The tech Mr. Robert's was very professional and informative and explained in depth what he found…read moreand even showed pictures. He was patient and answered any questions I had too. Very happy with the service he provided.

Zero stars, if possible. I had a "fix" that ended up leaking 4 days afterwards. I was mistreated…read moreand no one ever helped me get into connection with anyone that could actually help. I've now paid thousands of dollars to a company who clearly only wants to create more problems, so they can continue to get paid. My plumber friend of 18 years has confirmed this. DO NOT USE RUDD!!!!!

Mark took my deposit money and never completed any part of the job. I did not do my due diligence…read morebut as I look now I do not see that his company is licensed through the state.

Mark responded to me via Yelp and was able to come out and repair immediately. Saving me yet…read more another sleepless tropical night. He was prompt, courteous, and the price was right (especially for Sunday night). They are definitely in my contacts now. Thanks again Mark

Never called back. I called for a repair and never got a call back. I was unhappy. I am just typing…read morenow to satisfy minimum character count.

Needed to replace our water heater and Liberty was responsive, friendly, and provided prompt…read moreservice. Would definitely recommend Mike & his son!

The Service I requested online was quick and well explained by the tech! I thought my neglect of…read morenot getting an annual service for a few years might mean I would be repla$ing my unit but after a quick check the problem was diagnosed and fixed. It saved me a lot of money and should be able to extend its life for years. I would refer them for any A/C service/repair or replacement need!

I set up an appointment through their easy to use website and they showed up on time the next time…read morewithin the window promised. I explained my issue I was noticing with my unit and it was resolved efficiently and very quickly (Like an house maybe). I had to make sure my newborn had cold air again and Blake and Sons HVAC took care of us. I will be a return customer!

We were referred to Carolina Comfort Specialists by a friend. We called several AC businesses for…read morean evaluation of our system but the response from Carolina Comfort convinced us they were reliable and professional. We received an immediate call back and an appointment was scheduled to assess our system and needs. The technician was prompt and very thorough in the evaluation process. We received an itemized estimate and recommendations to improve our heat and AC units. We did a thorough comparative analysis with respect to several other companies. We chose Carolina Comfort Specialists because their prices were better, the installation was timely as promised and their warranty was superior. May it suffice to state that we recommend this company wholeheartedly for your HVAC needs.

I called Carolina Comfort Specialists for a second opinion. I was previously told I needed a new ac…read moreunit, but Clint was able to fix my unit in minutes for a fraction and saved me thousands! Thank you Carolina Comfort Specialists!

Kudos to 5 Star technician Joseph. He performed an annual maintenance and corrected minor issues…read morebefore they became major problems. Explained everything he did very clearly and showed us pictures. Happy with 5 Star and will continue to use them.

We were replacing our HVAC/gas pack heating system. We reached out and 7 companies provided…read moredetailed estimates. After review of the equipment type, SEER and price, we choose 5-Star. From the estimate by Russell, and the installation by your knowledgeable techs Kyle and AJ, we could not be more pleased. They removed and installed the new American standard system in 4 hours; that is technical skill and know how in a nutshell. The system is running perfectly and without a single issue. I compliment your staff from top to bottom for their courtesy, knowledge and professionalism. My unwavering endorsement of 5-Star, you can't go wrong!

I have used Morelli for seven years and have been pleased with their service. I started with them…read morewhen I needed a zone system installed by another company corrected to make it work properly. Since then they have provided annual maintenance and installed two HVAC systems for me. I appreciate their good service. Over the last few years my technician has been Jessie Roberts. He remembers me and my systems and discusses issues that may need to be addressed such as the need to replace a breaker in my breaker box. His approach makes me feel like a valued customer.

Had to have our HVAC unit replaced after 14 years. Randy gave us a quote for several options. We…read moreupgraded our system and added a programmable thermostat with internet connection and we could use an app to change the schedule while away if we needed. John did a great job installing the system. Pricing is competitive and reasonable. We are so happy with the new system. 2nd summer with it and our home cools off faster and house gets cooler than previous system when it was new. Efficient and money-saving. Very pleased with service and value. Good family business !

The technician was very prompt, professional and friendly. Explained everything so I could…read moreunderstand it in order to make an informed decision.

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Michael came out today and did an outstanding job! He conducted tuning, maintenance, and…read moreinspection of the HVAC system. He cleaned the dryer vent duct and disinfected and sanitized all of the home's ducts. He found that the systems pressure was a bit high and the coolant level was low. Michael will be back soon to add coolant and conduct the annual maintenance in the tankless water heater. Thank you for a great visit and look forward to enjoying all the benefits of the new gold plan.

Michael was very quick and thorough with my annual maintenance, and nipped a problem in the bud for…read moremy new home AC unit. He promised me if there was an emergency with my unit, they'd be here quick. The whole team is friendly and accommodating. I'm glad I got my great value as a member!