Amazing service as always! I would never go anywhere else. They always check everything while the…read morecar is there. If they see you may need service on anything else they will call you first. If it can wait they will tell you. They people who work there are always beyond kind and helpful. Being a women and not knowing much about cars I feel I am in the best hands possible! I cannot thank them enough for being so honest!

I am repeat customer I used to use my local porsche, dealer for all my tire needs. Fortunately,…read morethis is no longer necessary. Why waste your precious time and hard earned money Mass is not only better paying special attention to meticulous customers and far better priced

They went way above and beyond! I was driving through the Boston area when I blew a tire. I was…read moreafraid of being taken advantage of because I was from out of town and had to be able to drive home, all the way to Arkansas. After researching tire shops in the area I called Monro. Bill said he didn't have the tire I needed but to come down and he would see if he could help. I did, and he had a solution, although not perfect. I knew when he suggested others (competition) in the area that might be able to help me better, that he really cared about my well-being and was not trying to take advantage. They got in me right away and changed my tire. As we waited we noticed they had several repeat customers, and I wasn't surprised. They really helped make a bad situation so much better. I was able to continue on with the rest of my trip without worry. Then, after I had driven about five hours down the road, Bill called and asked me if I left a bag with some valuables. I did and my heart dropped. Bill locked it up for me that night. The next day I talked with the manager, Andrew. He said he would mail me my bag. He texted me a copy of the tracking number so I would have peace of mind while waiting on it to come. I cannot express how much this meant to me. They had already gone above and beyond, and then went even further. I wish I lived in the Brockton area so I could be a repeat customer. My fears of being taken advantage of were not only dissolved, but they went out of their way to help me, make sure I made it home safely, AND that my valuables made it to Arkansas. If I could give them more than 5 stars, I would!

Awful experience -- damaged my rims and refused to make it right…read more I brought my vehicle here for a tire change and left with significant scratches/damage to both of my rims. This was not damage that was there when I brought the vehicle in. I contacted them immediately to address the issue. They sent an adjuster out to inspect the damage, and I was given a quote for the repairs. Afterward, they tried to backtrack and claim that the adjuster had never actually provided me with that amount, despite that being the information I was given. In the end, they only sent me $260, which I know will not come close to covering the actual cost of repairing the damage they caused. What is most disappointing is not just the damage, but how the situation was handled afterward. If you damage someone's vehicle while providing a service, you should take responsibility and make it right -- not try to minimize the cost and leave the customer to pay the difference. I would strongly recommend taking pictures of your rims before and after any service here and carefully inspecting your vehicle before leaving. I personally will not be returning.

Always so easy to get my car in and out of EZ Auto. I've turned on more people to this Rt.53 spot…read morethan any other business I go to, I think. Came back yesterday for an annual maintenance treatment for my car and I was in & out in under 90 minutes. I never worry about unnecessary add-on's, or being told gibberish about something falling apart immediately if I don't replace it - they don't speak down to you. or explain things like you're an idiot just because you might be female and uninformed about cars. And it's the same service you'd receive from a dealer, without the inflated price. Yep, tell them what you want and that's what they do. After three cars of going here, I know I can trust the service results. Oh and they do inspections, too. Go. You'll start referring people to them too!

They are the nicest people and are very good. Stickers, tire changes, brakes, whatever you need…read more Fast and good prices. Family owned small business and that's what I like- not a big money grabbing corporation. Ez is the bezt

I wanted to take a moment to share my appreciation for the exceptional service I received this…read moremorning at Sullivan Tire. While driving on Route 3, I suddenly got a flat tire. I made my way to your Norwell store, where Scott went above and beyond to help me. Not only did he take care of the tire repair promptly, but he also generously arranged to drop me off at my meeting so I wouldn't be delayed. To my surprise, by the time my meeting was finished, my car was ready to go--completely taken care of. The level of service, efficiency, and genuine care Scott demonstrated was absolutely amazing. Please pass along my thanks to Scott and the Norwell team. Experiences like this truly stand out and are greatly appreciated.

