Got an oil change here yesterday and left feeling great about the service I received. Zach was…read morefriendly and knowledgeable. Will be coming back.

Charging $59.99 for a cabin air filter when they go for $20-25 online is simply not good business.read more

These guys are the BEST!!! I've been going here for the past 15 or so years, I have never had a…read moreproblem, and find them incredibly skilled and (best of all), HONEST! I'd happily recommend them to any of my friends & family members! They still provide GREAT customer service - imagine?!? THANK YOU :)

I've been having my 2013 Honda Civic Si serviced and tires replaced at Sullivan Tire in Hanover for…read morethe past five years. Yesterday I had a complete brake repair - pads, rotors and calipers - on rear wheels due to rusted calipers. Because I had had pads and rotors replaced just under two years ago, they comped those parts to me and the total cost was less than half of what I'd expected. Transportation provided by Lyft to and from appointments. Pleasant attitude at every step. Highly recommended.

Excellent service. Got me in spur of the moment, figured out both issues and fixed them quickly…read moreand for a very reasonable price. Would be hard pressed to find a more reliable, quality and honest mechanic.

***** Great Job on a Big BMW engine Job...I required major to be work done on my 2014 BMW X3 at…read more139k miles starting with the infamous N20 engine timing belt replacement and other key maintenance issues including oil filter gaskets, tune up, suspension, serpentine belt, brakes. Berlin's shop was very experienced, carefully reviewed the scope and quoted prior to doing the work so I could prioritize and schedule services accordingly. I am very happy with the work quality, the shop interaction and value is unmatched. I have owned and driven BMWs and Hondas on the south shore for over 30 years and I am grateful for the quality and integrity of this shop!! The owner is professional, experienced and invested in his work and service level and value is far above the level of service at my Honda and BMW dealers where the past few years particularly dealer mis-diagnosing and overselling services is standard, ie last year when I simply needed a new battery from autozone on my Honda CRV the dealer diagnosed a $2,500 bs job which I declined. BMW dealer diagnostic and repair quote was also totally nuts, but that's par for the BMW service course so you need to establish a great independent service shop and Berlins Garage works for both vehicles.

Such a great experience! The staff is amazing and hilarious. Made sitting waiting for an oil change…read moreenjoyable! Paul, David, and especially Julie were fantastic!

I went online to book an oil change appt for 4pm. They called and said they could not take me at 4…read moreand could I come and drop off my car at 12:30 instead. I did. Went back at 4 to pick up my car and they just started on it. Rude but whatever. Then on my way home, my ground effect and something underneath my car flew off on the highway. They did not screw something back properly. Went back in the morning, and the manager Dave told me I hit something on the highway. I DID NOT. After going back and forth with no and him saying it's not their fault. I left, with my damaged car. Call the district manager, left a message and guess what... no call back. I feel if I were a man, I would have atleast received an apology. Instead, I was told I hit something on the highway... Horrible customer service and I will make sure I tell everyone I know to never go there if they value their car.

I had my new tires mounted, balanced, and installed today by the manager--pretty sure his name was…read moreSteve--and I couldn't be happier. No surprises, great value, and excellent service all around. He was working alone in the shop but handled everything quickly and efficiently, even with my large Wrangler RT tires. While doing the install, he gave me an honest, straightforward assessment of my brakes, suspension, and front-end components--no upsell, just the facts. He also helped two other walk-in customers without appointments, all while staying on top of my job. In an age where good help is extremely hard to find--especially in trade work--I really appreciate someone who still delivers top-notch, honest service even when shorthanded. Thanks!

I made an appointment two days ago. Just came in for a 10 AM appointment, which I confirmed earlier…read morethis morning, and was told I would have to wait until they finished with another car they were working on. When I explained I had an appointment, the mechanic said "this guy did too". When I to give me an estimate on when my car might be ready, he was evasive and said "when it's done we'll call you". When I asked him to be more specific, he said "a couple of hours" in a way that was very vague and made me distrust him. I ended up walking out because I don't have three hours to sit around when I thought it was going to be a one hour appointment. I should've known better. Years ago I came here for an oil change and they tried to upsell me for something I didn't need. Luckily I had information from the manufacturer on what type of oil my car required. I read an online review of this place where the guy watched them work on his car and they never rotated the tires but insisted that they did. This place is unsafe, don't have any work done here!

Very accommodating, good product and pricing! Very Professional and friendly! Good waiting area and…read moreclean !

Super quick service, and the guys are friendly. Nice waiting area. Reasonable cost. Easy to get an…read moreappointment. Reliable service. Couldn't ask for more!

I was having wheel issues. they checked tires brakes and were wonderful. I also got an oil change…read more total was under $100. I always got my tires there and will continue, friendly too!

They were friendly and I liked being able to schedule my oil change appt on-line but they didn't…read morefill up my washer fluid even though the display showed that is was low and they didn't check my tire pressure/add air even though they said they did. I'm late for my next thing because I had to ask them to do these things and now I'm left wondering what else wasn't done...

Wilfredo over at Fresh Start was great . He went over all my different options and explained the…read morelaws and what he felt was best for my situation . He took my truck for less than an hour and when I picked it up he discussed my warranty and went over some other options to consider down the road to protect my truck .

Outstanding work on an interior detail! Great work, good value, outstanding communication,…read morethoroughly professional in every way. A tip for finding the place - it is behind the Goal Post bar with a shared parking lot, and not very visible from the road.

Once again, I'm very appreciative of the service, ability to accommodate, and very fair prices. I…read morehighly recommend Richie's Auto Service in Hanover, MA.

CUSTOMER BEWARE. If you are looking to pay $700 to $1000 more for a car repair, Richie is the man…read morefor you. I asked for a quote for a car repair and explained to him that someone else, insurance, would be paying for this. His response was " well I'll make it a little higher then". Then to get his quote was just a joke. I have posted his quote and the estimate for someone else that I ended up going with. I have been driving this car for 6 months now with no other issues. As Richie told me that it would definitely be more than the quote because he breaks down hinge when he is fixing them. What a guy. Good luck everyone.

I messed up my beautiful rim on a curb. It was painful to look at. Contacted The Wheel Guy on…read moreFriday, got a very quick response. The work was done while I waited. My rim looks brand new. Hope I don't have to use them often, but grateful to know they are there if I do need a fix. Thank you!

Ran over a very large rock in my F-150 and cracked my alloy rim along the inside edge (see photo)…read more Searched the internet for a replacement and got quotes between $400 to $550 for a used one. Called Steve at The Wheel Guy and he fit me right in to the schedule. The crew in Randolph were friendly, professional and fixed my broken wheel in about 90 minutes while I waited. Cost me less than half I would have laid out for a used replacement and its as good as new! If my problem was less involved they could have sent one of four road service vehicles to my house or place of work to fix it, what!? Great service, great people! I will be keeping this info handy in the event I run into another problem in the future. I recommend calling The Wheel Guy for any wheel related issues, rehabs and refinishing needs you may have! Thank you Steve and crew!