On our way to Panama City beach, we stayed here for a couple of days to do Savannah. The hotel is…read morepretty nice and the rooms were also good. BUT, the main reason for staying was so the kids could express themselves in the pool after being in a car for about 10 hours. That didn't work and almost made us leave and find another hotel, since the manager at the hotel didn't know when the pool would be fixed. One of the bartenders perhaps didn't have the best of her days, on the snacking time which is between 5.30 to 7.00. So we ignored and went downtown instead. Otherwise this is a good location to stay when going to the panhandle.

I'd say this is an average Embassy Suites -- good but not great. It's clean and well-maintained…read more Access is easy from I-95, even if you're not going to the airport. It's the only hotel I've ever stayed at that has a pre-printed card in the room that rates the wait time for cook-to-order breakfasts as green, yellow and red. I think red is a half hour or more wait. In our case, we went in a yellow time period and had zero wait. Overall the breakfast was pretty ordinary, nothing special for an Embassy Suites.

Amazing stay! This hotel was beautiful, extremely clean, reasonably priced, and very…read moremilitary-friendly. The complimentary breakfast had a great variety of food, and the dinner was delicious. They also offered popcorn and drinks, which was a nice bonus. The pool and hot tub were clean, and every staff member I encountered was extremely nice. My only small issue was with breakfast. Being military, sometimes I have to report to work around 4-5 AM and need to grab breakfast to eat on the way. When I asked one employee for a to-go container, her response came across a little snobby NO. Thankfully, another gentleman overheard and kindly provided me with containers. I really appreciated him and wish I had gotten his name! Other than that one interaction, I had everything I needed and truly enjoyed my stay. I would absolutely stay at Drury Inn again anytime!

We had a great stay at the Drury in Pooler, GA. The hotel was clean, and the staff were excellent,…read morefriendly, helpful, and welcoming throughout our visit. A big bonus was the morning breakfast and evening happy hour with complimentary drinks, including a free cocktail, which was a really nice touch after a day out. Our room was clean, spacious, and comfortable. The walk-in shower was large and well designed, and the beds were very comfortable, making it easy to relax and sleep well. The gym was also perfect for what we needed, just enough equipment to get a solid workout in each day. The location was convenient, close enough to downtown Savannah while still being quiet and easy to access. Overall, we highly recommend staying here, and it's a great option for anyone traveling with dogs since they are pet friendly.

Great hotel, very friendly staff, very clean , great breakfast in the mornings…read more Outdoor pool.

My husband and I stayed at this hotel many times on our snowbird travel to and from Florida. Every…read more5 star review is true....we loved this place....until..... We booked a non refundable room for the date we planned on stopping as we usually do (April 25) Our daughter went into pre term labor and we had to fly home three days before our anticipated stay. It was an emergency After many phone calls with Hilton honors and the Savannah hotel, the manager refused our request to simply postpone our stay or credit us for a date in the near future when we certainly would have stayed there. We will never ever stay in this hotel again.

Pleased with our stay at the Glo - Best Western in Pooler. The inside looked like a fairly new or…read morerecently renovated hotel - clean with stylish and modern decor. The location was great - tucked away down a quiet street but close to a lot of things and places. (Quick drive to shopping/dining in area, easy drive to the airport, close to downtown Savannah, Hilton Head, etc.) Parking was included with the stay and entrance/exit on backside by elevators was very convenient. The lobby was large and open - had the check in desk, computer station, restrooms, lots of seating, and the breakfast area. The hotel had complimentary breakfast which was ok - what you would expect; nothing fancy or great, but decent and had variety. All of the staff we interacted with were very friendly and helpful, especially John, who helped get us checked in quickly and without a hitch. Once you check in, you get a text to access your reservation and hotel details, including property info and customer service - you can text or email. I used the SMS to ask about the location of the ice machines and got a response right away. (Answer is every other floor, 2&4). Our room was as expected and pictured and was quite spacious. It came with a mini fridge, microwave, safe, and iron/board. Decent storage space between closet and various drawers built into the furniture. The bathroom was clean with decent counter/storage space. Shower was a walk in (no tub). They had bottles of shampoo and conditioner on wall. Provided a bar of soap, lotion, makeup wipe, and hair dryer. Two comments re: bathroom/shower - they should include an additional soap bar or body wash and should add some kind of shelving in the shower for personal toiletries. Water got hot and lasted, could have had better pressure but not bad by any means. Bed was comfortable and bath towels were a decent size - ie could be used by adults lol. I do wish they had a pool or hot tub, but not a big deal just a nice to have... I would recommend this Glo and stay here again!

