Gary is an excellent driver, professional, courteous & friendly, and most importantly, always on…read moretime.

We reached out to Legendary Transportation for car service to and from a concert at Gillette and…read morefrom initial outreach to arriving home the entire experience was fantastic. Gary arrived on time and in a beautiful SUV. Communication was clear and the entire experience was easy. We would highly recommend Gary and his team for any transportation needs.

I can't say enough good things about Serenity Sedan Services and the incredible experience we had…read morewith Patrick, the owner and our driver. For years, I've used another transportation company for work travel and always had a great experience, so I reached out to them for a personal trip. Unfortunately, their rate was significantly higher due to needing a larger vehicle... despite the fact that I often get picked up in an SUV for work without any upcharge. That left me a little disappointed and debating whether to ask a family member to drive us to Logan Airport at an absurd hour. Before doing that, I decided to check local recommendations and kept seeing Serenity Sedan Services mentioned in multiple Facebook groups I trust. I reached out and heard back from Patrick almost immediately. He was clear, professional, and offered a rate (including gratuity!) that was far more reasonable than my usual service. Plus, he even gave me a 5% new customer discount - such a thoughtful touch. Patrick arrived early, greeted us with a smile, and was dressed in a shirt that gave off total tropical vacation vibes, perfect for setting the tone! He struck the perfect balance of being kind, professional, and making just enough small talk while handling my loud, excited family with total grace. The car was immaculate, spacious, and extremely comfortable. Halfway through the ride, we were still planning to have a family member pick us up at the end of our trip to save money... but honestly, after experiencing how smooth and pleasant the ride was, we decided it was so worth it to book Serenity Sedan Services for the return trip too. On the way home, our kids were absolutely wild (overtired, fussy, and in full chaos mode) but Patrick took it all in stride. He never once seemed bothered and somehow still made me feel like a valued customer instead of a stressed-out mom in a noisy car. From now on, Serenity Sedan Services will be my go-to for both professional and personal travel. Patrick, thank you for running such a stellar service... you've absolutely earned a loyal future customer!

Reliable, dependable. A joy to work with and I will definitely use them in the future.read more

I work for a very large global insurance corporation. We were in Newport for a client entertainment…read moreprogram. We required pickup and drop off between our hotel and the Providence Airport. Since we were traveling during the government shutdown our main concerns included prompt engagement with our clients as well as updates to itineraries due to cancellations/delays. Lands End delivered a service like no other. They knew about updates to flights before I did. The service was absolutely stellar and the communication was consistent. In addition to their customer service, their fleet were top of the line. I cannot stay enough about the experience we had with this team. I would recommend them for corporate and personal travel anytime. During a time of uncertainty, Lands End made me feel confident in the experience we were delivering. If I could give above the 5 stars, I would! Shoutout to Avery and Kirsten for your professionalism!

I am a meeting event manager for a pharma company. I had a group that needed transport on short…read morenotice, for a team building event. Lands End came to the rescue! From the first call to the final invoice, they could not have done anything better. They're professional, responsive, flexible and so customer centric. I would not hesitate to recommend them, or use them again. Keep up the good work!