A previous response incorrectly stated that repairs were completed the next day. Due to legitimate…read moresafety concerns about trusting the team responsible for the incident to perform the repairs, we took our vehicle to an independent body shop that was ready to begin work that same week. However, because of ongoing delays and lack of communication between Sullivan Tire and their insurer, Federated Insurance, we were without our car for over a month. Sullivan Tire's handling of this situation has been unacceptable. While their claims representative did reach out regarding lost income, they have refused to honor documented time lost from contracted work and have not covered out-of-pocket costs directly caused by their negligence. We are continuing to pursue this matter.

Got conned into a $130 coolant flush that the manager said I needed at 30,000 miles, when the…read moremanufacturer recommends it at 100,000. They just permanently lost my business.

I got upsold on a coolant system flush that the manager said is recommended at 30,000 miles, but I…read morelater found out that the manufacturer recommends only at 100,000. Glad I declined other work they recommended. I'll find another place next time.

I received a glowing recommendation to Kabilian's and had my first appointment yesterday. I was…read moreimpressed by all areas I interacted with. Scheduling, check-in/out, and their offered courtesy ride to and from. The service was done quickly and they had me back on the road in less time than they estimated. I hope I don't need them for more than future oil changes but, at least I know, should I need them, I have an honest and experienced team to go to.

After being burned a few times I was told about this place "Kabililian's Car Kare I have full…read moreconfidence in them as I have used them a few times and will continue to use them in the future.

I was interested in a car that was listed, they left me a voicemail Sunday night, I called them…read moreMonday morning and spoke to Steve. I told Steve I'd look everything over and call him back to make a deal. Later, I called and Steve was busy with a customer so his son called me an hour later. I asked him what they want if we close this deal today? He wouldn't budge on the price and told me why. I told him I understand why they're pricing it the way it was but why I thought it wasn't worth the price. He tells me he had over 10 people message them about the car over the weekend. I thought it was funny considering I'm right here trying to make the deal. He asked me out of curiosity, what I would pay to take he car? I gave him my dollar amount under the assumption that some things would be taken care of and he tells me that it should be assumed it was done (over a decade ago) even though there wasn't documentation. Then he tells me he's going to get the car detailed and list it on eBay to try to get more

Update: despite the response given, I did not receive a single update on the status of my car…read more Clicking the link days later still said it was taken in for inspection and nothing else. Nothing was discussed with me and I did not receive a report about what was "wrong" with my tires replaced in 2022 and brakes replaced in 2023. I also don't appreciate a link for details about my particular service appointment being posted on a global forum for anyone to read, especially while not receiving them myself until my complaint. In addition, in the hour you had my car with no updates to me, the tires were not rotated or pressure checked, as I'd been meaning to do that myself - had the information front and center on my dash to remind myself. The pressure in all were still not equal and were in the same place they were upon dropping off. Fluids were not topped off as I had to fill my empty wiper fluid less than a week after my service. I would have loved the service you promised, but no communication and half the service not done in double the time estimated is why I gave this review.

Attached are pictures of their estimate wherein they said that my car was leaking oil and that it…read moreneeded two major repair services, 4 tires, among other things that the Porsche dealership in Norwell confirmed it did not need. Looking at the other reviews, they tend to make claims of oil leaks with other people as well. Luckily, I took their estimate straight to Porsche and Porsche assessed my vehicle. It needed two new tires, not four.. Despite them pulling up a Carfax for my vehicle they failed to recommend one service that was due and recommended several other services that had just been done in the last year and were not due. Do they not think that people will seek out a second opinion? I guess they assumed I would just trust them and give them $6000.00. I recommend anyone who goes here. Also get a second opinion from someone else before proceeding with any work.

all I need them to do is bleed the breaks in my Audi, I get it back, the breaks don't work. I have…read morea car for two weeks, I called them and they literally told me that they don't know how to fix my car. they give me the run around, keep my Audi for 6 weeks, then tell me oh it's going to be more money now that we broke your vehicle. finally I get my car back, and every single light is on, they broke all the tire sensors and wanted charge me to replace them. absolute horrible, useless, dishonest people. the car is still not right after giving them 2,600 dollars.