we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Karol is super knowledgeable about all aspects of insurance. He is honest, ethical with…read moreoutstanding service and response time. Thank you!

Alan is great, helpful to answer any questions and concerns. He will shop around and get you best…read moredeal that fits your needs. Thanks for all your help!

If you're looking for insurance or advice on insurance I would highly recommend Art and Team…read more Here's why: 1. Very easy to communicate with - they answer my texts, emails, calls promptly 2. Are not pushy or salesy. Listen I'm in Sales, I get it. But these guys are great. I tell them what I need and they deliver 3. Super nice! They sent me a baby gift when my 3rd was born, I mean who does that? (Thank you!) I recently worked with Isabel on changing over my car insurance and she was amazing! Fast, thorough, and the process painless! Thank you Isabell. I buy my home, car, and a few additional policies from Art and Farmers and I feel like I get TOP quality coverage and a professional service team. It's like concierge service for insurance at a super competitive rate.

I was a commerical client running a small non profit who had both liability and workers comp…read moreinsurance through the Rusak Agency for almost nine years with no claims. I began having problems with an audit of our workers comp policy (for which I never filed a claim). After the audit we were told we owed nearly double what we were quoted with little to no explanation. It took months of back and forth with often incomprehensible bills and fees, to find out that they has misquoted us due to their lack of understanding of Illinois insurance law. That is fine, we all make mistakes, but as someone who runs an organization when I make a mistake I take responsibility for it. This company is kind and courteous, but I have found that when there is a problem they would delay, defer, or at times seemingly downright ignore the problem which is pretty unfortunate when your major service is being there in times of trouble. I do workers comp through my payroll company now and pay far less,

Good Day, Everyone!I'd like to share the amazing experience…read morewe had yesterday with Agent Leslie at State Farm. From the very first greeting, I knew we were in the right place. Leslie was warm, patient, and incredibly thorough. She took the time to explain every aspect of insurance--Auto, Life, Homeowners, and Renters--and made sure we truly understood the differences and options available to us. I've been with State Farm since high school, and now as a wife, mother, and grandmother, I can say that State Farm has always felt like family. About a year ago, due to financial changes, we switched to another insurance company--but during that time, we never felt the care and personal connection we were used to. It just wasn't the same. Meeting Leslie reminded us of why we trusted State Farm for so many years. She not only welcomed us back but also made the process smooth and stress-free. She brought back that genuine "good neighbor" feeling that State Farm is known for. Thank you, Leslie, for your patience, professionalism, and kindness. You've truly made us feel at home again with State Farm! And like you said - call or text me any time - just like FAMILY!!!!!!

Having had bad insurance experiences in the past, I can't stress enough how nice it is when you put…read moreeverything in the hands of someone you can completely trust to look out for you. Erica is simply the best there is. I hope I'm all caught up on things I need to insure for a little while, but if I ever am not, she's the first and last person I'd call.

Professional and knowledgeable!!! Very responsive to my initial inquiry and worked with me to find…read morean agreeable appointment time. She also caught a problem with the documents sent by outside firm (that were outdated) and this helped avoid a significant delay and yet another appointment.!! Will use again and I highly recommend! She also offers other helpful services.

I absolutely recommend Carreon Solutions. Sandy arrived at our location as we agreed and…read moreeverything went smoothly. She was very professional and took care to make sure all the small details and requirements for a mobil notarization were complete. I will definately use Carreon Solutions for my mobile notary needs and I highly recommend Carreon Solutions.

Maggie has been educating and advising me, on my auto, condo, umbrella, and commercial insurance…read morecoverage. She is quick to communicate through both virtual meetings and email, and she provides thorough information. She is professional and pleasant.

This review is long overdue and to be quite frank rarely do I hand out five star reviews and I…read moreanyone dealing with me requires a lot of patience as I am demanding, but Maggie Nisssim by far best insurance agent I ever dealt with! When I was shopping for market place insurance I found many agents from big name companies have fudged the truth and in some cases flat out lied. I literally almost gave up hope but Maggie was there every step of the way and made me feel confident. The one thing I love about Maggie she is very knowledgeable and looks after your interest not hers. Other agents I was turned off to the fact they were high pressure and didn't seem too interested in spending too much time. I know most agents don't make a lot of commission selling health care and explains why most are quick to close the sake and move on, Maggie was more interested in making sure I felt comfortable with the policy. I highly recommend her for all your needs and she is probably the only agent I trust.

Moved my auto and homeowners policy to Allstate. When I read through the policies I realized that…read morethe conditions to receive the discounts were not communicated to me. One was tracking my driving via the drivewise app. I'd never allow any insurance company to track my driving. When I reached out to my agent, Andrea, she was unresponsive. She was easy to get ahold of when I was going through the quotation process looking for a new carrier. Once she had my business she disappeared. I canceled my policies immediately and went with State Farm. Tunnell Agency lost my business and didn't get a penny from me. Truly the most unprofessional and classless insurance agency I've dealt with. I highly recommend reading their negative reviews prior to doing business with the Tunnell Agency.

If I could give negative stars I would…read more Incredibly unprofessional with people who don't know how to follow simple instructions and because of this, my father had almost $300 stolen from him due to incompetent workers and poor customer service. I am genuinely saddened knowing that good people will continue to get money stolen from them by this company.

I trust Todd and you should too. I just re-upped insurance…read moreon the ol '97 Camry. Todd is always there when you call he is very knowledgeable on auto and home insurance. He has made suggestions to me that make sure I don't have gaps or shortfalls in coverage. He helped me qualify for all of Allstate's maze of discounts, saving me a few Washingtons. I can't speak for life or investments, since I only have auto and home with them. I'm also claim free for the 5 years or so I have been with them, so that's another unknown. Todd offers to consult on your insurance needs, but doesn't sell you crap that you don't need. Go with the local guy and not that big black hole called Geico The service is always worth it!

I love this agency - have had other agents in the past and Gentile Group always calls me when my…read morepolicies are up for renewal and shows me how to save money.

Very professional service. Kind and understanding office staff. Truly recommending for all…read moreinsurance needs ! Convenient parking and bilingual assistance

I came to get auto insurance for my daughter since she is a new driver and the employee was very…read morepatient with us in explaining the different types of auto insurance we can get. She gave us a good quote on full coverage which included many discounts like good student, clean record and part time driver. The office was big and nice with a waiting area. She also gave us little State-farm water bottles while we were there. The process was fairly quick and easy. Recommend this office. They are friendly and very helpful and it's a multi lingual office. They speak Spanish and Polish which is always a plus.

We just had a hit and run on our driveway a month after buying our daughters first car. The hit and…read morerun ripped the bumper cover off. We called the office, at first they told us it would not be a mark on our insurance. Then they informed us it would be on our insurance and our rates would probably increase. We haven't had a claim in years. So we paid the autobody shop $962 out of pocket. Today we get our statement for home insurance, our rate went from $800 to $1800. We haven't had a claim in over 38 years. Why the FFF do we pay insurance???!!! If I could rate -5 stars I would.

I have been a client of Ann and staff for about 10 or more years. I was in a car accident that…read moretotaled my car. The other driver had Lighthouse insurance, a fly-by-night company. State Farm and Ann's staff took the wheel and handled my claim then went after Light House. The staff is knowledgeable, helpful, and soothing when I was freaking out. Highly recommend this staff and State Farm. 5 stars plus!