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    Alltool Rental

    5.0 (2 reviews)
    Open 7:00 am - 5:00 pm

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    10 months ago

    great customer service-fast, helpful, friendly! the equipment is clean and in great condition.

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    5 years ago

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    84 Lumber

    84 Lumber

    2.3
    (6 reviews)

    Had an experience that was not very customer service friendly. Ordered 11 prehung doors and 7 of…read morethem came damaged. After agreeing to replace them when they came back out 3 frames were damaged again. After waiting over a week for them when I went to pick them up all that was there was the wood for the frame unassembled. When you pay for prehung doors the expectation is that they will be preying. When asked what they could do about it they said it would take 4 weeks to have them prepared. Since we are in the middle of a build that was not an option and we had to take them unassembled and assemble ourselves. Thru all of this not once were we called to communicate to us what was happening with our order or delivery. We needed to track them down each time. Josh was not very helpful after he sold us the job. See below for just a few pictures of what was delivered to me

    They installed 19 windows in my house. 15 need to be replaced due to a very poor quality and a very…read morebad installation. 1 is leaking. Some are so badly installed the wind or water come true from the sides. My screen from the sliding door is still not installed due to poor installation of the frame. From the 4 "properly" installed windows, 3 are picture window. The last one installed properly, the frame is cracked. It's been 6 month. 84 Lumber came 3 times inspecting the windows. The last time Dalton Dierker the "Boss" of the branch in Riviera Beach came and told us they will fix the situation, but all 84 Lumber is doing right now is blaming the builder. I am living in Arden, in Palm Beach county.

    Lowe's Home Improvement

    Lowe's Home Improvement

    1.8
    (82 reviews)
    $$

    This heat has been killing my plants or I may have overwatered them but SHY at the…read moreRETURNS/CUSTOMER SERVICE dept was EXCEPTIONAL as always!!! I've written 2 prior reviews about her and each time she is just as polite, professional and sweet. I had issues with my receipt but she was able to locate my purchased item using the c/c I used. Supervisor or dept. mngr, ADAN, assisted her and allowed me to harass him in front of his Boss the Store Manager DAVID. GREAT CREW at this store!! PIERRE and LA CUBANITA with the short hair (I drew a blank at her name) in the garden center are PHENOMENAL!!!! And I got to repurchase my tomatoes and cilantro on sale.

    My carpet installation for two bedrooms took more than seven weeks to complete…read more Timeline 11/5/25: Two bedrooms in our condo were measured for carpet by Lowe's. 11/6: We selected carpet and padding at Lowes Lake Park FL and placed an order. The carpet was listed as "in stock." 11/8: Email from Lowe's citing installation rescheduled to 11/11/25. 11/12: Installation was rescheduled to 11/15/15. Reason: not enough carpet was available from Lowe's of Lake Park FL. 11/15 (Sat): 3rd party installation team arrives. After removing the existing carpet from one bedroom the installer lead technician determined that the quantity of carpet was insufficient to cover the two bedrooms. He told us that the carpet would need to be reordered in full due to dye lot matching consideration. He reported this to Lowe's 3rd party installer company. 11/17 (Mon): I contacted the Lowes IST (Installation Support Team) who acknowledged that the wrong amount of carpet had been ordered - a Lowes error and mishap - and that the replacement carpet had not yet been ordered. The IST representative told me that they would call me every three business days to update the replacement order status. 11/18-11/26: IST representatives contacted me twice and informed me that the carpet had not been re-ordered and that they would address the issue with Lowes Lake Park FL. Each time no reason given as to why the reorder remained in limbo. 11/26: I spoke with yet another IST rep and said that I would stay on the phone until someone assured me that the carpet was in fact ordered. After a succession of waiting times and hand-offs, I was told that the original order needed to be cancelled, and I was asked for my Lowe's credit card number, expiration date, and security code. Of course I provided this info. Observation: If this was the administrative cause of the ongoing delays, then why did the IST representative(s) fail to drill down to the cause of the delay? Since IST does not install carpet then one would expect that something as straightforward as rectifying a wrong quantity order would be in their bailiwick. 11/26/25: We received confirmation of a new order (i.e., the replacement order). 12/18: email from Lowe's: "it's time for your installation appointment". However, no one contacted my FL representative to gain entry to the gated condo. 12/22: email from Lowe's: "Your Installation Appointment Has Been Rescheduled." 12/24: email from Lowe's: "Great News... Your Installation is complete." During my interactions with Lowe's IST, I expressed my dissatisfaction. One rep suggested that I could call the IST after the installation completion and ask for "compensation." 1/9/26: I contacted Lowe's IST and asked to discuss "compensation" for this poorly executed order fulfillment, one which delayed the re-rental of our condo. 1/13/26: An IST manager called me. She said that her notes indicated that I had asked for a 10% compensation. I replied that I had not asked for a specific amount and that I wanted to discuss the lengthy order fulfillment. She told me that the installation contract committed to an installation completion by 1/20/2026 and that the contract had been met. I said, 'forget the contract' and asked if she would be taking corrective action on the errors and lack of problem solving that led to the seven plus week process. She said that she would only discuss the contract. My Summary Lowe's is fine if nothing goes wrong. However, when something goes awry, basic problem solving and accountability are lacking.

    Alltool Rental - buildingsupplies - Updated August 2026

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