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    American Alliance Casualty

    1.1 (346 reviews)
    Closed 8:30 am - 4:30 pm

    Services - American Alliance Casualty

    Car and truck insurance

    Vehicle

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    Letter informing me that my claim was being closed pending a vehicle inspection. Mind you I have never spoken to ANYONE from this company.
    Erika M.

    Update. I still haven't spoken to anyone from American Alliance. I received 3 random text messages which I'm guessing was from this company as my claim number was attached however I did not click on the link. Who installs an app from a company before speaking to someone first? I later received a letter from American Alliance letting me know that my claim would be closed since my vehicle hadn't been inspected. My car was is now repaired thanks to my insurance company. I was advised that it could take 3-9 months for them to be reimbursed depending on how American Alliance responds. Once they are reimbursed, then I'd get my deductible back. I had a rental car for 18 days - my insurance company only paid for part of the rental which means I lost money (nearly $75). I was advised that because I paid for that portion of the rental, I would have to fight to get reimbursed myself. Well I know how that is going to go. It's not worth my time or effort to try.

    Car damage from accident of a person insured with American Alliance.

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    7 years ago

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    23 days ago

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    4 months ago

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    4 months ago

    This is scam company they do not settle claims they just take your money and give you the run around and then deny your claim after 4 months

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    4 months ago

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    1 year ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Page 1 of 9

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    Ask the Community - American Alliance Casualty

    Whats the road side assistance number?

    We do not sell road side. This is generally something your agent sells and is handled by a separate entity. The best thing to do if you purchased this coverage is to contact your agent.

    Has anyone spoke to a real live person from here? I have been calling, but no luck getting thru to anyone. If there is anyone out there - Sally M. can you contact me regarding one of their insured drivers that hit me the other day?

    Everyone on here needs go to Lisa madigans, attorney general and file a complaint. I just got hit by one of their insureds. I am so sick of dealing with this type of pain when my car was parked!… Read more

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    Neal Salah - State Farm Insurance Agent - Now is a great time to review your pet coverage and make sure everything is in order for your furry family members...

    Neal Salah - State Farm Insurance Agent

    (17 reviews)

    Good Day, Everyone!I'd like to share the amazing experience…read morewe had yesterday with Agent Leslie at State Farm. From the very first greeting, I knew we were in the right place. Leslie was warm, patient, and incredibly thorough. She took the time to explain every aspect of insurance--Auto, Life, Homeowners, and Renters--and made sure we truly understood the differences and options available to us. I've been with State Farm since high school, and now as a wife, mother, and grandmother, I can say that State Farm has always felt like family. About a year ago, due to financial changes, we switched to another insurance company--but during that time, we never felt the care and personal connection we were used to. It just wasn't the same. Meeting Leslie reminded us of why we trusted State Farm for so many years. She not only welcomed us back but also made the process smooth and stress-free. She brought back that genuine "good neighbor" feeling that State Farm is known for. Thank you, Leslie, for your patience, professionalism, and kindness. You've truly made us feel at home again with State Farm! And like you said - call or text me any time - just like FAMILY!!!!!!

    Having had bad insurance experiences in the past, I can't stress enough how nice it is when you put…read moreeverything in the hands of someone you can completely trust to look out for you. Erica is simply the best there is. I hope I'm all caught up on things I need to insure for a little while, but if I ever am not, she's the first and last person I'd call.

    Unique Insurance

    Unique Insurance

    (336 reviews)

    I have never left a yelp a review in my life, but felt the need to after reading all the terrible…read morereviews. I was in a car accident a little over a month ago. I was hit by someone who has Unique insurance while I was sitting at a red light. I received my payment today from Unique insurance. I had a lovely claims adjuster, Lorna, who took my calls and helped me every step of the way. While it took a month to receive the check, it did come. I wanted to write this so others who come to yelp to read about Unique insurance don't lose hope.

    I read some new complaints about unique and here is some tips…read more Call them and select underwriting, accounts receivable etc to speak too. When they answer, tell them you want to talk to ________. Tell them you will continue to call the unlucky person you selected until satisfied. It worked. Illinois is a state that a driver not at fault can be assigned a percentage of fault. I will call term contributory negligence. They use this to reduce their already low ball claim. In the future get the cop to write them a ticket if they are at fault. Get a legitimate claim from a reputable body shop. Demand their estimator visit you to write a claim. I was able to find where the junkyard parts were coming from and called them on the damaged replacement part by calling the junkyard. Do not allow them to pick a repair shop. Call the Illinois department of insurance and ask to speak with head. You will not be able to speak with the political appointee but give her deputy an ear full. I also called governor fat boy office and gave them an earful too. They do not care about us, they are democrats.

    American Alliance Casualty - autoinsurance - Updated June 2026

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