Review Related to Uber Eats order on 12-29-2020:
I did not receive some of the items that I ordered and I was charged many additional fees that were NOT in the original quote (I have a screen shot). I called this merchant (Aloha Gas Station, who said they would cancel the order) because it was their fault that the app promised many items that they did not have in stock. The merchant and Uber eats continued to harass me AFTER the merchant said they would cancel my order and admitted to being unable to fulfill the order I placed! The merchant told me they would cancel the order and there would be no charge to me. However, that did not happen. The app kept notifying me that the order was progressing even after the merchant promised to cancel at no charge because they KNEW they did not have the items that I ordered. One of the Uber drivers messaged me saying: "I just spoke to them, apparently they didn't know how to cancel the order so I will do so. I am sorry about that." I trusted that this nightmare was over after this official (in-app) communication from Uber. However ~30 minutes later I received messages from Uber Eats saying that a new, 3rd driver was on their way with the few items in stock. The receipt showed I would be charged a small order fee (that I did not agree to) and unable to use Uber eats pass (which significantly increased the order cost)--all because the merchants undisclosed low/out of stock adjustments forced on me took me below $15. I ended up paying more money for very little food on an order that the merchant told me they had canceled. read more