Ok so I'm always very skeptical about mechanics. I've turned a wrench or two in my day and have been screwed by mechanics more than once. So when a friend asked me to drop her car off at Bruce's a few years ago my immediate thought was - i wonder how they're gonna screw her over. The next day I dropped off the car - I was greeted just inside the door by a gentleman and was thrown off by his polite demeanor. Again, I was thinking, nice front man. When I went back to pick up the car, same guy, just as polite - and the bill ..... totally reasonable ! So since then I've been using Bruce's for all of my auto repairs - every single time I've gone in - no matter who's at the desk - they're always polite and I have always felt as if they bill very conservatively. Bottom line - if you're not using Bruce's, you're missing out. I wrote this because sometimes a simple thanks isn't enough - I believe in telling everyone about great service, Bruce has clearly set a high standard for his business, his employees, and his reputation. Because of that he has a customer for life. read more

Bruce's is awesome I trust no one else but him with my car he is very honest and does only the work that you need done!

After my husband died, I needed a mechanic to bring my vehicles to be serviced. I asked one of my husbands friends who is in the car business. He told me that Bruce is as honest as the day is long and he was absolutely correct in his description I have brought my vehicles to Bruce for the past 2.5 years and I am beyond pleased with the service. Bruce is very fair with the billing. I highly recommend Bruce's Auto Service. read more

We've been a Bruce's customer for over 20 years. Best auto repair shop in the area. The entire crew is top notch. Call now -he is often a week or more out for appointments! read more

very fair and reasonable. have to wait weeks for appointments. fair prices good work. however, horrible customer service. hardly ever answer the phone. never update you on the service. always some excuse. use to be very satisfied. now I feel like they could care less about my business very disappointed. been waiting a week for a simple alternator to be fixed. no return call or answering the phone is frustrating and unacceptable! Bruce doesn't seem to care anymore read more

Was lucky enough to find them not to long ago. I am so glad, I will not go anywhere else from now on. FANTASTIC PLACE!!!! Bruce and the mechanics there are top notch. Honest, very fair and easy to work with. I highly recommend Bruce's Auto for anyone in the area. read more

Straight shooter. Accurate diagnostics and price quotes. Reliable and on time. I'll be back here again. read more

Bruce's is the best repair shop ever, hands down, run by the most straightforward, decent person you will ever meet.

Good, honest repair shop. Bruce's does fine work and has an eye to whether you should spend or live with a rattle.

DON'T USE BRUCE'S AUTO So I go into this dump thinking telling them what I think is wrong with my truck that is making a loud sound. I say it's the transmission, because I've had this happen a LOT: Me: I think my transmission is dying. (Saying this multiple times to both him and mechanic (I have no experience as a mechanic... Other than predicting my car problems and then watch all mechanic's fail as fixing anything until it's become a money trap). Bruce: let's have a kid who looks like he just left high school diagnose it... 5 second later.. Bruce: No, it's some other stuff. Ooh and there's some other safety issues you should take care of.. Cost you no more than $600. Relief washes over me. I've found reliability thanks to yelp. No more asking people, do you know a reliable mechanic? Do you? How are they?-$600 later, then a phone call... Bruce: Ya your water pump went on it, bad luck want us to replace it?.. Hesitantly.. Dan: Ok.. We're up to $800-$900. But who cares?? It's not the transmission. This guy has a fleet of talented young kids out of school who love this stuff.. I get the vehicle back. I drive home.. Did it just makes that sound again?... Couldn't be.. I go to work. Again that noise? Did I-...Zzzzzzzz! Between switching gears. Son of a-! Take it back to the mechanic. Bruce: Ya it's your transmission. Really!?!? You mean I diagnosed my own problem and then you took me for like $900 worth of work??! The truck died 2 months later. Bruce you really set me back a year at least in my life. I'm struggling to recover from throwing out $1000 in the trash. I'm not rich like there people in your town. I'm not a norwellian or a hanoverite. I'm poor. You took my money and didn't do anything to make it better. You have solidified in my mind that mechanic's can't fix cars. If you need your oil changed.. Go to your local dumb bell to burn his hand on your hot oil. You need your car fixed? A. If you can afford it, throw it out. Buy a new car. B. If you can't afford it, throw yourself out, you can't afford life. read more

