The best agency around. I have been insured by the DeNapoli associates for my whole driving career…read more Michael is very knowledgeable. He's always only one phone call away. Very helpful and cheerful when you speak to him and he always has the answer to any question I may have. Feel in very good hands having them insure me. Would highly recommend this agency to anyone looking to be insured through a family friendly and customer oriented company. THE BEST!

After almost 30 years of being a customer of Luke DeNapoli Nationwide Ins. Agency, I had my auto…read moreins lapse, without the ability to be reinstated. I had to shop new auto ins., and eventually had to pay double due to having the lapse. The reason it lapsed? Every month I had my (then trusted) insurance agents make the payment on my behalf, using the stored method of payment I gave them. Apparently one particular month, they used a two year old debit card (which account was closed over a year and 1/2 ago) to make the payment, rather than the method they had used consistently for over a year 1/2! They left me a voicemail saying my pymt was declined, and after getting the message that night I called the bank the next day (because I did not see why it would be declined). Never would I imagine the reason it was declined was due to them putting through payment on a very old card. Of course this was on a Friday when I spoke to the bank, and when the agency was open again it was Monday, two days too late for the timely payment and my policy lapsed. I then called Nationwide HQ and told them of the situation. After I was told that all it would take was a call from the Agency to say that it was their error, I called Luke DeNapoli right away, and was told that they would call HQ. After following up minutes later with HQ, I was then blindsided by them telling HQ that it was NOT their fault. And HQ said that no matter what, the word of the agent is what they go by, and even if the Agency called again to try to reverse/correct what they said, HQ goes by what they initially say and what is done is done. My insurance was cancelled for good. They would not write me another policy (it is their policy that it must be a year after a lapse) and because the whole ordeal took 5 days to straighten out, I had insurance lapse for 5 days. This cost me $75 per day for the lapse with NYS DMV, it also cost me double for a new policy with a new ins company, due to having a lapse in coverage. They cost me hundreds of dollar at that point, and hundreds per year going forward. I also looking into changing my home owners insurance policy, of course because of the auto ins situation, but also because my parents (also long time customers) had been charged more than double they found out for their HO Ins. I went from paying $2642 per year with Nationwide to $1460 per year with Geico. I didnt change earlier because every time I asked my agents why my insurance went from $1200 with my first home to $2642 with my new one (same Sq Ftg) they said because the rates are increasing, I have claims, there are hardly and companies writing HO Ins on LI any more...things of that nature. I was scared! Now, after being screwed by them (again, after almost 30 yrs of being a customer, and most of my family members too!), I am so glad I changed to Geico. I have nothing against Nationwide per say, it is Luke DeNapoli, and his son Michael that took over, that I have the BIGGEST problem with. What personal, kind, trusting service for such a small community as East Northport. I will never understand why they did not defend the truth, that it was their error, not only to be honest but to save a customer of almost 30 years! What the heck did a loyal customer like myself do to deserve being screwed by this lousy agency??? Luke...sorry your son Michael will be running all of your hard-earned business right out the door...if he continues to be an A** to his customers. Shop around everyone! They are way over-priced I am now sadly finding out....and I guess in the end they did me a favor by screwing me....at least I am paying a lot less now!

This Geico office in particular is AWESOME!! Been with "T"…read moreNow for couple years just got my son who is a fairly new driver insurance with rates LESS THEN HALF OF WHAT I WAS BEING QUOTED FROM OTHER MAJOR INSURERS so for me, my friends & family its a no-brainer if you need insurance just call T at geico!! You will have your insurance cards e-mailed within 10 minutes!! THANKS T!! SINCERELY ERIK & ZACH NERZIG

I've had Gieco over 5 years. My bill just keeps getting higher so I will be leaving them. Customer…read moreservice is very well with them but that's about it. If you get into an accident they will do everything they can to not pay. The commack NY location doesn't share the same Customer service as the rest of the company. I stood in there for more then 15 minutes waiting for someone to greet me and got nothing. Not even a hey we will be right with you. The people working there were looking right at me and blatantly ignoring the fact that I was in the building.

Michael has been helping me for years. I have gone through a few insurances and he has always made…read moresure he gets me the best rates. He always responds on time and during Hurricane Sandy, my car drowned in the water. He was there to talk to the insurance company for me as I couldn't get through due to the tri-state emergency. Always been a great company. They are all I could ask for.

Claudia is The most wonderful women she is so professional and whenever I need something done she…read moredoes it for me quickly and perfectly

Mr. Stagnitta was very well informed. answered all my insusnce questions. and his price quotes was…read moreunder all others. I would definitely recommend this agency. staff were all friendly & helpful. They made insurance shopping a pleasure

Michael was very helpful and ran many life insurance quotes for me. Professional on the phone and…read morethrough email. Seems experienced and comfortable with many insurance products.

This is the best agency for insurance. Not only do you get the trusted State Farm name, but Garnet…read more& Juan go above and beyond to give you options that meet your insurance needs. Highly Recommend!!

After paying 35 five years of insurance we had a water pipe leak causing damage in two rooms…read more Plumbing repair of 800.00 not covered, 2070.00 deductible. Ridiculous! First claim ever and just wasting money to pay their advertising and make Jake a millionaire. So very disappointing, such a scam.

I have been dealing with Mark Raymonds office for 10 years or more. His staff could not be any…read morebetter. They have saved me more money that any other Insurance company. They are as good as it can get. Thank you guys.

The best customer service and rates! Francisco is amazing Highly recommend for all your insurance…read morepurposes. Get your quote today