This place would get 0 stars if this was an option. I paid extra for a suite. The suite had no lights. None. Nada. Pitch black. There was however one broken lamp and a non-functioning tv. Spoke to the front desk and was told they didn't have any lamps and Maintenance would fix it tomorrow, however that does me no good tonight. Guess I'll just sit in the dark and think about the lousy customer service. Attached is a lovely photo of the suite. read more

Aloft by Marriott Columbia Harbison - Suite. Bring a candle if staying in Room 202. - Hotels Near Me - Columbia, South Carolina

Great location. Can be busy at times due to traffic. My only issue is that a dog on our floor was barking literally the whole night! You can practically hear through the walls of conversation is next room . Beds are super comfy and tv is a great size as well . Love the lobby and pool table area . Would probably return in future. read more

Aloft by Marriott Columbia Harbison - Sitting area - Hotels Near Me - Columbia, South Carolina

So glad I'm here since my check in the staff kudos to Josey check in and Cortney bartender!

I am a Marriott elite Goldmember and I will tell you this is the worst hotel that I have ever stayed in! This hotel needs to be shut down. No one should stay here. It is filthy, there are bugs and the Mattresses are stained with bodily fluids when brought to their attention, no one did anything, stay away! read more

If I can select a below zero I will.. it was my first time staying at an aloft and it was thr worst.. First when I arrived on a Saturday for the 1st USC game I checked in and immediately was asked for my credit card and had to ask what am I being changed for because my hotel was already paid in full well she said for incidentals well I was charged twice and when I called them on it they gave me the run around it took me so many calls which the managers Angie and Kendell are the worst they never come to the phone and never return your calls. If that wasn't bad I had to change my room because it was infested with ants this was the worst hotel, worst customer service if you need a hotel stay clear of this one... terrible..not all Aloft might not be bad but this experience has turned me away will never stay at an aloft again.. read more

This hotel only gets a 2 star score because the room was OK at best. Shades were dirty and torn but OK...not good, just OK. The rest of the property needs a good scrubbing. I stayed on the 3rd floor. The tile floor outside of the elevators was filthy and my shoes were sticking...nasty! There were Swiffer mops with wash cloths laying around. Aloft...a bucket with hot water, bleach and Pinesol with an actual mop. There were dirty wash cloths laying around too; elevator lobby and gym. I went to workout and there were no clean towels. I went to the lobby to ask for one. The clerk was babysitting an infant and asked another employee...who was on the guests computers surfing the net to get a towel. Trash laying around also. When you get outside there's riff-raff constantly wondering around the parking lot. This hotel is not in the greatest area! I earn and use my Bonvoy rewards points semi-regularly. This was my first and last time at an Aloft!! read more

Aloft by Marriott Columbia Harbison - Dirty towels laying around. - Hotels Near Me - Columbia, South Carolina

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Room was pretty clean, but there were people opening and shutting doors all night all up and down the hall. Breakfast is not included. Staff were pretty friendly. read more

This hotel does not live up to what I consider the Aloft standards! Not even close! After traveling all day of course all I want is to get to my room and rest. It took 4 trys get into a room. First try the room's key card reader did not work. So I return to the lobby from the 4th floor. They attendant assigns me the room next door. Second try card does not work. Back to the lobby. Attendant reprograms the keys and returns with me to the room. Still no entry. Back to the lobby. Assigned a room on the first floor. Was finally able to get into this room. First floor room smelled horrible! Sticky floors. Not super clean. In need of repairs. Shower doors would not stay closed untill I shoved a rag in between them. Found out the nasty smell of this room is caused by some sort of water leak from the AC unit or the window. Got soaked socks when I learned about this one! Other things to note: Parking lot is not easy to navigate. Big trucks all around. Had to go to the third floor for ice. Dogs are allowed, which means barking in the middle of the night. This hotel offers extended stay. While the nightly price seemed ideal, you realize why they don't charge the usual Aloft rate. I would gladly pay 50% more to not have to face all these issues. I would not recommend this place to business travelers. It is not worth the savings. If I am ever in the area in the future, I would absolutely NOT stay here! read more

