Amazing quality! I booked a last minute hair trim and was in the next day. Kassie was a lovely…read morestylist and highly recommend her! The salon itself is very very clean and all of the stylists are very welcoming. Great place!

In one hyphenated word: RIP-OFF…read more Scheduling: annoying, deficient and hypocritical. (Yes, hypocritical.) Booked appointment days in advance and was required to give credit card (so JGS can charge for 24 hours or less cancellation). Not even the elite salons do that. The irony? 3 hours before my appointment, JGS called to cancel ("reschedule" me with someone else -- but let's face it -- that's a cancellation). My appointment had been scheduled for 2 PM, but was re-scheduled to 3:30 PM (at great inconvenience to me). Even more frustrating was that the stylist I was re-booked with was still working on another client and so my appointment didn't start until 3:40 PM. Normally I wouldn't mind -- I get it, appointments run over -- but under the circumstances? Not acceptable. Desk Receptionist (Vanessa): Condescending and indolent. Marketing: $50 hair cut "for new clients" is a deceptive ploy to get you in the door. There is tiny font that says "starting at," however, JGS surprise prices you. Also, added to every bill is a "5% Service Fee" (what the...???) and a $1.00 "Eco Fee" (again, what the...??). Surreptitious, deceptive, scam marketing and hidden, invented fees. Are you kidding me??? Hair cut: eh. The technique is textbook, not talent. Basic hair-cut requested, and the result is adequate, but not great. The stylist's predecessor client's hair was also just "eh." When you leave a hair salon, that's when your hair usually looks it's best and one feels great. Not the case at JGS. (The stylist herself, however, was very sweet and easy to talk to, but, c'mon, you ain't paying to make friends.) I discussed coloring, highlighting specifically, and was a bit horrified when the stylist endeavored to explain how the highlighting process worked and spoke of bleaching. Bleaching? Are you serious? I've had highlighting done for the last 15 years -- bleaching was not used because it destroys one's hair. The stylist was unfamiliar with non-bleach highlighting. Environment: phoney upscale m, corporate cookie-cutter, with overly loud music. Not peace-inducing at all. Product: they sell and use one (Aveena). If you have never tried Aveena let me spare you: overpriced disappointment in a bottle. JGS is not what it gives off airs of being. If you seek an upscale, classy, quality salon with real-world experience and knowledge beyond hair-care 101, this ain't it.

I just left there feeling beautiful and so relaxed. I was greeted with delicious tea while I waited…read moreonly a few minutes for my stylist to be ready. Taylor was great! Highly recommend. I got a shoulder and neck massage, a scalp massage with my wash, and then an arm and hand massage . The cut was perfect, my hair is exactly what we discussed in the beginning of the appointment. The space is beautiful, clean and welcoming. In a good area totally felt safe to be there alone as a solo woman. My husband also got a hair cut here and his hair looks great. He got the product that was recommended and it works very well for his hair needs. TLDR, go here if you are looking for a salon.

The Aveda Salon experience is such a treat! I have already booked my next appt with Gabriela (so…read moretalented) highlights, lowlights and cuts! I went from very long hair to a short Bob and she delivered! I continue to receive compliments weeks after!

Make sure you pay by check or get a receipt and keep it on you at all times. Walking down Main St…read more the owners FALSLEY accused me of nonpayment. Even though I told them they had the wrong woman. I had not been into their salon for 1 1/2 years. I have cancelled checks from my visit. Watch out!!

Salon 41 is a perfect example of Class, Professionalism, Attention to detail, and good old…read morefashioned Customer Satisfaction. Zeus was my stylist. What a tremendous asset to Salon 41, and the profession alike. My entire experience was a real pleasure, I won't go any place else.

I'm disappointed to say that after an initially great experience at this salon, I won't be…read morereturning. I first visited this salon for a haircut and style a year ago, and the service was wonderful. I have long, thick, wavy hair and understand the time commitment involved even for a standard trim, so I always book the longer appointment, pay the higher rate, and make sure to tip well. Unfortunately, my most recent experience revealed some troubling business practices and unprofessional customer service. At my last appointment, I went to their website and carefully booked the 60-minute Aveda Expert Hair Artist Cut & Style--the most expensive option listed. I chose this option because I have had bad experiences in the past (like many people have), and wanted my hair to be smooth and straight so I could evaluate my cut before leaving. The haircut itself went well, but when it came time to blow-dry my hair, I was informed that it would cost an additional $20 to use a round brush. For anyone unfamiliar, a round brush is standard for finishing a professional haircut (when it is advertised as a haircut and style). The tension of a round brush is crucial for achieving a polished look, especially if you have wavy hair that is prone to frizz. In my experience (both as a client and former stylist), telling a client about an up-charge in the middle of a service is unusual and feels opportunistic. I was paying for a cut and style, and I just expected what was included in my service --a smooth blow-dry so I could actually see my haircut. I ended up leaving with damp hair because I did not see the point in letting her create a shrubbery of my hair, and I wasn't about to get extorted in the chair. If it had been made clear that my haircut would be $105 for a cut and style, I wouldn't have felt so blindsided. At the time, I let it go. I was upset, but because online booking was a newer feature on their site, I figured it was an issue with the online booking system and chose not to update my previous (glowing) review. Despite the unpleasant experience, I had a good first impression, and I was still hopeful about my next visit. Today, when I went to book again, I noticed the same confusing options online--one for $65 and 45 minutes, another for $85 and 60 minutes. To avoid repeating the last situation, I called the salon to clarify. Unfortunately, that call confirmed exactly why I won't be returning. I spoke with a receptionist named Delly, who interrupted me repeatedly, talked over me, and dismissed my concerns before even hearing me out. She incorrectly insisted all appointments were for one hour and accused me of talking about a kid's cut (I wasn't). After finally looking at the website herself, she admitted I was right but doubled down, saying, "We've always charged $20 for round brushing." She said this with full confidence, even though she clearly didn't know the details of the services listed online. What could have been a simple, respectful conversation turned into an uncomfortable, condescending encounter. I honestly still can't believe how messy and unprofessional she was. Bottom line: If you're charging $85 for a senior-level haircut and style, it should include a professional finish, especially if you advertise it as such online. If you charge more (for any reason), it should be clearly stated, and it was not. And if your front desk can't handle basic customer service without being dismissive or combative, you're going to lose loyal clients.

