They are horrible at customer service. Kept raising my…read morestuff. I called my old agent in Washington. She gave me another agent here. But after the horrible service I went back to Allstate. They have gave me better coverage and it's cheaper. Also when I call I talk to someone right then. Instead of never even getting a call back. Waiting for days or weeks. When I called corporate to file a complaint against Mr Wiggins. The gentleman on the phone new his id number by heart. Says they get complaints regularly every month. About the same things. Steer clear of old Vonnie Wiggins!!!

Vonnie Williams, State Farm raised my premiums twice in a 6 month period. I never had an accident…read more I filed one claim for a windshield replacement. His excuses are: "STATE FARM RAISED PREMIUMS STATE-WIDE (3 months after I signed up) - 2 people I know that have State Farm did not have their premiums go up. I get a letter that he's raising premiums again for my windshield replacement. This is mandatory in Florida and is not considered a no fault claim. There is a Florida statute regarding this. I haved NEVER had someone do this before with auto insurance. He is lining his pocket on the backs of those who can barely afford to survive. Report him to The Attorney General, Insurance Commissioner as well as The State of Florida. Maybe then, someone will finally do something about this GREED.

Neal Bacon from this office always provides great customer service for all of our insurance needs…read more He is very personable and helful no matter what the situation happens to be. Thanks Neal and Sam!

We needed Renter's insurance as we are moving to the Jacksonville area, the Sam Maimone Agency was…read morehighly rated and is SO WELL DESERVING of a 5-Star rating! Not only is the staff, and Brittany, knowledgeable, they are caring and friendly as well. If you're looking for an Agency that actually cares about their customers, CALL THIS AGENCY!

Been with Stephanie Ando since the late 90s. She and the office team have never let us down and…read morehave always provided us with great service and amazing rate packages. They are the bench mark by which I gauge all other insurance agents. I can't say enough good things and there aren't enough positive personal adjectives that truly describes their level of professionalism, customer care, and commitment to our slice of the Jacksonville community. If it sounds like I'm laying it on thick, I'm not sorry for telling the truth of our experience. HIGHLY RECOMMEND. (Special acknowledgement to Natalia Zunno; She has the patience of a saint, and went well above and beyond to help me fix a short fused crisis.)

Allstate is the parent company of National general insurance.... One of their customers hit me with…read moretheir car when I was on my e-bike.. I was injured enough to need physical therapy.. they offer to pay for $10k of medical care but do nothing to replace my transportation... so I basically have no way to get to physical therapy.... FUCKING STUPID! Do not insure with this company or any subsidiary of them!!

I am new to the area and was an quoted extremely high premium for my auto insurance. Fortunately,…read moreI read the great reviews of Jane Collier and contacted her. The great reviews were right on! I could not imagine getting any better service from any insurance agent- NEVER had such a wonderful experience!!

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

Wellington and staff are very profession and friendly! I would definitely recommend them!read more

From the owner: FL-L098737 Our mission is to establish long-lasting relationships with State Farm customers by…read moreproviding outstanding customer service. Our goal is to inform, create, and cover customers with clarification on how to insure and reassure that their insurance and financial services needs are satisfied. We are here to help with your auto, home, and life insurance needs in Jacksonville and throughout Florida.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

Very happy with Jasmine and Ruth! I have been shopping for coverages for days because our current…read morehomeowners and auto policies jumped up for no reason, and after speaking to several companies, went with State Farm because of Jasmine and Ruth. They were not only nice, friendly and helpful, but competent and honest and got back to me quickly. They helped us with all the discounts we could get, including the bundles and multi-driver, good student, safe driver discounts, and I am excited to be with a reputable company. But more than just the State Farm name, these insurance agents made me feel reassured, welcomed and cared for. Something very rare these days! Thank you!!

Such a great agency & the staff are very knowledgeable. I've been very pleased with my experiences.read more

Emergency response from company first off. I was treated…read morewith respect and common sense. I highly appreciate everything Stillwater has done to get me back home. I trust them and would recommend highly.

I use this company for my auto and home owners insurance…read more The team was very helpful in getting me what I needed after exactly two months. My adjuster was extremely knowledgeable and supportive . I recommend this insurance.