My blower motor went out on my ac unit in the attic. I called an HVAC company that (which Shall…read moreremain nameless) charged me 98$ to come out and inspect my system. They proceeded to tell me that the part was extremely hard to find and that it would have to wait till Monday (2 days after the inspection). They stated that it was such a hard part to find that they had to order it directly from the manufacturer. The cost was going to be 500$ plus the installation charge......over 600$. Meanwhile, my girlfriend recommended that I call Les. He came within 24hrs and was able to find this magical part at a company right in North Augusta. We picked up the parts he needed, and within 2 hours my ac was working all for 300$ (parts and labor). He was fair, professional and reasonable. He was informative and taught me how to better maintain my system! I highly recommend his services!!!

Sometime back I had issues with my Carrier thermostat, they charged me to come out and then wanted…read moreto charge me to replace a in warranty item. Being a business owner, I made a call to my friend that works for Carrier in Syracuse, New York. He told me they had a bad update to give it a week or two and it will be fixed. Sure enough the update came through and it fixed the problem. Not sure how a Carrier dealer would not know that and try to charge me for this. I recommend steering clear if you need a professional to repair your system.

We had a wonderful experience with Creighton Laircey. They installed a large HVAC system in our…read morehome. They were detail orientated, fair in pricing prompt and professional. The onsite manager, Lewis, was fantastic and extremely knowledgeable. His crew included Titus and Joseph were fantastic as well. They also installed a large 2 unit HVAC in our previous home in 2014. We were extremely pleased as well. They are extremely thorough - insuring the duct work is adequate for the home, units are installed correctly and take the time to make sure the homeowner is informed as the project goes along. Mr. Blackwell was out each day to monitor progress and at the completion of the installation to make sure everything was in order. We also have used Creighton Laircey to service our HAVAC systems since 2014.

Allweather After a company that had been servicing our heat…read morepump for years told us that we had a crack in our heat exchanger and shut off our heat saying they "had to by law" and giving us an estimate to replace our, admittedly, old system that started at roughly 10k for the "budget" option to 15k for the "best" option my son called All Weather to come check out the system. My son works for Georgia Power and All Weather is a company they recommend, so he felt like they would be a great second opinion. They sent a technician right away! Zac was here within the half hour and got right to work. Pretty soon he came back to tell us he didn't see any crack at all and everything was working fine. He even took our carbon monoxide filter out to the unit to see if it was leaking carbon monoxide. Nothing. He said that it would be fine to turn our heat back on. That was welcome news since our house was 58 degrees at that point. I didn't mind that much but my 82 year old mom was struggling. Zac couldn't have been nicer and more personable. We ask him to send a bill and he said there was no charge. I won't even get into the ethics that some companies seem to be devoid of when dealing with senior citizens (had a similar experience with a roofing company) but it is nice to know honest companies still exist. So now we don't have to spend ten grand two weeks before Christmas and we have a new company to service, and eventually replace, our heating and air unit. I can highly recommend All Weather, and Zac!

Great Customer Service... Great Prices...Great Combination !!! Great locally owned, family owned…read moreand family operated HVAC company - Best AC/Heating company in Augusta GA !!!

Quickly answered my call and sent a technician who fixed my ac. Happy to recommend them.read more

I'll caveat this review by noting that I've used B&E for both my home and business for the past…read more2.5yrs and while their customer service can be lacking depending on the technician you speak with, their service has always been timely. However, we recently had an incident concerning a B&E employee who brought along an unauthorized person, which led to some of my power tools going missing. The employee brought this fellow along on a service call to my business. To be clear, this fellow was NOT an employee of B&E. I have several cameras in my business and video footage shows the individual tampering with one of my cameras and taking advantage of the time he had alone in my storage area while the employee took care of collecting payment for services. It is possible that the employee himself had no idea this was occurring, however, he brought this individual along and with that, comes a level of responsibility for this whole debacle. The problem was quickly resolved by the owner, Michael Morgensen, who took full responsibility for the actions of his employee and the fellow who was unauthorized to be there. There was no need for litigation, but as a lesson I'd like to pass on to you: please be sure to ask your service techs to show credentials or provide proof that all persons are authorized to be there and always monitor them to the best of your abilities.

