The company offered me the interview sent the Seir Cab. The driver is really friendly and nice…read more Positive experience. ;)

Great service best to best price. Please try one time. Car clean. Friendly talk . Always be…read moreprofessional be friendly

I have been using destinations unlimited for well over 20 years! With every trip or vacation…read moreplanned through them were absolutely amazing and were always smooth sailing! I can honestly say these agents go beyond for their clients! Twice we have had emergencies while traveling and my agents were life savers! They were able to reschedule our flight home and all travel arrangements at the last minute due to a hurricane. They were also able to get us part of our money back with the insurance they had recommended. Thanks Destination unlimited for great trips with amazing memories!!

Penny at Destinations Unlimited was referred to us by friends for our Hawaii honeymoon travel…read moreplanning, and she did a great job! She took the time to understand us and our travel style and was very accommodating in terms of our budget, our likes/dislikes (unlike another travel agent we tried who shall remain un-named), and gave us helpful tips and suggestions about attractions (both well known and little known). She even worked with us to plan around the time share property we were gifted by my uncle. Since neither my husband nor I had ever been to Hawaii, we really appreciated having someone plan this all-important trip for us. And she hooked us up with a beautiful 4-star hotel room right across the street from Waikiki Beach that provided free breakfast, mid-day snacks, and evening cocktails every day. The total price for: 2 tickets to Oahu from SFO, 2 flights to Maui, 2 return tickets from Maui, 1 rental Jeep or convertible Sebring for 6 days, 4 nights in Oahu with deluxe accomodations and above-mentioned daily goodies, came out to a little over $5,000. This was in December, at the height of Hawaii's tourist season. We felt really well taken care of the entire trip. All our plane tickets, transfers, and car rentals were done for us in advance so we didn't have to worry about any of that. Penny also provided maps and a list of places of interest as well as a list of her favorite restaurants and various activities coupons. We will definitely use Penny for all our big shindig vacation trips!

Highly recommended, professional, cost-effective, dependable service. It's a small company, and our…read moredriver knows us by name even though we only use the service once or twice annually. We've been shuttled to/from Danville, SFO, OAK and the Cruise Line docks on the Embarcadero. Our driver has gone out of his way to assist us, be courteous and helpful - what more can I ask?

Travel Agent who does taxes? Whaaaa?? :)…read more It's true! I have been going to Ximena to have my taxes done for the past 7 years. Literally no complaints here, she always does her best to make sure I receive a fair return. I havent booked travel through her, but she has always helped my uncles and dad with traveling to Mexico.

I love Ximena she is like family and it is always a pleasure having her do my taxes. She has been…read moredoing my tax returns for the past 16 years!! She has seen me prosper in my career and personal life. She always has the best strategies to get me a quick and great return!! Who better than your accountant to know all your personal affairs. Ximena is a staple in Fremont to the Latino community- She speaks Spanish also.

Marcos is very dedicated, he delivered very quickly, I recommend him as many times as necessary, he…read moreis trustworthy

We are going to sfo early morning driver coming my house before 15min and waiting very pro service…read moreI'm very satisfied.

**Unresponsive during two major issues on European trip- was not worth the cost**…read more My two best friends from childhood and I took a trip to Europe to celebrate a milestone birthday in June. We were referred to Becky by a long time client, but wound up feeling that we were lower priority clients, perhaps felt that she was doing us a favor and didn't need to work quite as hard? She wasn't always super responsive but we knew she was busy with other clients, and especially liked that she was helping clients currently on their trips, as that was just what we hoped for just in case anything went wrong in a foreign country! Unfortunately, one of our hotels in Italy did not have our reservation when we arrived (showed "cancelled") and was completely booked. I emailed Becky and got her out of office message, with no mention of another colleague to contact while she was out! Luckily the hotel manager called a friend at a neighborhood hotel and got us booked there. It took a while plus had the hassle of traveling to the new hotel, so we missed some planned activities as a result. She reached out after the issue was resolved, but we did appreciate the follow up at least. Our return flight was delayed over 10 hours, which required us to rebook our connections for the second legs of our flights. We had booked this flight specifically because Becky, as a travel agent, was required to book round trip tickets on the same airline. However, when we reached out (repeatedly) for help rebooking she was non-responsive (until we got home, so no question of the time difference.) We had to spend hours on the phone with the airline to get rebooked. (Had we not booked with her, and instead selected another itinerary that we had found on our own with multiple airlines, we would have left on time.) Upon returning home, I had hoped Becky would reach out with an explanation. I asked about one after a couple days and never received a response. She did get our initial hotel booking cost back, but didn't show any initiative to find out why we were in that stressful situation to begin with. I find this incredibly unprofessional, and honestly insulting since we paid for her services and genuinely wanted to know what had gone wrong. I completely understand taking time off, but she should have either designated a backup or let us know in advance so we could plan accordingly. I won't be using this agency again. I am often asked for referrals at work for clients (realtors, travel agents, etc) and also in good consciousness couldn't recommend Travel To Go, so unfortunately treating us as second class clients will cost them future business as well.

I'd like to say I've used them as they were recommended to me but when I called I got put in a…read morevoicemail loop from he**. 1 for Becky, 2 for Monica and 3 for Sara...or press 0 for next available agent. Sadly I pressed 0, 4 times and no one ever answered just kept coming back to the loop. I finally pressed 3 for Sara...got voicemail, so I called back, pressed 2 for Monica...voicemail...3 times...pressed 1 for Becky...voicemail...do they really want to sell vacations or are they so busy they can't bother to answer? If so would it hurt to hire a receptionist? Now I have given them a 2 because they are so highly recommended but if I call a business during business hours I expect someone to answer, not "loop"me. I wasted almost 10 mins trying to get their attention and travel agents wonder why so many of us use the internet and do our own travel.