One of the main events that drew me to this hotel was the convenience of the electric vehicle chargers available as well as the location which is close to a shopping mall. The hotel has friendly staff but from what I concluded during my first night here, they are obviously not very well distributed. While only seeing 1 maintenance employee, the room was absolutely disappointing. Starting off entering the lobby, there OK service from the employee servicing the check in. We went straight to the room after not being offered an upgrade to see what the room would be like. The concierge let us know that the entire hotel was booked due to two sports teams staying at the hotel. Knowing this information, we could not even change rooms. Getting off of the elevator, we noticed a disgusting smell. Given we were in a room at the end of the hall, we had to smell this every time we got in and out of the room. Also found many unpleasant things upon the first view of the room and more as we went on. First thing I noticed, no microwave in the room. When we asked the concierge about having one put in the room, the excuse was that they do not have any microwaves that are spare (keep in mind, this hotel offers "suite" sized rooms which include both a mini fridge and a microwave therefore given the circumstances, if one of those two appliances were to not work upon your arrival, you will be out of a microwave). After looking at the room, we noticed the carpet was extremely dirty (especially next to the garbage can that was next to the desk, it looked like puke). Next we noticed the coffee maker pan was dirty as well as having hair left over from the previous guests. After seeing this, we noticed cleanliness is not this hotel's priority so I proceeded to clean the room myself as best as I could. Frankly, I feel like i should be reimbursed for not only the hotel, but my bottle of Microban and Lysol wipes as well, not counting the 45 minutes I spent cleaning the room. Also, there was a cigarette burn on our sheets as well as no soap in the shower. White dust from prior installation was also left under the TV. Bathroom door was also missing a lot of paint from poor maintenance. Desk chair has left over gum on the back-rest. I understand the hotel needs to cut costs given the pricing but cleanliness should be a priority. They have no issue posting a sign in the bathroom saying to "wash your hands to avoid the spread of COVID" but they can't budget enough to avoid the spread of other harmful germs by staffing enough cleaning and maintenance employees. Tip for EV Charger seeking people: Based off our previous stay at a Marriot location, an employee mentioned they allow for NON E.V. charging property guests to charge at other locations with free back and forth transport service (depending on the Marriot location that offers this shuttle service) P.S. dont plan on exercising your second amendment right, the safe doesnt even work. read more

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Worst Hotel I have stayed at ever. The rooms were dirty and disgusting, the floors had this residue on them that left my feet feeling sticky. The sheets were stained, the towels has burn marks on them. They only gave us 1 towel for 4 people and a half a roll of toilet paper for what was supposed to be an 8 day stay. The entire hotel smelled of old feet and urine and it was even worse when it rained (which was daily). The bar staff was rude. There was constantly glass in the hallways, which I picked up multiple times to bring to the front. The shower had mold growing on it in almost every area of the door crevices and corners. The bathroom floor was disgusting. Coming into the parking lot there is a crater sized pothole that would take out a smaller car (luckily we had an SUV) and there was a semi parked there every day and night to block the view of oncoming traffic. The ONLY positives was the front desk staff was friendly, and the TV they had was updated so you can login to Netflix and such instead of dealing with basic cable. I took a chance on this hotel during our move because I've stayed at ALoft before in 2 other states and they were amazing for the price plus dog friendly! Big mistake here, we had to check out early, only to find our car was infested with ants after parking in their parking lot which caused us to have to drive to the nearest car wash to vacuum out our car (having to fully unpack it) and my 2 year old got at least 15 bites on her from those ants. read more

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Very nice hotel Clean very good location with great facilities The lobby is very beautiful and great pool read more

SUPER PET FRIENDLY!!! I called this morning to inquire if they were a pet friendly property. The young lady on the phone was so absolutely sweet and her upbeat attitude sold me on the reservation. The hotel is newish and modern. They were very welcoming upon check in and we're super sweet to my two dogs. They have a snack area with lots of choices including healthy, organic foods. There is a full bar and the bartender was very friendly and provided great service. The room was clean, modern and very comfy. My pups are enjoying their stay. :) There is plenty of dining within walking distance of the hotel. This is my first stay at an Aloft property but certainly won't be my last. Highly recommend. read more