I've had Doc Savage service our AC/Furnace before a few years back and this experience was the…read moresame. Very professional, very courteous and never a push to upsell while still rightly recommending a service agreement to help save money in the future. You really can't go wrong with these guys and their training is obviously second to none. I'd recommend Doc Savage for any HVAC work, large or small. Don't take chances with your hard earned dollars! Use the best!

"It is under warranty, but my manager still insisted I charge you something." - Doc Savage…read moreTechnician Had Doc Savage replace my AC unit a short while ago, which included replacing my thermostat with a Doc Savage-branded unit. Recently the thermostat started turning off automatically, most likely due to low batteries. Due to the way that they installed it, I was unable to get the battery compartment open and was forced to call them to come out and service it. It cost $99 dollars for them to come out, which is annoying but typical, and I was assured on the phone that should be my only expense since all of my equipment is still under warranty. The technician came by this morning, and after examining the equipment he said he thought it was a low battery issue. He then told me that he could see that when they installed the thermostat, they also installed a power line that would eliminate the need to deal with batteries at all, they just never hooked it up (and remember, this is all Doc Savage purchased and installed equipment - the "they" is Doc Savage). NOBODY even told me that was an option when they installed it, or asked me what I would prefer. The technician finished his work and told me it would be $99 for the visit, which I knew, and then $74 for actually fixing the issue. I told him that his office told me over the phone yesterday that all my equipment is still under warranty, to which he replied that he would need to call in and check. He went outside and placed his call, and returned with the line that I opened this review with: "It is under warranty, but my manager still insisted I charge you something." WHAT. THE. F***. He said in an attempt to "meet me halfway", they would bring the extra charge down from $74 to $9. I don't like to take out my frustrations with a company on their rank and file, so I just bit the bullet and paid the extra $9 (for a total of $108), and I hope Doc Savage enjoys it, because it is the last money they will EVER see from me. This entire experience should and could have been avoided in the first place if they had installed the unit properly, and/or asked my preference as to whether I wanted battery or hardwired power, and then to essentially steal from me by admitting that they shouldn't be charging me at all, but the manager insisted??! Yeah I'm done with this company, and I strongly advise anyone reading this to avoid them as well. The technicians are nice, personable people, but there's something deeply wrong with the management.

Our A/C unit stopped working 2 weeks ago. We originally contacted Westside , the original installer…read moreof our AC unit. They charged us $99 for the service call and another another $225 to search for a leak , 5 minutes later they told us our evaporator coil was leaking . They charged us $525 (after also adding 2 lbs of coolant). They later told us good news the coil was covered under warranty but it would cost $1400 in labor to install. We immediately called ACS another AC company. They ended up charging us only $615 for the repair. I would definitely not recommend Westside again. Do yourself a favor and find somebody else or better yet contact ACS.

yes . I think their service is going downhill and very expensive . I had bad service with them and…read moreback office not helpful

I was experiencing issues with my 24 year old AC unit and kept getting denied by Select Home…read moreWarranty. Home warranties are such a scam. They would do anything so they wont have to pay for any major repairs or replace them. Both of my neighbors use Riverside Heating and Air Conditioning so I decided to call them. Matt came out to my home and identified the problem. I needed a new coil but they no longer had the part for my AC unit. I purchased a new HVAC system and had it installed 72 hours later by Joe, John and Gavin. They were all professional, friendly, knowledgeable, and very thorough with their work. I will be signing up for their maintenance service plan in six months. Canceled my home warranty and decided not to pay anymore premiums and just put it in my savings account for future home repairs and replacement costs.

I called them in the afternoon. I had to wait a day and a half for a man to come. He came to…read morediagnose the problem. He said it was electrical and he couldn't diagnose any further than that. He showed up for the appointment time 2 1/2 hours late when he left I had was no further along at getting my air fixed and it cost $100.

Great Service . Great Quality Guaranteed!!…read moreOver 32 years of HVAC experience in the CSRA. Locally owned and licensed.