Awesome from start to finish. The car looks brand new. Thank you Jay & Phyllis. Lynne Crosby.

I had my car towed to this business on recommendation by my insurance co. to repair front end & quarter panel damage. In 3 days the work was completed & my car looks brand new! Although insurance is paying the bill, I looked over the invoice & it seems pretty reasonable. Friendly knowledgeable staff. I had a 5 star experience. read more

They were on a preferred list from my insurance so I chose them. And boy am I glad I did! Very professional. I had a rental set up and they called ahead to make sure a rep would be available to pick me up from the shop. I just got home after picking it up and inspecting the repairs. Fixed like new! Even places where the accident didn't happen, I noticed were cleaned off (little scuff marks here and there) And the interior was cleaned up nice. I have two kids and I know when I dropped it off, there was a mess in the back seats. But it's been cleared away. Excellent service! 10 out of 10 would recommend a friend! Thank you Willard Street Collision! read more

I can't say enough good things about the owner and his quality of work. I went to trade school with the owner. When I found out he opened his own shop I was happy to give him my business. He stands behind his work. I am very picky because I am a car guy. A+++++. Will only use his body shop. He is not the type to take your money and run. He stands behind his work. read more

Willard Street Collision Auto - Myself and my new ride. Had his shop do some custom work . - Auto Repair Near Me - Quincy, Massachusetts

See all

We just had body work done to my 2016 Toyota Rav. We had damage from 2 separate accidents . We claimed one with our Insurance (Amica) and the other we planned to cover in pocket. Phyliss at the front desk was very helpful and we set up the repair of the insurance repair. I asked if they could give me a price on the non insured repair. We dropped off the car on Monday and they said it would be done by Friday. They called me with the other estimate and I OKd the work. Both jobs were done by Friday end of day and work was excellent. I would recommend these folks. read more

This place is a Godsend. I had them fix my front bumper in March. Then in July one of the parking sensors got loose. I took it to the dealer b/c I though it might be on the warranty and not related to the repair. After 2hr at the dealer they told me they couldn't fix it. THey said I caused the problem b/c the underside of my bumer (no where near the sensor) had been scratched. I called Willard and they told me to come over and had if fixed at no charge within 25min. Quality work, Quality people. read more

Worse paint job on my car. Paint over the black trim on bumper and owner won't fix it. read more

See all

I brought my car by the shop without an appointment, looking to get an estimate to remove some paint marks. They cleaned up the paint in a matter of minutes. I will certainly bring my car here in the future if I have any other body work needed and highly recommend them to anyone needing the same. Thank you! read more

I had an excellent experience here. I was hesitant after going to another auto body place in Boston after a rear end accident I had in July and stuff was missing out of my car after being there for weeks on end . This time my fender was cracked and it was fixed within a week also I could leave my rental at the Willard street. The cherry on top is that car was cleaned for me inside and out. read more

My car got rear ended on my commute to work a few weeks ago. (Boo!) There wasn't much damage but the bumper was cracked so I called my insurance company to find out what to do. My insurance suggested Willard Street Collision and I'm glad they did. Willard Street Collision staff called me within 24 hours of my insurance claim to set up an appointment to have the car fixed. They also worked with Hertz rental car to have a rental waiting for me in the same parking lot I dropped my car off at. (Very convenient.) The work was completed in 2 days and I have my car back without any out of of pocket cost. Willard Street Collision worked directly with my insurance company for the repairs. The only issue I had is discovered that $10 worth of quarters that I had in my car ashtray were no longer there after the car repair. (I park at meters a lot so I keep quarters in the car for convenience sake.) I reported it to the repair shop and they suspect the car wash attendants at the car wash they took the car through; not their staff. I said - either way - it's something they need to look into. (I'm more annoyed that I need to replace the quarters by visiting a bank and adding another errand to my to do list than the monetary loss.) read more

Jay and Phyllis were wonderful to work with. Very Professional shop. Highly recommend.

I have two words for Willard Street Collision: A. Mazing. After someone backed into me in my work parking lot, I dreaded the whole insurance/estimate/repair routine. Making appointments, waiting for the insurance people to come make an estimate, getting rides, missing work - what a hassle, right? Nope. Not at all. I called my insurance to report the accident. They gave me some choices of body shops in the area. I checked in with my MOST AWESOME mechanic Jimmy Abdon (see my review for Abdon Auto) who recommended Willard Street Collision. Willard Street Collision is a "Cares" company which means they work directly with my insurance and I didn't have to do Jack Squat. My insurance called WSC and WSC called me to make an appointment. They have worker friendly hours - I dropped it off at 8:30 and the pick up was 5:30. The lovely and extremely competent woman at the desk had all the paperwork done and ready to go. They do the estimate, submit to the insurance, complete repairs AND they had someone come do my windshield repair from a different incident. They even arranged to have the rental company waiting there for me when I dropped off the car!! All I had to do was exchange my car key for the rental car key and sign some stuff for the rental agency. Then it got even better. It was done in just 4 days, they took care of an extra small dent in the same area, the paint job looks fantastic AND THEY CLEANED OUT MY CAR!! Seriously, if you saw all of the dog hair and mud in my back seat, you'd be impressed, too. They vacuumed, washed the inside and outside of the car and the windows are sparkling. The car is cleaner and in better shape than when I bought it from a used car dealer 2 years ago. When I picked it up, again, I just exchanged the rental keys for my car keys and WSC arranged for the rental company to come pick up the rental. Again, I didn't have to do anything. The people there were all very friendly, helpful and kind. One mechanic didn't see me and a swear word slipped out when something almost messed up a paint job he just finished and when he saw me - HE APOLOGIZED! How funny is that? An auto body mechanic apologizing for swearing? This is a great company to work with. I highly recommend it. I don't know how it could be better unless they got me out of bed in the morning with a cup of coffee made just right. Thank you, Willard Street Auto. read more

My car was hit by a plow. I use hand controls to drive so I could not get a rental car. They were very accommodating and expedited the whole process! I was able to get my car back in seven days. Everyone I spoke with was so kind and supportive I appreciate how quickly the fixed everything and my car looks amazing! I would highly recommend this business. read more

This is the second time I used Willard Street Autobody and they are great. They do excellent work and have great customer service. I first used them 10 years ago when I lived in Quincy, and had to come back to them again this time even though I don't live in the city anymore cause I trusted them. They handled everything, I just dropped off my car and picked it up. They got everything done from insurance so it was one less thing I had to do. I highly recommend this company read more

I had my car towed here after an accident . The woman who checked my car in was all "wow. This is a lot of really bad damage" over and over again (less than reassuring and slightly odd since I was just in a small rear end collision and my car was totally drivable). Not so shockingly, they came back with a ridiculously over the top high estimate to do te repairs and then when I said I wanted to get a second opinion, rudely told me I had to get my car off their property immediately or they would charge me for storage. Wouldn't have been such a big deal, except this was over July 4 holiday and I was out of town and they knew it. It seemed odd that they were on such a hurry to lose my business (what if te other estimate came in higher and I decided to have my car repaired here?). Didn't matter. They were so sketchy and ready to take advantage financially of me that I would never give them my business. Totally rude and unprofessional. read more