I was so impressed by the lil hotel! I have been to a few Best Westerns in my time and this was by…read morefar the nicest! Great location near Savannah Airport for ease our last night in time. Plenty of surrounding restaurants. Lovely, warm Custumer service both when we booked using the Best Western main Custumer Service line and upon arrival at the hotel. We were checked in by Christina who was funny and charming. The lobby and rooms are adorable, modern-looking yet retro. Breakfast was fresh, tasty, and had lots of options including healthy. My only suggestion would be adding more fruit options. Especially appreciated the collaboration with lyft to get is to the airport without added charge. An awesome stay all-round.

Working in Savannah, this was my home for a bit. Close to the city and really close to the airport…read more I'd love to stay on the water next time but this is probably where I'll end up again - and here's why: Already mentioned proximity to the city and airport. Free parking. Friendly and helpful staff. Breakfast included. Room was clean, comfortable and spacious. Room was quiet - didn't hear the freeway noise nor doors closing. Bathroom was well equipped. Water pressure was decent and the temperature was nice and hot. As a Bonvoy member, free WIFI. Almost forgot to include that. I stayed at a different spot on a different trip and was charged - figured I'd mention this. Don't know the layouts of the other rooms but I chose a room with two queen size beds. Room was so spacious I didn't even touch the second bed. There's a small pool - didn't try it. I was there to work.

Fam and I were driving down the NE Corridor, a 1100+ mile trek. Near Savannah we were tired and for…read moresafety's sake debated stopping overnight. I used Hotels.com and being a loyal Marriott member, selected Fairfield by Marriott and made a reservation. Literally (and I mean literally) a minute later I realized that because it was after 1am the reservation was made for *that* evening (ie more than 12 hours later) not for a quick 5-6 hour stopover. I tried to change the reservation but it cancelled instead despite already charging me the full $190. Even worse, when we walked into the hotel to try and fix the situation on the spot, we were told the hotel was completely sold out. I contacted Hotels.com, they were fantastic and responsive but let me know getting a refund would could only be approved directly by the manager of the property. They reached out on my behalf and apparently this property owner couldn't have cared less and refused to refund even a portion of the amount. A costly 2-minute mistake on my part and easy money for no effort on the part of the property owner here. We were so aggravated that we decided to go ahead and drive through. I doubt the owner will ever see this review or if they do, will likely not care, but greediness and a lack of empathy has a way of circling back. There are a lot of other hotels in the area - choose another one rather than this one.

Made a reservation weeks in advance to walk in around 10pm for check in and be told they had no…read moreroom available. The employee made it very clear he did not care: "I'm only part time, two days a week, so not my problem. I don't care if you're upset, and I'd just ignore you if you were. I have one room that says dirty in the system, but it looks clean to me... you can have that one or cancel your reservation; your choice." These were just a few horrific comments said to me, with my infant child at my side Another guest fortunately heard what was happening and came to my side, but then I found myself in tears with realizing the absolute rudeness and inhumane behavior of the Marriott employee, and felt disgusted when placed in a dirty room. I made a reservation and they hiccuped and didn't have one available- told me other rooms were available, but additional fees would be necessary. I have left messages with the general manager, so we'll see what happens. Embassy by Hilton saved the night fortunately- DO NOT BOOK HERE!

The most odd check in process. Had to stand wait for long time while the other employee at the…read morecheck-in did paperwork to wait for her colleague to get off her cell phone

Great service, very clean, and one of the best breakfast at a Homewood suites. They kept the food…read morehot, and the stations clean. Our room was perfect.

First time staying here and will be back. The rooms were spacious and clean (they're always…read morecleaning), the staff were friendly, and the breakfast spread was not boring!!! Breakfast carnitas taco were delicious!!!