Had a great experience with an issue I was having a slight vibration . The guys took my concerns seriously and put much time and effort to get the bottom of it . I greatly appreciate how I was treated and issue resolved . Summer Street Auto and Bruce's tire are a great company to do business with . Thanks guys ! Jeff Benrimo read more

They are all so helpful! The side mirror on my car broke off and I needed to order a new part. They called the dealership for me to figure out which part was needed and then had me order it to save some money. I also had my breaks and new tires done here. Fair prices and great service! read more

I brought my car in for a while now from a close friend of Bruce. The crew does a great job They get right the first time. Honest is the key to a great mechanic. There are not many of them left. I recommend that if you have a problem with your vehicle go the Bruce's. Prices aren't bad. read more

Brought my car to Bruce for a jingling noise, an oil change and to check out why my car sounded louder. Got my car back in 24 hours for $78! Wheel bearing was replaced for free due to still being under warranty from a previous replacement through his shop! Honest, polite and a fair price. Bruce's still is the best around! :) read more

Excellent prompt and complete service! Will never go anywhere else! Bruce repaired what I asked to be fixed and did not overcharge. Super nice guy. read more

I trust no one else! Honestly I have taken my car to a million places and I literally will travel for Bruce's. It's tough to trust mechanics especially as a woman who has no clue. Highly recommend read more

Bruce is just the best. Trustworthy, affordable, does a great job. Everyone in the area knows he's the best in town. Simply phenomenal.

Efficient, honest, and reasonable. I've been going to Bruce's for years and wouldn't bring my car anywhere else.

My wife brought her car in for a repair that McGee Toyota in Hanover tried to charge her over $200 for. When she went to pick it up from Bruce's he told her that there was no problem other than a loose part causing a loud rattling noise and that she was "all set." She offered something for his time but he refused any of her money. If you're looking for an honest mechanic then this is the place. read more

Bruce is a guy you can trust.Great mechanics and repair cost are reasonable.

Originally took our car to BJs in Norwell because they could fix the car the soonest. They quoted us something ridiculous for brake pads and calipers (all we needed) so we had our car towed to Bruce's. We saved $1300 by bringing our car to Bruce's instead of what BJs quoted us at! read more

I've taken my cars to Bruce's Auto since '93 and have nothing but praise for this man and his repair business. As Bruce told me himself a few years ago, "trust is everything in my line of work... you won't last long without it. " Well, I can promise you this... Bruce is a business owner you can trust to get the work done right, get it done quick and get it done at a reasonable price. I've sent others to Bruce's Auto, and all have thanked me for the recommendation. If I could give this business six stars., I would. For now, five will have to do. read more

My co-worker recommend this place and I'm so happy that she did. Bruce was very attentive and very reasonable. I dropped it off in the morning and it was done by lunchtime. I just had the transmission flushed and had a new belt installed but still, had I brought it somewhere else it would've taken longer. I consider Bruce to be very honest. read more

Several years ago a friend told me to try Bruce's auto for mysterious vibration problem I had had with my Explorer. As soon as I explained the problem he told me what was wrong. Bruce was the fifth mechanic to look at the issue including two from the manufacturer's dealership. None of the previous mechanics could figure it out and a few suggested new tires as a shot in the dark. Bruce fixed the problem that day. Since then, I have experienced nothing but success at Bruce's. read more

