AMAZING service!! It's never an ideal situation when your new appliances just give out on you but I…read morehave to say Conrey's Appliance Service really makes this a worry-free experience. I know I'm in great hands and will get exceptional service! Juanita is very professional, kind and always providing prompt service! Parts were backordered and took longer than normal to arrive but Juanita kept me very informed, followed up with shipping status and provided ease throughout the wait. Jon and his assistant are extremely knowledgeable, friendly and very professional. They get the job done quickly, efficiently and always with a smile-- even when our dog is right in the middle of their work space being nosey and wanting to be pet. The quality of their work and customer service, hands down sets them apart from any other service repair company I've dealt with. I highly recommend them!!!

Asked if they can help me find a fan motor for my Ventahood…read more The honest response was greatly appreciated. Thank you Juanita

The staff was so kind and friendly I was approached many times and asked if I needed help and every…read moretime I needed help they were right there to tell me exactly what aisle I needed. Shout out to meeting cisco_mobiledetailing (that's his instagram) he pointed out the pressure washer that I purchased. Thank you so much for your expertise. When purchasing the pressure washer, I was able to open it and make sure that the fittings were correct . Then when purchasing blinds, they even cut the blinds for me to my exact size. I really appreciate my Kona Home Depot

We purchased a couch from Home Depot online. It was shipped from California to Kailua Kona Hawaii…read morevia Estes. The couch was delivered by Kona Transit driver Makea. He was friendly, professional, knowledgeable and helpful. Makea was a great representative of Home Depot, Kona Transit and Estes' commitment to excellent customer service.

We are now completing our second kitchen renovation project with HPM, and the reason we came back…read moreis the fantastic kitchen and bath designer Casey Powell! When we were embarking on our first project, we went to a few places for consultations. Casey's professionalism, attention to detail, warmth, fabulous communication, savvy, and creativity put her on a far different level than anyone else we encountered. It was a joy working with her on the vision and execution of both projects -- she went above and beyond, helping us with every piece of the process from flooring, choosing fixtures, and other details we hadn't thought of. She also put us in touch with other folks at HPM who delivered with the same level of care and great communication. I recommend HPM and Casey without reservation!!

Have come to HPM Kona many times over the years. Wanting to use local vs big chain. BUT they have…read morenever had the things I need and their customer service is unfriendly and unhelpful.

My friend bought used washer with 30 day warranty. It did…read morenot work. When we called him John at first said "must be a loose wire. Should have it looked at. ". Then when the technician looked saw wiring rerouted , cut it was plain to see it had been jerryrigged & never run through a cycle as claimed by John. When this was pointed out & that a refund was in order John became hostile &belligerent. He did agree by text to refund . When the appliance was returned he grabbed the receipt from out of our friends hand , kept the washer & said "I'm not paying for that junk!" Well he got that junk part right. He's now claiming a 67 yr old retired lady caused it to not work when the wiring was obviously Jerry rigged. He's a nice guy until you ask for a refund then the narcissist dishonest person appears. picking on a retired elderly lady is disgraceful. Small claims court $300 has ballooned now to $700+ fees /costs of justice and my friend decided to quit perusing it as her peace of mind is worth more than $300 . His business license should be revoked

Konalu did exactly what he promised. I got a wonderful buy and have the best washing machine I've…read morehad in 8 years for 1/3 of the cost of a new one!!!

We always purchase our appliances at Hakodas because the really do " service what they sell "…read more Living on an island has its challenges. One of which is not appliance repair people. Hakodas has always been exceptional at showing up when they say they are going to. They even call before they come. They are professional , courteous and do a phenomenal job. I highly recommend them.

Peter and Carlos were great! Experienced, courteous and polite. They were able to diagnose my…read moreproblem right away. I highly recommend Hakoda's for your appliance needs. Will be reaching out to them with any future issues. Thank you!!!

Caroline B helped us very well! 10/10 very helpful worker and attentive worker! We would have been…read morelooking for parts way longer.

Bought 4 Google cameras and a Google hub. They do not have a Google home hub max (not that I saw)…read more People were very friendly and helpful. We're excited to get these going. Lowe's did not have a Google 30ft cable. We had to order that separately online from Google. Let's all hope it gets here soon. We want these cameras up and running asap. Oh and the garden section is always nice and clean here. Thanks everyone for your patience with me and all my questions.

Because I live in an area that's considered very rural it's difficult to find a competent repair…read moreperson, much less someone who will come out to my house. Jeffrey responded promptly to my request for service, came out the next day, arrived on time and fixed my dryer. He explained what I could do for ongoing maintenance and his fee was very reasonable. And he's a very nice person. I'm recommending him to everyone I know.

Great response. Tech called to get clear understanding of issue then explained options and costs…read more Showed up as agreed and performed on-site repair of our Samsung refrigerator (de-iced evaporator). Explained as-found condition and how to avoid going forward. Fridge is working great. Very positive experience.

Working with Jimmy has been a blessing! I have only wonderful things to say about him. He's a great…read morecommunicator, shows up when he says he will, orders parts and gives estimate on the spot, excellent service! Very dependable!

Friendly honest and reliable..I had a washer doorlatch break. This part was ordered and installed…read moreseamlessly for me. Thank you !!

I am building a home as an owner builder in Captain Cook Hawaii. I contacted Gabe Gray, with…read morePacific Source in Washington State about getting a quote for a lumber order. Window order. Fleetwood Door order and Simpson strong tie connectors. Gabe gave me excellent service regarding all the quotes. He was very knowledgeable about all the products. He followed up on everything, answered all my questions, returned all my phone calls and e mails. I placed the first order for lumber and Simpson strong tie connectors. The lumber and connectors arrived yesterday on time. There was good communication with the staff here on the island. Everything was delivered to the site and placed right where I wanted it. There was some damage to a beam, most likely from a forklift. Gabe has been in contact with me and told me to let him know if anything needs to be replaced. I would like to Thank Gabe for his effort's. I have also placed an order for Fleetwood doors which are very expensive. I plan on writing another review when they arrive. Gabe's Prices were better than any I got on the island. Paul Chapman Captain Cook Hawaii

When I wanted to redo my kitchen, Pacific Source had the cabinets I wanted so I spent nearly…read more$20,000. My contractor talked to Terry at Pacific Source and specially asked that extra trim pieces be included with my order. Unfortunately those trim pieces did not arrive so my contractor had to make do. I then ordered and paid for 36 handles for my cabinets and drawers. Again when the order arrived, I was short 8 handles which delayed my kitchen being finished. The last straw is that I ordered the pantry inserts for my pantry and paid another $500. Again the packages arrived with no instructions, no screws for the installation and I was shorted one wooden stringer to hang the drawers. Terry still has not called me back, the Operations person told me he just was responsible for counting the number of packages and had nothing to do with what was in the order. If you sreblooking for frustration and delays, order from Pacific Source. Otherwise go ELSEWHERE