We always stay at Holiday Inn Express Savannah - Port Wentworth when visiting our family in the…read moreSavannah area, and we've consistently had great experiences here. The staff is always incredibly friendly and welcoming--from the front desk to the breakfast team and housekeeping. The level of service truly stands out and makes you feel well taken care of every time. The rooms are clean, spacious, and comfortable, which is exactly what we look for after a day of travel or visiting family. Even though the hotel is located in Port Wentworth, downtown Savannah is less than a 10-minute drive, making it a very convenient and worthwhile option. Another plus is that there are several restaurants within walking distance, as well as a Food Lion nearby, which is always convenient. Overall, this is a great hotel with consistently excellent service and a reliable, comfortable stay. We've had nothing but positive experiences and would absolutely recommend it.

Multiple bugs in our room -- one crawled on me in bed. We left in the middle of the night…read more This was one of the worst hotel experiences I've had. Shortly after checking in, we discovered multiple bugs in our room. The final straw was waking up to a bug crawling on me while I was in bed. At that point, there was no chance I was putting my family back to sleep in that hotel. We documented the bugs with photographs and reported the problem to the hotel that night. The hotel offered to move us to another room, but after finding multiple bugs and having one actually crawl on me in bed, we had completely lost confidence in the cleanliness and pest control of the property. Moving our family and belongings to another room in the same building was not an acceptable solution to us. We left after approximately two hours rather than spend the night. What made an already awful experience worse was what happened afterward. We requested a refund, and the hotel refused. We then contacted Hotels.com, which also refused because the property had offered us another room and the hotel's policy was not to issue a refund. So, to summarize: we paid for a night's accommodation, encountered multiple bugs, had one crawl on me while I was sleeping, documented and reported the problem, left after about two hours--and still weren't refunded. I understand that problems can occasionally happen at any hotel. What separates a good hotel from a bad experience is how management responds when something goes seriously wrong. In our case, I found the response completely unacceptable. I have photographs and documentation of the insects and our report to the hotel. Based on our experience, I would never stay at this property again and would strongly encourage anyone considering it to read the negative reviews carefully before booking.

I have stayed at this hotel several times in the past and have always had a good experience, which…read moremakes this visit even more disappointing. When we checked into our room, there was pink mold in the bathtub. I contacted the front desk expecting either a room change or for housekeeping to come clean it. Instead, we were handed bleach and expected to clean it ourselves. My husband ended up scrubbing the tub, but the strong smell of the Ecolab Lemon Lift cleaner caused my chest to start hurting, and I was left feeling very uncomfortable. To make matters worse, when I tried calling the front desk several times, the calls were answered by kitchen staff member Adisa, who repeatedly told me I had the wrong number. Later, someone named Izzy from maintenance/garbage disposal answered and said the same thing. When I went downstairs, they didn't realize I was the person who had been calling, and they were laughing and making fun of the situation. That level of unprofessionalism was shocking and completely unacceptable. The only positive part of my experience was the front desk associate. She was clearly overwhelmed but remained kind, respectful, and genuinely tried to help despite the circumstances. I am extremely disappointed by how this situation was handled. No guest should be expected to clean mold in their own hotel room, and no one should be mocked after asking for assistance. I hope management takes this review seriously, addresses the cleanliness issues, and provides additional customer service training to the staff. Unfortunately, this was the worst experience I've had here, and I hope no other guest has to go through the same thing.

Perfect "decompression chamber" on my way home from a work trip. The facility was impressively…read moreclean and had that newer feel. You could tell that the management takes pride in their presentation. I was relieved to see the onsite amenities. Having solid food options and a bar right there so I didn't have to go on a mission for food was perfect. A shout out to "Z" , who was efficient with the check in process during a surge of guests, but who also took the time to engage in friendly conversation. The location is perfect as it's very close to the airport. Scheduling the free shuttle was a snap. No stress, no hassle. And, of course, the DoubleTree cookie

We stayed here after flying into Savannah. Rooms were clean,…read morethere was an airport shuttle, and it met our needs. After flying all day, we crashed hard and were well rested the next morning.

I stay at a lot of HI Express and this was a good one. Christa the person working the breakfast…read moremade our stay 5 star with her personality. Went out of her way to keep the place clean and food out. Good job!