we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Good Day, Everyone!I'd like to share the amazing experience…read morewe had yesterday with Agent Leslie at State Farm. From the very first greeting, I knew we were in the right place. Leslie was warm, patient, and incredibly thorough. She took the time to explain every aspect of insurance--Auto, Life, Homeowners, and Renters--and made sure we truly understood the differences and options available to us. I've been with State Farm since high school, and now as a wife, mother, and grandmother, I can say that State Farm has always felt like family. About a year ago, due to financial changes, we switched to another insurance company--but during that time, we never felt the care and personal connection we were used to. It just wasn't the same. Meeting Leslie reminded us of why we trusted State Farm for so many years. She not only welcomed us back but also made the process smooth and stress-free. She brought back that genuine "good neighbor" feeling that State Farm is known for. Thank you, Leslie, for your patience, professionalism, and kindness. You've truly made us feel at home again with State Farm! And like you said - call or text me any time - just like FAMILY!!!!!!

Having had bad insurance experiences in the past, I can't stress enough how nice it is when you put…read moreeverything in the hands of someone you can completely trust to look out for you. Erica is simply the best there is. I hope I'm all caught up on things I need to insure for a little while, but if I ever am not, she's the first and last person I'd call.

Very professional service. Kind and understanding office staff. Truly recommending for all…read moreinsurance needs ! Convenient parking and bilingual assistance

I came to get auto insurance for my daughter since she is a new driver and the employee was very…read morepatient with us in explaining the different types of auto insurance we can get. She gave us a good quote on full coverage which included many discounts like good student, clean record and part time driver. The office was big and nice with a waiting area. She also gave us little State-farm water bottles while we were there. The process was fairly quick and easy. Recommend this office. They are friendly and very helpful and it's a multi lingual office. They speak Spanish and Polish which is always a plus.

Moved into a condo rental a few blocks away was sold a renters insurance policy had extra coverage…read morefor my musical instruments and engagement ring...fisrt thing if u have a theft...don't count on Allstate to pay...they will investigate you and leave u hanging. It's obviously a scam to get u so aggravated that u rebuy your own items...shame on Joe conde no help at all but no refund is available

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As a Personal Financial Representative in Park Ridge, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Moved my auto and homeowners policy to Allstate. When I read through the policies I realized that…read morethe conditions to receive the discounts were not communicated to me. One was tracking my driving via the drivewise app. I'd never allow any insurance company to track my driving. When I reached out to my agent, Andrea, she was unresponsive. She was easy to get ahold of when I was going through the quotation process looking for a new carrier. Once she had my business she disappeared. I canceled my policies immediately and went with State Farm. Tunnell Agency lost my business and didn't get a penny from me. Truly the most unprofessional and classless insurance agency I've dealt with. I highly recommend reading their negative reviews prior to doing business with the Tunnell Agency.

If I could give negative stars I would…read more Incredibly unprofessional with people who don't know how to follow simple instructions and because of this, my father had almost $300 stolen from him due to incompetent workers and poor customer service. I am genuinely saddened knowing that good people will continue to get money stolen from them by this company.

Karol is super knowledgeable about all aspects of insurance. He is honest, ethical with…read moreoutstanding service and response time. Thank you!

Alan is great, helpful to answer any questions and concerns. He will shop around and get you best…read moredeal that fits your needs. Thanks for all your help!

We just had a hit and run on our driveway a month after buying our daughters first car. The hit and…read morerun ripped the bumper cover off. We called the office, at first they told us it would not be a mark on our insurance. Then they informed us it would be on our insurance and our rates would probably increase. We haven't had a claim in years. So we paid the autobody shop $962 out of pocket. Today we get our statement for home insurance, our rate went from $800 to $1800. We haven't had a claim in over 38 years. Why the FFF do we pay insurance???!!! If I could rate -5 stars I would.

I have been a client of Ann and staff for about 10 or more years. I was in a car accident that…read moretotaled my car. The other driver had Lighthouse insurance, a fly-by-night company. State Farm and Ann's staff took the wheel and handled my claim then went after Light House. The staff is knowledgeable, helpful, and soothing when I was freaking out. Highly recommend this staff and State Farm. 5 stars plus!

Maggie has been educating and advising me, on my auto, condo, umbrella, and commercial insurance…read morecoverage. She is quick to communicate through both virtual meetings and email, and she provides thorough information. She is professional and pleasant.

This review is long overdue and to be quite frank rarely do I hand out five star reviews and I…read moreanyone dealing with me requires a lot of patience as I am demanding, but Maggie Nisssim by far best insurance agent I ever dealt with! When I was shopping for market place insurance I found many agents from big name companies have fudged the truth and in some cases flat out lied. I literally almost gave up hope but Maggie was there every step of the way and made me feel confident. The one thing I love about Maggie she is very knowledgeable and looks after your interest not hers. Other agents I was turned off to the fact they were high pressure and didn't seem too interested in spending too much time. I know most agents don't make a lot of commission selling health care and explains why most are quick to close the sake and move on, Maggie was more interested in making sure I felt comfortable with the policy. I highly recommend her for all your needs and she is probably the only agent I trust.

If I could give this company, zero starts I would. I purchased disability insurance over 10yrs ago…read moreand when I finally needed to submit a claim, they spent almost 16mths giving me the run around and not responding to calls/emails. If Denise Socher is your agent, RUN!. She never responded and only contacted me 2x (in 16mths ) to tell me that they need more medical records. All paperwork is manual, no electronic filing because they can lie easier and say they never received it, wasting your time. If you need life or disability insurance, use a certified Financial advisor to help because this company is crap. I'd have been better off just saving the money I spent on paying a monthly premium.

I wouldn't recommend purchasing a Mutual of Omaha policy unless it's something you plan on sticking…read morewith for quite some time. I contacted my agent via email to cancel my policy for me and did not hear back from her. When I didn't hear back - I assumed it was cancelled. It was not... another premium was deducted from my bank account. She told me any money put in would be sent back to me when I purchased the policy originally. I contacted corporate to cancel my policy and she informed me there was a $1080 cancellation policy so ANY money I put in ($200+) would not be sent back to me. Incredibly disappointing - I can see some sort of charge for cancelling early ($10 / month maybe?) but the entire amount... I feel completely lied to by this agent and incredibly disappointed in her service. AWFUL.

I had to call American Alliance today and was helped by a young lady by the name of Margarita. She…read morewas helpful, understanding, informative and knowledgeable. I am glad that I connected with her because it was about a car accident and I was understandably upset. She was very kind and helpful. Please tell her she did an excellent job today. I am sure she does every day! Linda

If I could give zero stars I would. My son totaled my car on June 6, 2026. It is now August 4th…read moreand I am still waiting for the claim to be settled. There is absolutely NO question as to the validity of the claim. They just like playing games. From the photos submitted June 9th, there is minimum $14K in damage visible. That is confirmed by my mechanic, my body shop and American Alliance's preferred vendor body shop. At first they wanted to repair my vehicle, then they made their own preferred vendor jump through hoops to get it to the Total Loss Dept. Now they want ANOTHER 5 - 7 business days to review it. I left 13 voicemails for my adjuster, Annette, every 48 hours. She finally reached out last Thursday after I sent emails to everyone I could think of. She made promises that of course she didn't follow through on. When I call for an update, I'm told that I don't understand how insurance works. I am going to be 57 years old. Every accident in the last 41 years has been settled in a week or less!!! Insurance is supposed to make you life easier, not more difficult! I am post stroke and my health has taken a major hit because I've been without a vehicle for 2 days shy of 2 months.