Have come to HPM Kona many times over the years. Wanting to use local vs big chain. BUT they have…read morenever had the things I need and their customer service is unfriendly and unhelpful.

Currently today they are having a sale on specific indoor/outdoor light fixtures. Certain models…read moreand styles are available. Be selectful and choose only those that you are for certain of. Have a look, decide, make a choice and purchase. Enjoy your day

Stone Solutions have beautiful pieces of stone for counters. My husband & I found just what we…read morewanted but unfortunately it was more that we were willing to pay. They are rather pricey but if money is no object that's a great place to go. The only reason I gave a 3 was due to the price.

Excellent experience. Very helpful and knowledgeable staff. They expertly guided me though the…read moreentire process. I had concerns over having so many countertop options to choose from and Mary was there to lead and advise. She helped match the countertops to all my cabinets and it all turned out beautiful. There was supposed to be a seam in my master bath quartz top because it was so large but its difficult to find. Lester is a master at his craft. Their workmen are all professionals, polite & clean. I will definitely be a return customer of theirs!

I am building a home as an owner builder in Captain Cook Hawaii. I contacted Gabe Gray, with…read morePacific Source in Washington State about getting a quote for a lumber order. Window order. Fleetwood Door order and Simpson strong tie connectors. Gabe gave me excellent service regarding all the quotes. He was very knowledgeable about all the products. He followed up on everything, answered all my questions, returned all my phone calls and e mails. I placed the first order for lumber and Simpson strong tie connectors. The lumber and connectors arrived yesterday on time. There was good communication with the staff here on the island. Everything was delivered to the site and placed right where I wanted it. There was some damage to a beam, most likely from a forklift. Gabe has been in contact with me and told me to let him know if anything needs to be replaced. I would like to Thank Gabe for his effort's. I have also placed an order for Fleetwood doors which are very expensive. I plan on writing another review when they arrive. Gabe's Prices were better than any I got on the island. Paul Chapman Captain Cook Hawaii

When I wanted to redo my kitchen, Pacific Source had the cabinets I wanted so I spent nearly…read more$20,000. My contractor talked to Terry at Pacific Source and specially asked that extra trim pieces be included with my order. Unfortunately those trim pieces did not arrive so my contractor had to make do. I then ordered and paid for 36 handles for my cabinets and drawers. Again when the order arrived, I was short 8 handles which delayed my kitchen being finished. The last straw is that I ordered the pantry inserts for my pantry and paid another $500. Again the packages arrived with no instructions, no screws for the installation and I was shorted one wooden stringer to hang the drawers. Terry still has not called me back, the Operations person told me he just was responsible for counting the number of packages and had nothing to do with what was in the order. If you sreblooking for frustration and delays, order from Pacific Source. Otherwise go ELSEWHERE

long time business. has good access to supplies as needed. We used them when we built our home and…read morelike the access records for our product numbers and obtaining what is needed.

We were so happy with the service at Ferguson! They saved our bacon several times. We were doing a…read moreremodel. They went above and beyond to get us what we needed on time. Big shout out to Shad! Then they saved us again. We had a tricky Moen part that would have shut us down without the part. Viola! They had it. Nice people. Very knowledgeable

We can't say enough good things about Floor Coverings Hawaii! Timely, extremely professional,…read morecaring and knowledgeable! We would recommend these guys for all your flooring needs! They have a fantastic selection of exclusive flooring products to choose from! Superb Service all the way around!

Angela saw us right away after we bought our home in Kona and realized we desperately needed new…read moreflooring. She was great with recommendations on style and selection - her husband had an opening the following week and they got our floors done while we were away. Superb service, great communication and excellent at setting expectations. Your house turns into a construction zone - and you have to realize that. Even so, the mess was less than expected and we were able to come in behind them and clean up (mostly just dust) and touch up the baseboards pretty quickly. Superb customer service and worth every penny!

Always super friendly and knowledgeable. I have better luck finding things here than any other…read moreplace. Stock isn't always great but that's island living. And they actually ask if they can help you which HPM NEVER does.

They failed to process a refund- I spent an hour on hold. They do not pick up the phone and only…read morething that answers the phone is the AI. You cannot get a person on the line. Employees stand around talking amongst themselves ignoring customers. Management is MIA and no one knows anything. Total lack of any kind of customer service. The reviews are persistently bad and yet nothing gets fixed!

What a neat experience and great idea for Christmas gifts. Didn't take long at all. Was about…read more$45/pp. any level of experience can do this activity.

My friends (9) and I took our resin lesson yesterday with owner Will, we enjoyed the process of…read moreresin art, we Plan to bring our friends and family when they visit our beautiful Big island! Will is patient knows and willing to share his experience with us. Our projects turned out great and had amazing time. I encourage you try it and have fantastic time we sure did. Mahalo to Will. Amie

The staff was so kind and friendly I was approached many times and asked if I needed help and every…read moretime I needed help they were right there to tell me exactly what aisle I needed. Shout out to meeting cisco_mobiledetailing (that's his instagram) he pointed out the pressure washer that I purchased. Thank you so much for your expertise. When purchasing the pressure washer, I was able to open it and make sure that the fittings were correct . Then when purchasing blinds, they even cut the blinds for me to my exact size. I really appreciate my Kona Home Depot

We purchased a couch from Home Depot online. It was shipped from California to Kailua Kona Hawaii…read morevia Estes. The couch was delivered by Kona Transit driver Makea. He was friendly, professional, knowledgeable and helpful. Makea was a great representative of Home Depot, Kona Transit and Estes' commitment to excellent customer service.