I don't leave many reviews, but Mark was one of the best service professionals we have worked with. He responded quickly, fixed our Viking fridge immediately (gave us options) and was very reasonable and kind. It's really hard to find trustworthy people. This is a company that we will definitely keep on speed dial. (I just hope they don't get too busy after positive reviews!) read more

Should've updated this a month ago. The technician said it worked. I did a load later that day and it was having the same issues and it has since fully broken. I had messaged the technician later the same day he came and he never responded with a video of the dryer. read more

Fast honest, reliable service on the west side a go to service when you need repairs that work

Our GE Monogram refrigerator stopped cooling. Robert quickly came over to see what the problem could be. He installed the parts needed in a timely manner. It's working like new! Thank you for the great service. read more

Our freezer stopped worked so we called aloha repair. They were professional and had availability same day and next day. The repairman texted me to give me an eta. He explained the work that needed to be done and the timeline. Cost was in line with what Reddit said for similar work. We didn't end up doing the work as we opted for a new fridge (turns out the current one was 30 yrs old). The service fee was $85. Had we done the repair the fee would be applied to the final bill. read more

They saved our Thanksgiving! We had 20 guests coming and our oven completely stopped working. Mark showed up within an hour, identified the problem, and fixed our oven for a reasonable price. read more

Was really glad and fortunate to find this company.The service provided exceeded our expectations.They extended the life of our refrigerator.Most importantly they were patient in explaining what had happened, what was currently happening, and offered up several options to consider in the process of troubleshooting and getting the refrigerator to operate properly. We didn't feel like we were being rushed (once again patient) or price gauged.High praise indeed. read more

Excellent service! Mark and Peter came to fix my dishwasher (it wouldn't start), but ended up helping with my dryer and range filter. They were very knowledgeable. read more

Unless someone is exceptionally good ( or bad), I don't write reviews. But Mike went above and beyond the call of duty. I had a Sub 0 which had been in storage for a couple of years. It was no longer functioning and I had paid two other companies to take a look, both wanted more money without diagnosing the problem. Mike spent the time to figure out the issue and give me a precise fee. When the fridge part of the unit had not cooled to an acceptable degree the next day, Mike returned and made sure it was working. Thank you Mike read more

We wanted to give a "shout-out" to Mark & his team. They are responsive & dependable. Our ice maker in our Viking fridge had a leak which was causing clumped ice and dirty ice. Alex replaced it and within 24 hours we had ice again. They came a bit of a distance to take of it and were on time and ready with the parts. Based on a few fixes on this fridge, we felt their pricing was very fair. Highly recommend their service read more

I found this company through yelp, the reviews were great. I was able to correspond via text and phone. They were very quick to respond and came out that same week. I had them replace the rubber inner part of my washer, mine moldy. Although it wasn't an inexpensive piece to replace, I'm so happy that I did. Payment through Venmo. I would use this company again. read more

Great Company and Service!.... We Highly recommend them! We were having problems with the ice maker of our 36-year-old Subzero refrigerator. This company was quick to respond and was Very knowledgeable and professional. Mark and his partner replaced our icemaker and took further steps...going beyond the call of duty, by checking other parts to ensure our Subzero was in good shape. We will keep this company's contact information as our "first call" if we have problems with other appliances in the future. read more

***Second update*** I have received numerous calls from Aloha Appliances badgering me to remove my review. They even had the original technician call me to advise that I "got him fired" because of my negative review. I now know why they only have 5 star reviews. They pester you until you take it down. Thermador came out to fix the issues Aloha Technician stat d we need to spend $890 for. It only needed to have a new filter replaced. The off market one I purchased caused the problem. Everything is running tip top. I didn't have to spend a ton of money and Thermador performed the work FREE OF CHARGE because they were sorry the appointment took so long to make. That's what a reputable company does when they want to keep you as a customer. read more

Had an issue with our clothes dryer and called aloha. They have incredible service and are able to schedule at a moments notice! Highly recommend. read more

I used Aloha Appliance's to fix my fridge. The light was not working anymore. They were prompt in returning my initial call. They sent a technician out that day. The technician accurately identified the problem and there was a challenge in getting the refrigerator out of its area. They made arrangements to come back which they did. they fixed the problem and the rate was reasonable and the service was friendly. I would definitely use them again! read more

Great overall service from start to finish. They were able to diagnose the problem with our monogram fridge and give us our options of how to fix. Very friendly, professional and knowledgeable! read more

Mark arrived on time and fixed my Viking fridge in under 2 hours from the time that I made the original call. Highly recommended!

Service was successfully completed. Great customer service. Very kind and respectful. Definitely will recommend!

Highly recommended! Quick and efficient repair saved me thousands by keeping my Samsung fridge alive!!! Mahalo.

I can only assume that the good reviews here are all from friends of the owners. I scheduled an appointment for Friday. They said the tech would be here between 12-3pm. At 1:23pm, I texted to find out when they expected to arrive. I got a call back an hour and a half later, at 2:49pm, from Kevin apologizing for not showing up and asked what time I could do it on Monday. I said I could do 10am-12pm on Monday, but that was it. After 12pm I have meetings and I would be in a meeting until 10am. He stated that he would be at my door at 10am. I confirmed that it would be him and not some other tech that would be here. Of course, 10am came and nobody was here. I called Kevin at 10:24am to ask what time he planned on being here. He answered the phone "Hello?" It sounded like he just woke up. This was for a refrigerator malfunction. It's not something you can spend days rescheduling several times because the company you trust just doesn't show up. read more

Responded very quickly to my fridge repair. Was able to fix it same day. Good service. Thank you!

