Great friendly cordial service. Will use all the time now and recommend to family. Prompt and…read moredependable.

We made a reservation with Uber to take us to an EARLY morning flight. We were in a panic when they…read morenever showed up. Jovi's SAVED us from missing our flight! Eternally grateful!!

My friend was flying in from Honolulu and after several delays his flight finally took off. I…read morecalled R Jay Taxi and requested a pickup from Kona airport and told him the flight would be arriving within 30 minutes. He accepted the request with no hesitation and was able to get a driver to the airport before my friend landed. On top of that, my friend said the driver was extremely polite and friendly, and he had a great ride to the hotel. I would definitely recommend this company.

Made reservations for pickup at airport. Plane scheduled to arrive 10:30 p.m. He knocks off at…read more10:00 but he waited and the plane was 1/2 hour late. Kept in touch by text. He was there and took us directly to our destination. By the way, when we left, there were no regular taxis left. Fare was fair. Made reservations to pick us up at hotel and on to airport. Right on time. Just the best!

I didn't use this service because the dispatcher was kind enough to inform me that my hotel was…read morewithin easy walking distance of my destination. It was a nice walk. Great customer service!

I was very impressed by how Nel from Hualala'i Taxi was willing to fit me in, at the last moment…read morefor my son's wedding. They were totally booked, but still....somehow... Aloha and mahalo! Stephanie Crocker

Great service! Reasonably priced, clean vehicles, and very reliable. I have used them twice, and…read moreI'm very happy!

Prompt and very courteous. I looked them up online called and they picked us up at the airport…read morewithin five minutes.

Duke was super friendly! Used his services almost everyday when staying at the Hilton in Waikoloa…read morevillage:)

John was just the most helpful person and worked with us to ensure the correct car seat was…read moreavailable. He was wonderful to talk to and his demeanor helped this stressed mama to feel secure in our trip to the hotel!

Dave is very responsive - I messaged him on a bit of short notice. He got right back to me with his…read moreavailability. He was waiting at KOA for us and our ride to the hotel was vet enjoyable. Dave is the perfect driver and has a ton of island knowledge. Mahalo Dave!

Dave kept up with my airline delays and was accommodating…read more He didn't end up picking me up but connected me to someone else and they communicated promptly. Would definitely recommend.

The driver was courteous and timely. I thought the price high but it was difficult to pick us up…read more The driver was efficient.

Got in the taxi and asked the driver if he takes credit card. He says no. I say sorry I'll get…read moreanother cab, I don't have any cash. He's says nevermind, I'll take it. Not a big fan of liars. I roll my window down because it was stuffy in the van. I believe Uber/Lyft require open windows and to avoid circulating air while in the vehicle. So he says, can you roll up the window? It's bothering my ear. I said, no I'd rather not breathe in your warm air. We're still in a pandemic. He has a hissy and says, fine roll them all down then, and stomps on the gas. Wouldn't all windows down bother his ears more? Loser... Think I'll stick with ride-sharing.

I have been looking for a company that can help us with pick up logistics…read more Ray and Brian gets 10 stars in my book, not only are they quick with updates and they are the subject matter experts with logistics. Both gentlemen know their backyard. I am very impressed, they know their stuff and they don't just rely on the information you give them, they do their due diligence and researches the flight and know if it's early or delayed. That's customer service. An added service is that the driver's contact information is provided the day before pick up so that both parties can give each other updates in real time. We have multiple day, multiple time airport pick-up. Gold Coast Town Car Services exceeded my expectations. I have contacted a few companies and I am lucky if if I get a timely response. I say when you're in Kona look no further these folks are what you're looking for. I will not hesitate to use their service again.

My job comes with two main challenges: 1) coordinating logistics for different days, times,…read morepickup/drop-off locations, passenger counts, and vehicle types, and 2) managing all of this remotely. Working with Brian, communication was murky from the get-go. I sent multiple emails with detailed breakdowns for each day, but it would have been helpful to receive confirmations along with driver details and pricing in advance. Due to this, on our largest passenger count/day requiring 6 vans, Brian had to frantically find drivers at 6:20 AM, as he missed this request (Pick-up being 7:00 AM). Thankfully, the drivers pulled through, but the coordination was unnecessarily stressful. Driver wise, the drivers were all incredible, especially Alan who helped lead the other drivers. Alan had excellent communication, professionalism and kept our team feeling safe and on-time.

Excellent service! Early morning and was better than waiting for Uber/Lyft to get out of bed.read more

JB is on it n I highly recommend him because he's always there wen I call for my members n I knw…read morehe'll be there for u .. he's one taxi service to keep on speed dial..u won't regret it , AWESOME GUY N AWESOME SERVICE .. YOU DA MAN JB

We had a great time on the Hawaii Forest & Trail Secret Waterfalls of Kona Excursion! Our guide,…read moreMark, was incredible--he kept everyone talking and he was genuinely interested in hearing everyone's travel stories. He was very knowledgeable and provided us with a wealth of fascinating information about the island. After a comfortable van ride, we hiked a beautiful trail that led us to a series of truly stunning, pristine waterfalls. We were treated to a delicious lunch from a local deli, and we loved that it was served in eco-friendly, completely reusable containers. On the way back, we made a perfect final stop at a local macadamia nut store. It was a fantastic experience from start to finish, and we recommend it!

We went on an almost 100% full (flower) moon. It was special to see the terminator line on the…read moreCelestron telescope - it had such great definition! The color of Mauna Kea with the moon shining on it was so magical all around us. There were some clouds that cleared pretty well by the end of our star gazing. We were the last ones up there so it got dark enough to see more than you'd expect with the moon. Jeff, our awesome tour guide, used a laser pointer to help us see the constellations we usually can't back at home. The images on the digital telescope like nebulas, the moon & star clusters were an amazing addition to have as keepsakes. My husband and I felt he made the tour a great balance of learning and fun. He had the group feeling like family before we even left from the pickup lot. Things to consider: I do recommend following the moons cycles booking this tour/your trip if this is especially important for you to see as many stars as possible. The sunset and views of the observatory's make it awesome anyways :) I struggled with altitude sickness around 12,000 ft. Jeff had made sure to let us know beforehand if we experienced any issues to speak up. I was hesitant as I know it would mean turning the whole tour around, but some tingling turned to dizziness and then a brief fainting. He immediately stopped the bus and helped ground me and make sure I was completely okay & coherent before letting me know our options for the tour. We made it up to the top with 2 more (included in tour) stops and I felt better with each one having more time to acclimate :) Thank you Jeff!! You handled this so professionally and I appreciate your check-ins for the rest of the trip. It's cold even with parka and gloves. It's so worth packing warm shoes and layers. The bus had ac and heat so that was great! Do it if you can! Awe-inspiring! Such an unreal environment that makes you wonder about so many things. Just take the precautions seriously, move slow and breathe deep.