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This hotel could ruin the whole concept of "Aloft hotels". A true ground up Aloft is nice. This is a low budget make over of a run down hotel (la Quinta level). They merely put up a few "Aloft" stickers in the elevators, a sign out front and bigger tv in room. Do not pay anymore than a La Quinta for this hotel. The common areas are ill-kept and dirty. The shower is not poor quality, it is dysfunctional. I mentioned this on first day and nothing was done, no fix, no call etc. We had 2 rooms and the shower in the other room was 0.5 on a 0 to 5 scale, so this is not a rare thing. To the CMO of Aloft, wake up and visit the places that display the name or continue to torpedo your brand read more

I stayed at this hotel on a extended stay for a business trip. They offer cleaning once a week which is fine because I typically don't like the cleaning people coming in and out of my room. They offered us breakfast each day which wasn't anything to write home about, but a very nice gesture. One of the elevators broke down which made getting to the 4th floor cumbersome since there were so many of us staying there at one time. Sometimes I had to wait for the water to warm up as well. One of my pet peeves is having hair in the shower and there were a couple of long hairs which were not mine in there. I could also hear very clear in the room below me like you could literally hear conversation through vent which was very very annoying. At first I gave them 3 stars but I just got ice and it was black slime in it, and I noticed black specs in my ice bucket last night after getting Ice (I love my water and drinks ice cold). Its clear that they have neglected cleaning and maintenance of the ice machines!! YUCK!!!! Other than that, housekeeping did a great job cleaning the room and front desk was very friendly. This hotel is in a great location convenient access to the highway and close to lots of dining and shopping. As a result beware of traffic congestion on the weekend. They just have to tighten up and pay attention to detail!!!!! read more

Dirty hotel. There were crumbs all over my room's floor, gunk on the fridge handle, the phone was greasy and sticky, and the room itself stank. Service wasn't great either the ladies weren't friendly. One of the front desk attendants was out by the pool with a drink while there was a line forming at the front desk. read more

Zero stars!!! Had a few issues with our short stay (less then an hour) arrived in March and during a pandemic we always clean our rooms before we get settled and this room needed a major cleaning. Once I got to the bathroom the toilet seat was broken and we called for someone to replace. Guy came up and said it was broken and couldn't be fixed till the morning. UM no. I cannot stand up to pee so can you move us? Said the hotel is full. We said well can we get transferred to a 'sister' hotel. No. And then they wanted to charge us $40 because we were in our room for 'awhile' LOL cleaning it and waiting for get switched but okay. I called Tammy the GM (wow!!) and she was so rude. Still wouldn't give us our $40 so we took it up with corporate. Got our $40 and a free night thanks to tammys lack of help. Switched to the hotel across the street and it was awesome! Would NOT recommend aloft unless you want to be very disappointed. Gross read more

This hotel is terrible. The staff is worse. If there was away to give 0 stars I would do it. The hotel is dirty, staff is incompetent and I would tell anyone looking at this review to run and run far away from this property. I stay at marriott properties every week and I would suggest Marriott spin off this particular property to save their reputation and their brand Absolutely horrendous read more

Unfortunately, this hotel experience was one of the worst I have ever had. It all started with the appearance of the lobby floors/hallways, that look as if they have never been cleaned. Everything you look at (including walls, mirrors, elevators, etc.) is extremely dirty. Once I made it to my room, there were crumbs and dirt all over the carpets, and a bed that looks as if the sheets were never taken off from the last person there. The room felt so dirty and ended up leaving the hotel immediately. I know the hotel business is suffering right now, but cleanliness is very important during a global pandemic. Everyone, please stay far away from this location for the safety of your family. read more

This hotel was fine and comfortable. Seemed like one of the nicer ones in the area but was pretty disappointed. The employees wore their masks incorrectly, and customers were not required to wear masks despite what their website and email said. The entire building smells like weed. The clientele is just very different than most Marriotts. All very sketchy people. We saw someone in the back shooting up heroin and someone passed out right next to him. The staff weren't very helpful when we needed something either. We will definitely not be coming back. read more

