I left a five star review for WPC plumbing for the owner, unfortunately, the job was never…read morecompleted. Originally the problem was leaking water from the shower head. I called on a Sunday, Eric responded- that was good. Said he could be here on Monday- he came determined what the problem was. Went to a plumbing supply house, but closed for Labor Day. Ok, so Tuesday he goes back to plumbing supply and finds out he has to order the Valve Stems to be replaced. Ok. They came in Thursday- And are installed- hmmm-need new handles and new stem sleeve. Ok he gets. Everything is put in. Handles are difficult to turn. He does an adjustment. Leaves. Sometime later I use the shower but wait- those new handles are still very difficult to turn on, especially the cold water one. I send text to Eric to please come over to readjust the tension on the two new handles. Well after many texts, no response, than response saying I will be there, but no show. Various days and times selected, never showed up. Has plenty of reasons why not. Answers text in untimely manner. The readjustment process is probably not more than a fifteen minute process. Said he would be here on the 19th, a Thursday. Never showed up. No text as to why. I texted him the next day. No response. I texted him the morning of the 21st, no response. Not waiting anymore. I called a different plumber to get the job done. Sent new text to Eric not to come over. No need to respond. I believe that he may know how to fix a problem but his business model needs to be greatly improved. And that's why the ONE Star Rating now!

I was referred to WPC Plumbing by a service but it was a great choice. I had a simpler plumbing…read moreproject but he arrived when he said he would and did the job expediently, correctly and cleanly. I would highly recommend him! DE Cooke