I set up a same day appointment but they never called to say that they weren't coming and never showed up.

Mark at aloha was a true expert. Very polite and knowledgeable about our 10 year old Viking stove that needed a new thermostat. I started to try to fix it myself, but quickly got in over my head. He came in and took over and got it working perfectly. Can't recommend enough! read more

Fantastic service! Contacted Aloha repair company in the evening for my Viking oven and refrigerator after finding out oven is not heating before Thanksgiving. Technician was nice and professional and did a great job. Definitely recommend, thanks Mark! read more

OK, It's not often I take time to leave a review. I read all the review from other service providers in the area, and landed on Mark an Aloha. If you have a complex repair, Marc and team are truly honest, fair and great technicians. It's rare to find service that will guarantee their work, stand behind it with fast and clear communication. These are good, honest people that know exactly what they are doing. If you want the work done right, this is the company. -vince read more

Quick and efficient service. Explained problem with my appliance and gave options to fix properly. Highly Recommend. 5 stars read more

After my initial review, Mark the owner reached out and made an effort to make it right.

We contacted Aloha Appliance Repair as we thought our new-ish Sub Zero Refrigerator needed service to the ice maker. Andy was the best! He was prompt, honest, and knowledgable. He quickly assessed the situation & clearly explained what was happening with our ice maker. He then educated us on how we could remove condensation that had built up after the door hadn't been closed properly. He also gave advice on keeping an older Thermador stove in good condition. Very impressed with Andy & Aloha Appliances and will definitely be entering them in our contacts for future service. read more

These guys are awesome! I texted them to see if they could come out, they sent someone within 20 minutes to my house. Art was super helpful and SO FAST with the repair. They are super professional and easy to work with. 5 Stars all day long! read more

This was hands down the best service I've had in a long time. Came to repair my fridge when nobody else could in an emergency situation. Completely saved the day and could not have been nicer and more efficient. Can't recommend enough! read more

My Samsung refrigerator stopped cooling in both the refrigerator and freezer compartments. They were able to come out the same day I called and returned late the next day with the parts and fixed it. Nice service tech and explained what needed to be fixed. read more

I know I'm critical in reviews and have to be reasonable as well (cost). 1 1/2 week before Christmas, my oven malfunctioned so I called in and they were fully booked thru end of the year. I left a msg anyway and then Rosie called and said because my problem may be minor, and they will try to squeeze me in. I appreciate that. They came out and had the oven fixed in about an hour or so. I never have problem with appliances so this is my first. Not sure if they are expensive but they charged me $60 for coming out and $45 for labor. I think it was reasonable (as long as you don't know how simple the problem was). Tom was very nice, and Rosie as well. I definitely recommend them if you are looking for some nice people repairing your stuff. read more

I needed help with a potential gas leak from a stove. They came promptly and did a very thorough investigation. I would certainly use them again. read more

This place is extremely professional and customer service is great. They repaired my Viking oven and refrigerator. Alex and Mark did a great job so my kitchen has working appliances. Thanks! read more

these guys were awesome! my washing machine broke and had locked mid-cycle with my clothes inside. home depot wouldn't send anyone out for about 2 weeks (again, with my clothes locked inside dirty water) marc and the team were able to diagnose the issue same day that I called them, and then returned two days later with the part!! fixed in about an hour. I'm so thankful for these guys and their prompt service!! read more

Oh my goodness, I cannot thank this appliance repair service enough. Mark arranged for Andre to come over to my home the same day I called in order to diagnose my Samsung 2018 refrigerator issues. I had been waiting for 3 weeks for Samsung's contracted company to at least check my fridge but nothing. The problem was resolved and now everything is great. By the way, no new parts were needed. If it weren't for Mark, the despatcher, and Andre, the technician, who is absolutely amazingly intuitive and intelligent, I'd still be here waiting for Samsung's contracted company to show up without cooling refrigeration. I was soooooo happy and all I wanted was for my fridge to be looked at and the problem to be resolved which they were able to accomplish. Thank you so much guys!!! read more

Technician was knowledgeable, and quickly diagnosed my freezer the next day, prior to calling. Also provided me discounts which helped me stay within my set aside repairing budget. Would highly recommend! read more

Used these guys to repair my mother's Samsung fridge's icemaker. They were terrific. Their pricing was fair. The tech arrived on time and repaired the ice maker rather than doing a more costly replacement. The ice maker stopped working a little after their labor warranty had expired -- and Reema (who organized the appointment) immediately agreed to send their tech back out at no charge. (It wasn't a major issue and the tech was able to address it with a quick re-set.) They were great with my mom, which I appreciated! Highly recommend read more

Rima is awesome! Reached out to me to make sure everything was understood and made me comfortable enough to return for more business next time. read more

Tom and Rosy are awesome! My Bosch dishwasher gave me an E15 error code. I could remove the dishwasher and reset the error message but I kept getting water in the pan and the dishwasher kept stopping mid wash. I saw the ratings on Yelp for Aloha and read the reviews and liked what I saw. I was not disappointed. I called and made an appointment with Rosy for a few days later. Tom came to my house within the agreed upon time frame. He was nice and clean and brought a packing blanket and towels to keep our hardwood floors pristine during his work. He found the leak, ordered the part and a few days later returned and installed the part. Its been a week and the dishwasher works fine now. I love the fact that they are a husband and wife small business. I also love the fact that they are called Aloha and Tom came both times in Hawaiian shirts! I would definitely use them again- but hope I don't need their services. Mahalo! read more