I had been a client for another big name nation wide insurance company for 15 years. I have been…read morerelatively quite satisfied with them until I met Pankaj and he offered me a friendly review of my insurance coverages and offered that he may be able to reduce my premiums. At first I was very apprehensive as I knew my premiums were already quite low given I had excellent track record with my home and auto and I was with them for almost 15 years however I still gave Pankaj a try. When he ran my numbers, I was very pleasantly surprised that he was able to get all my premiums and overall insurance cost down with Farmers by atleast 20%. It was a no brainer for me to switch at that time. What I really like about Pankaj is that he not only works very hard to get you the best possible deal and value with respect to insurance, he is also very knowledgable in all types of insurances - Life, Auto, Home, Business General Liability, Business Error and Omissions etc. I have since then called him several times to take his advice on different types of insurances and he ALWAYS picks up the phone and answer all my questions with lot of patience. His knowledge and customer service has been by far the best among all the insurance agents I have worked with in last 15 years. I can say that one of the biggest reason beside his quotes, I decided to move all my insurances to his recommended carriers was due to his excellent customer service. Now I recommend him to all my family and friends as I can trust him that he will take very good care of them.

Friendly, Always available, Competitive rates are some good attributes of Pankaj. Been with Pankaj…read moresince June 2018, after 23 years with State Farm! But whats "Excellent" (above all) is the Farmers Experience. Recently had the misfortune of totaling a Prius. Overall, It was a rough time dealing with the total loss as we intended to drive the car for another 6-8 years or so. With the professionalism, communication skills, knowledge and efficiency of the Farmers Claim agent help (Ms.Stephanie) and their preferred shop (Ed Voyles Body Shop -Mr.Heath) the process of claims management and the blow was softened. Within 12 calendar days, the payment was EFT'ed to my account. It was a very reasonable settlement (Kbb Good Value+Kbb Very Good Value/2). Thank you Pankaj, and thank you Farmers!

My family uses Townley Kenton, and after my parents pushed me out of the nest, I'm a customer too!…read moreI only use them for auto insurance, but it's great because my agent does all of the work for me, all I do is pay the insurance company! They will shop companies and provide you with several quotes based on your needs, you take the cheapest one and you're set! They are very attentive, and always willing to help. If you send a phone call or email, it will be addressed quickly. I needed proof of insurance sent to my credit union. I called, and they had it emailed to me within the hour. No matter the size of your account, they treat you like a star. Highly recommended.

Daniel Mundy from State Farm is the best. I was looking for a Insurance company that could find me…read morea great rate, excellent coverage and have great customer service. He was so kind and patient. He found me a great rate, between my home and auto he saved me about $1700 a year! Thanks Dan!!

EJ was fantastic In helping me get the plan that fit my needs. Was extremely helpful in explaining…read morecoverages to me as well. I look forward to working with EJ again in the future

carolina in the office helped me get my insurance policies updated and is a great asset to ryan…read morechao i am so thank full i asked so many questions about the policies i have yet all i got was perfection from carolina she should teach others the art of insurace and feeling positive thank you so very much sincerely richard chandler

This insurance agency sucks! I have Auto, Home Owners & umbrella coverage , Have been calling about…read moremy renewal for a week with no one answering the phone. No call back for messages left. I will be finding a different company for all my policies. Beware!

I'M FULLY COVERED and my pockets are HAPPY!!!!! Velox Insurance has a great and EASY process for…read moreshopping for car insurance. Hats off to Pablo and Diego who worked as a team to get me the perfect car insurance plan that worked for me. I've been with a lousy insurance company for almost 5 years that had horrible customer service and even more horrible rates. Diego found me a few different companies that offered me full coverage at lower rates than what I was paying for only liability with my previous company. Unfortunately I couldn't afford the down payment the first time Diego came back with all the new offers so he saved all my info and told me to come back when I was ready to start with a new company. Long story short; they went above and beyond with helping me find a better insurance company. I now have FULL coverage and I pay a lot less than my previous carrier. I'm glad I went to VELOX insurance! Diego and Pablo saved me a lot of time, energy, and MONEY ! I'm very happy with my new insurance company! Thanks Guys!

outstanding customer service I felt welcomed from beginning tin end of our conversation gave me…read moregreat advice saved me money there's nothing bad I can say my agent has a phenomenal personality I enjoyed becoming a member today

By far the best insurance agents you've ever dealt with! Eunice, Julie and Nick are ALWAYS looking…read moreout for your best interest. They make the process super easy and explain everything down to the detail. I've dealt with pushy agents or agents that overlook things, but dealing with Eunice, Julie and Nick is always a pleasure. They are always on the same page and I never feel cheated. Thank you guys for helping save money while being protected!

As a senior I'm new to Auto Ins. ( since I just bought my first car )....but I reached out to…read moreState Farm and had the pleasure of meeting Nick Villanacci. What a wonderful young man !!!!! He took his time with me, he was thorough and very professional. If you need ins and you're unclear on how to proceed just reach out to Nick at the Douglasviile location. I promise you he will definitely take good care of you and get you the best rates possible.

Policy created with blazing speed and efficiency 24 hours after my request for a proposal, full…read morecoverage worldwide, $50k coverage included for computers, hardware etc at no extra $, AND a COI issued for my work on location starting two days from now. It doesnt get any better than Karen and APA Insurance Services

Karen Stetz handling my request for a new policy and very satisfied in the friendliness, fast…read moreservice and professionalism. She provided all the coverages needed to protect my business. Thank you Karen!

My wife and I have had an almost laughable experience with this agency. They have cancelled an…read moreincorrect car from our auto policy, added my son to our policy and charged us when we were just pricing a quote (of which we are waiting to hear if the underwriter will agree to refund us), and after being offered a few hundred dollars to replace our roof after a hail storm, where finally able to prove to them the damage was legit and had it replaced. In every instance they've somehow found ways to communicate that we have been responsible for their errors. I'm not sure if State Farm is the issue or this specific agency.

Great State Farm Agent who is professional, caring, and helpful. The entire team is wonderful and…read moreeasy to work with.