I have used FWL several times in the past without problems, but this time, it was kind of a mess. I…read morebrought my concerns to the owner and was met with an excuse for each item. 1. In the past, the driver arrives a few minutes early to show you around the limo and map out the evening. This time, they arrived late, which set us back by the time we all got on-board....Excuse was it was only a few minutes late because he had to get gas and swap vehicles. 2. The stereo was pushed into the frame, no bezel and not working. It was my daughter's birthday dinner night out so music was important for her and her guests. For the first 15 minutes, no power at all. It was turning on and off intermittently after that. Excuse was some kids used it for a prom and they may have screwed it up. 3. AC needs to be charged. Main unit was blowing warm to slightly cool and the back of the limo (which appears to be a different zone) was actually blowing hot air though we had the knob on blue/cold (it was about 80 degrees out as it was). We ended up shutting that unit off. Driver tried to reset it for the drive home, but after a few minutes, we noticed it was blowing hot so it was shut off for the remainder of the drive and I opened the windows. Excuse was it just needed a reset, but again, he tried that but it didn't work. It's expensive, I know, but that limo needs the AC to be charged. 4. The roof on the black limo had very unsightly and very low-budget looking black duct tape along the length of both sides of the limo's roof outside. Front-to-back. It was a bit embarrassing to be honest. I want to feel good and pampered and this limo didn't fit the bill. Excuse was the limos are kept outdoors and the heat has taken its toll...They should not be running this vehicle looking like that...period. If it was a $40/hr. limo to a Patriots game, maybe, but anything charging premium rates, I expect a premium vehicle. Period. This was simply embarrassing! 5. In an effort to make up for showing up late, the driver was speeding up RT24. I opened my Waze app and at that point, it was showing 79 MPH. I had to raise my voice from the back of the limo to please slow down. I also spoke with him when we arrived and he said he was trying to get us there in-time for the dinner reservations. My preference is to arrive safe and alive and not spend my drive worrying about an bad accident. Excuse was that the limos all have a governor on the accelerator not allowing the vehicle to travel over 65MPH. This is simply false, or the unit does not work. No grey area on this one. The drive home was at reasonable speeds. 6. Because we were late for our reservation, our table was given to someone else, so we had to wait for another table to become available. It was only 10-15 minutes or so, but should not have happened...Excuse was it was only a few minutes late and the restaurant should have waited... I spent time mapping out the night to be sure something like this doesn't happen. If it was me who screwed something up, I'll own it, but the limo company screwing up my schedule for the evening was irritating. I wish there was room for flexibility on this but when you are paying for service, with a NON-negotiable 20% gratuity built it, this is unacceptable. We arrived back at my house 20 minutes beyond the stop time and the fee was waived "as a courtesy". I appreciate that, but we were behind for the evening because they were late and our table was given away... Finally, that limo should be decommissioned, or only used for kids looking for a night out on a budget, a bachelor party or something. It should not be used for a special family night out/dinner in Boston. No effort was made to make things right. I was only met with a list of excuses at each concern I raised and they took no ownership of the problems. Sadly, I think I will use another company for my needs moving forward. If I am paying $200/hr. all-in, I expect much better. I expect a worry-free and fabulous evening.

Fast Wheel Limousine out of Taunton is a NO !! USED them twice , 1st time over charged $200.00…read morewas told a office mistake. 2nd time wrong address pickup 1st. Pickup had to drive himself to 2nd pickup everyone was LATE. Double cost of the rental was put on hold the day before . A joke !! Agreed on a generous $100.00 off of the bill for ALL the B.S and never received that !! After this post put on there website...owner and his friend gave them self 5 stars !! A joke !!!

Great service and always reliable! Glen has driven my colleagues and me for years with courtesy…read moreand safety to and from Logan airport, JFK, and other business events; available at the crack of dawn (or earlier) or late at night during airport delays; in clement weather as well as inclement. He and his company has also done a great job with personal appointments as well. I always appreciate that he usually arrives 10 minutes early for pick-up which is just one of those little things that helps take the stress out of travel.

Global Limousine is a five-star company that always provides excellent service and is reasonably…read morepriced. Glenn and his team are always reliable and have been such a pleasure to work with over the years. They always go above and beyond and provide excellent referrals for business in other states, too. I highly recommend Global Limousine to anyone for business or personal trips.

Booked van three months in advance for twelve Seniors Citizens going to a wedding. Two days…read morebefore they called and stated van broken (understandable). They did rent another for van for the twelve passengers, but it only seated eleven. One of the seniors rode where the luggage go. The driver also stated it was an overbook not van trouble (whether true or not I do not know). On the way home, two of the folks decided to Uber home so there would be enough seats. I did write to company, no response.

We used Five Star Limo for a trip to NYC. Carlos was our driver. He did a great job! We wanted to…read moreeat near the Statue of Liberty and he had a great recommendation. We took a very nice 6 pass gray limo, it came with iced water and free champagne. I'll take it! I would definitely use this company again! They seem to know the business well. Everyone in the office/on phone was also very friendly!

Freedom Car Service delivered an exceptional luxury transportation experience from start to finish…read more The vehicle was immaculate, the driver was professional and punctual, and the entire process was seamless. We used Freedom Car Service for a private transfer in Rhode Island, and the level of service was exactly what you expect from a premium black car company. Communication was clear, timing was perfect, and the ride itself was smooth and comfortable. If you're looking for reliable airport transportation, corporate travel, special event transportation, or a high-end car service in Rhode Island, Freedom Car Service is an excellent choice. Professional, dependable, and truly first-class -- we will absolutely use them again.

Great ride!! Super clean and comfortable car with an extremely friendly driver. Would 10/10…read morereccomend for people in the area looking for rides.

The best transportation service, always on time and communicates immediately. Comfortable clean…read moreluxury SUV's. Very professional and friendly drivers, Rachael the owner is awesome, as is Eric who picked a up on our previous flight at Logan.