The hairstylist, Danielle, was friendly at our first appt. I scheduled a second appt but I had to…read morereschedule because I could not make it. I had a second appt with Danielle and felt ignored, I waited for the appt to get started, then I waited while she ran around taking care of her other clients. It was a very long appt-like 4 hours. Danielle did an okay job. I scheduled a third appt but Danielle was not available during my available timeframe. They set me up with a different stylist who was to just do a highlight touch up, she ended up doing the whole haircut and only a few highlights. Cost the same as with Danielle. They do not pick up the phone but you can leave a message and they may get back to you.

The salon was clean and the staff were friendly and attentive. Katie was very nice and asked me…read moreabout my style preference and I showed her a picture of how I wanted the front/back of my hair which was a modified bob. Katie cut the back of my hair and the very bottom edge and that was it; she blew my hair completely flat and straight, and she was done - no curls, no fluff, no style. My husband was shocked when he picked me up. I was so embarrassed that I went home and started over. With tip I paid $122. I expected to have every hair on my head cut, with a nice style. Perhaps I am really bad at communication.

Cody (girl) has been doing our hair for about 2 years. She's very talented and will go out of her…read moreway to schedule us in. Great job on color and cuts.

Richard Ó Sullivan is an amazing artist. He's gprofessional, Before He takes the time to discuss…read morewith you your preferences all the while examining your hair and the shape of your face to achieve perfection. If he gives suggestions, take them! I wish I'd found Richard decades ago. I trust him implicitly with whatever he wants to do. Any client I've spoken to says the exact same thing. like before you get a chair. If his suggestion is questionable, go with his

Save your money! And Run as fast as you can! A very…read morestressful, unpleasant environment. You can explain everything you want and God knows what your hair will look like! I've read the reviews but it was too late. You'll mostly notice that after most reviews are written there comeback will be lies,lies and more. Excuses! Such BS. Customer service is None. I hate when people lie. It's one of my biggest pet peeves! Total character flaws.

Highly recommend! Great prices and even better services. Absolutely amazing haircut by Laell! She…read moreis kind, flexible with scheduling, and extremely knowledgeable about hair colors and cuts. I came in not know what the heck I wanted, but she somehow knew anyway. And she NAILED IT. I've never worn my hair down so much. I'm obsessed with my hair and color, thank you again Laell!!! (Oh, and the salon is ADORABLE!)

have been to several hair dressers for blonde hair and none of them could get right . They would…read moremake to yellow or grayish or to dark blonde. I would even show the hair dressers pictures and they still were unable to get it right. One hair dresser told me after I complained to maybe chose another color. Needless to say I would leave in tears and very frustrated. Started doing my reach and came across Laell's page and saw one of the many things she specialized in was blonde hair. I made an appt, and so glad I did. When I went to see Laell I explained what I want, and showed her picture and all I can say is wow! She new excatley what I wanted and my blonde looks so gorgeous! I'm so happy I found Laell, she is the best stylist I've ever been too, and trust me when I say I have been to alot of hair dresser and none of them had the knowledge or skills like Laell. No more tears for me! I highly recommend Lail you will not be disappointed.

Such a positive experience from the moment I got to her salon, Colleen is inviting, spotlessly…read moreclean, comfortable, and gentle. She is very professional and ensures to ask you several questions to make sure you feel safe and know what to expect from her services. I have to say, her electrolysis skills are outstanding! I really did not feel any pain, nor did I have any redness the day after. My first visit will not be my last. Even more impressive, the day after, Colleen sent me a text, to inquire how I was feeling after the treatment. Honestly, superb customer service. I loved that she deals with each client individually and you have her full attention while you are there. She talks with you to relax you and clearly explains her procedure to you. I can honestly say, I found the whole experience to be relaxing, friendly, and productive.

Colleen has been cutting my hair for years. always does a great job & I can usually get on the…read moreschedule when I need to :)