Only stayed one night but walked into karaoke night in the lobby. Really packed and really loud. Had trouble with our key at first but got that situated also had limited parking . Not impressed with the cleanliness of the hotel. Needed a good vacuuming all over. The room was fine except it was very loud. Every door on our hall that's closed, slammed so you could hear it and the voices I. The hallway we very loud. Thin walls! No blankets on the bed, just sheets and the pillows were cheap and floppy. I wouldn't come back. Low end for the Marriott name. read more

Clean hotel with large TV. Extremely friendly staff. We were missing a do not disturb sign, and asked the cleaning staff. She gave us the missing tag, but not before cleaning with disinfectant! Will visit again!! read more

There was so much noise! Outside, inside and from the adjacent rooms. The front desk overnight lady argued with me that the noise wasn't that bad....and that was fun. The bartender served well past the hours of operation, creating an unwelcome amount of commotion for those of us seeking quiet. This location has a weird loft style setup that allows noise from the lobby to be heard on the second floor. This is not the quality expected from the brand or for the price. If it wasn't 1 am we would've tried to leave and stay somewhere else. read more

Very shady people around the hotel. We couldn't figure out if these people are employees or not. I walked out with my kids to the pool and what appeared to look like homeless people smoking weed were all lounged out and loud. When we walked up to check-in there were three older women sitting by the front door blaring loud rap music. Not sure if they were on their break but it was so weird to sit right there at the front. I noticed one of the ladies grabbed a taco out of their taco stand with her hands and I said nope we are going out to eat. It looks nice online but it's deceiving. read more

Only this pictures make this place looks like this place will be nice. Once you get here and into your room, we had hair in the shower, the floors felt greasy, the walls are not insulated, the beds made my back hurt, they over power you with air fresher in your rooms, the shower's water pressure was low. The best part of this hotel was leaving the next day. read more

I typically only leave reviews for exceptional products, places or services. Aloft Harbison is exceptionally dirty and a far cry from the standard of cleanliness I've experienced at other Aloft hotels. To start, the parking lot was riddled with large pot holes. Trash and filthy carpet in the elevators. Floors in common areas smelled and were so dirty our shoes stuck to them. When mopped, the entire lobby stank so badly I have to leave. The mop water was dark brown and filthy. Mop threads tangled with hair from a previous guest were stuck to the bathroom floor. I mentioned all this to the three managers in the lobby who blamed the filth on not having enough employees, but I never saw any of them help cleaning up. read more

In 45 yrs this has go to be the by far worst hotel experience ever. As soon as you walk in the lobby it smells like piss. After you check in the hallways look horribly dark and creepy like something from a Halloween film. We cautiously waited to be mugged walking to our room. Once arriving to our room it appears super dark with no overhead lighting (only lamps)- I would assume ambiance keeps you from seeing the drywall cracks, and crap stains on the wall. I hope all the claw marks on the inside of the bathroom wall was from a dog and not some creepy shit holding someone locked up and bound. You better set your alarm on your phone because there isn't a clock on the room- and that's just the 1st night. On the 2nd night we dang near had to fight our way to the front entrance past all the people hanging out smoking weed with the old guy running the check in desk. Once in we had to pass what looked like either the electric slide or Showtime at the Apollo while trying to make our way to the elevator. Then we push the elevator button and a guy jumps out and says he's been stuck in it for a while. So we make our way to the staircase hoping we didn't have to fight our way to our room. Then on the way out the following morning to leave- all of last nights food was left out to grossly smell up the lobby again. You need to hand out pepper spray with your hotel guests. I hope everyone of you lose your job....Marriott my ass!!! read more

Hotel was dirty and smelled like smoke. Would not recommend. The night teller was not friendly , he put us in a room that we didn't book online and nothing worked. My husband had to call and make it an issue for our rooms to be switched. read more

My husband and I stayed at this beautiful hotel on the way back from FL. Very modern vibe, great little lobby bar with a fireplace, pool table and games. Keyana at the front desk was very personable and welcoming. We had our dog and they had water bowls in the lobby. The rooms were so nice and the beds and pillows were comfortable. Bathroom included a large tile and glass shower and the toilet lights up a neon blue at night!!!! We sat at the bar and were treated great by Lindsey and she was so nice to talk with. We didn't have time to explore the area but there were a lot of stores, restaurants and a mall in the immediate vicinity. Would definitely recommend this hotel! read more