Bruce was a blessing when I needed a lot of work on my car done. As a realtor my car is my life and how I make a living so when I called he was very accommodating on getting me in on my schedule. When it was clear that I would need four new tires Bruce suggested that I buy them online and have them shipped to his garage because I could get a better deal. All said and done my car needed a significant amount to get it back into shape but because Bruce was able to tell me exactly what fixes were important vs could wait the bill was not only manageable but very fair. I will be suggesting to anyone I sell a home to in Hanover that they visit Bruce's Auto when they need a mechanic. read more

Bruce's is the best!!! The staff are competent and really do a great job every time I bring my car there. Its such a breath of fresh air to have a great group of mechanics that can get the job done within reasonable time limits and with great pricing. They are my mechanics for life. read more

Bruce is honest and dependable. Very happy to find this shop soon after moving from northern CT 4 years ago. Been taking our cars to Bruce's ever since and have never been disappointed. read more

Yup, Bruce = Excellent. I found him here on Yelp, took a truck in to have him give it the once over before I purchased it, which he gave the go ahead on. It is a fantastic vehicle, and I continue to bring it to Bruce's for any major work that needs to be done on it, which thus far includes a timing belt and a handful of other things. read more

My family has been using Bruce's auto for years. I moved to Quincy a few months ago and still take my car there for oil changes, etc.

I've been taking cars to Bruce for over 20 years. He and his crew do honest, solid, cost-effective work; and sadly, that's not true of everyone in the business. For years, we've recommended Bruce to all of our friends and they have had the same experience. Over the years, he became more than a mechanic, we count him as a trusted friend. He has my highest recommendation. read more

Everything you'd want in a mechanic. If more places were like this you no one would worry when their car broke down.

Honest work. Priced a little higher than other shops I've been to, but you get what you pay for. I recommend these guys all the time. It doesn't get any better than these guys. read more

Just picked my truck up with a bill of $42...the Ford dealership had told me last week that the computer needed replacing and wanted over $900! These guys also fixed my wife's SUV for a fraction of the price quoted by the dealership. Very honest garage who have integrity. Thank you. read more

Bruce's Auto is just simply amazing! Bruce is the most honest, kind, and laid back guy and the work quality is incredible. He never turns you away and doesn't over charge. I have been bringing our cars there for a couple of years and have always had the same excellent service. I needed some belts replaced on my car recently and he took it in that morning and had it done in a couple of hours (with no appt made prior) and said that the belts I had in my car were the ones he used so he warranteed them and didn't charge me for the belts! Now that is complete honesty. Love, love, love them and he comes with the highest recommmendation from us. read more

Another 5 star review. Bruce is a pleasure to deal with - does the job until it is done right, reasonable price, no attitude.

I have been telling people about how great Bruce and his guys are for years. I have been taking my cars to Bruce's since he was under the old Ames at the Hanover Mall (he has since moved). He was hightly reccomended then by others and today I give him top marks in all areas. He is honest, reliable, courteous, friendly and, above all, extremely competent. He is known by other mechanics as "The Best Wrench on the South Shore" (I know because my transmission guy and body guy both said the same thing) with good reason. read more

Being a small business owner myself, we have a few trucks that sometimes limper in and Bruce's Auto has them back in action in no time! But now having two daughters with cars, it's so great to have someone you feel comfortable sending your young daughters to without feeling they will take advantage of them! What a great hidden GEM!!! read more

One of the few remaining honest businesses. Bruce always gives me a straight honest answer, even if the answer is that I can get it done cheaper elsewhere or there is a cheaper fix. Incredibly friendly. read more

Brought my car in for 100K-mile checkup. With other shops, I would always approach such service calls with trepidation, knowing that I could never walk away with a bill of less than $300. My tally after Bruce's checkup? $16 for tire rotation and a clean bill of health! Bruce is honest and performs high-quality work. read more

I have been going to Bruce for many years and I have not found a better person/ mechanic around. Everyone in my family has taken there vehicles to him and always the same result, a good job at a fair price. I met Bruce at a local coffee shop and while standing in line he would talk to his customers (and me) and always says sure thing, bring it down and we will take a look at it or offer a helping suggestion. read more