Ms. Kim there is the best, everytime we come she treats us like we're family. This is the Infiniti…read moredealer to go to

My AC was blowing warm on driver side and cool on passenger side so blend door actuator needed…read morereplacing. I drove from New Orleans because Metairie location gave me run around about service timing (1-3week delay) so i made a reservation online for this location a week in advance with no issues. The wait total was like 3 hours, but Had a great convo with those waiting in waiting room and great interaction & conversation with service advisor Tina so time passed quickly. Tina was really friendly and knowledgeable about parts and service which was a breath of fresh air. I didn't get every service recommended but she still explained in detail other things i needed to pay attention to about my car. I'm glad i chose this location to get its first time service since I've purchased my car :-)

Went into the Service Center to get a Quote for 4 Tires and Tire Pressure Monitor Sensors. Overall…read morethe price for the tires were fair. The Tire Pressure Monitor Sensors were crazy expensive. I was given a quote in writing for the tires which included mount and balance, disposal fees, shop supplies. The sensor price was written on the tire quote and I asked if that price included installation and was told yes. All seemed good. I called to make an appointment to go ahead with the tire and the sensors. Tires and Sensors were the only work ever discussed, quoted, priced, authorized, etc. I bring the vehicle. I get a call the vehicle is ready. From the figures I was given my estimation of the cost was approximately 1,750.00 / 1,775.00. I go to pick the vehicle up $2,082.05. I look at the Invoice and I stated to the lady taking payment that a 4 wheel alignment was never discussed nor authorized. She stated I needed to speak to the girl who was not there. She was at lunch. I was: Charged for a 4 wheel alignment was never discussed in any form, never authorized. 159.95 Apparently the crazy price for the sensors did not include installation. 66.00 Charged 60.64 for using a credit card as payment. Never informed that if a credit card was used there would be a fee. And let me state this: Yes, businesses do pay fees on your total amount charged but that has been around forever. You can't tell me that they have not had that cost of business already covered. In my opinion anyone charging this SURCHARGE is double dipping. And a 3.00 fee for electronic document storage for tires. Why? The actual service was overall a job well done and performed in a quite impressive timely manner. I probably will not go back simply, whether intentional or not, incomplete quoted pricing. You get a quote for a reason. You cant give someone a price and then ask for 300 plus upon pick up. What if I didn't have the money? Maybe they should read the LUTPA law.

I have been a Mercedes owner for many years, and I absolutely love Mercedes-Benz -- I'm a proud…read moreMercedes girl! I have been working with Allen, the sales representative at Mercedes-Benz of Baton Rouge, and he has always been wonderful. Recently, I also had the pleasure of meeting Mathew George, who is Allen's manager. Both of them assisted my husband and me in customizing our beautiful 2027 CLE. They were both extremely professional and patient, which meant a lot to us throughout the process. It was fun and exciting, just as I had hoped it would be. Now, I can't wait for our new car to arrive!

Great custom service and all the perks of having your car serviced at a luxury dealership. While…read morewaiting for my car to be serviced they offer a wide variety of snacks and drinks as well as comfortable work spaces. Amy has always been amazing and I felt my time was valuable as well as my business.

One star and I almost hate to waste my energy and time typing this review. Maxt Out Auto Services…read moreis unreliable, unresponsive and filled with excuses. The owner's wife admitted herself, they are a small mom and pop" run business, and that is correct, but does not make excuse for taking 100.00 for a diagnosis, promising on 3 occasions from dental appt, hot weather, and flat tire. I was advised when I asked about my repairs, received another excuse to add to my others. Already frustrated I received a letter that showed more unprofessional behavior from Chance Ivey, the owner's wife. Stay away from this business. They have bitten off more than they can chew. Nice try, but it's a No!

Tommy came out to deliver and install a new battery to me in the midst of a looming hurricane…read moresituation. I was frantic and thought I would be stranded during hurricane Ida. I looked for mobile mechanics on Yelp and they responded first. Got to my in no time and was cheaper than Volvo would've been.

Mr. Bill was outstanding, he got everything set up and transaction was seamless! It was a great…read moreChristmas and birthday present!

Horrible service department! Rude, unprofessional and lack of decency. Sorry I asked a question and…read moreyou got irritated that I interrupted your looking out the window

I needed a tow from work to Walmart automotive center. Jay answered as a vendor and was able to…read moreload up my vehicle help me into his truck, safely get me to the auto center, and park my vehicle until its turn in queue. He was very professional, well-mannered, very knowledgeable, and spoke highly of his boss. I would definitely work with him again!

I just called these people at 5pm who had a schedule tow at 441pm Aug 31 2026. the dispatch who…read morebarely spoke English had an attitude because they are 15 mins late then proceeded to tell me to call my insurance company to get someone else because he is still 90 mins out. they have zero communication and obviously do not want to tow my car and my son is sitting on the side of the road on the interstate for 3 hrs now . thank you fast tow.. you really are not very fast and ur attitude sucks . it's a tow to the next city over in Lafayette but they do not call you with updates and basically told me to screw off and get someone else. What is wrong with people ?? I would give zero stars if it let me.