a customer service manipulation, because you know the first company I call when I feel like a car insurance quote, will be Progressive. They are a class act.

make online claims more user friendly!!! very stressfull!!! it is impossible to locate presise…read morelocation where collision occurred o the map they provide!!! it is impossible to draw presise direction vehicles were moving without getting an error message of some kind. i will be changing to a different insurance company soon!!!