Sleazy place horrible customer service i dealt with a guy named igal who was so ruderead more

Igal sold me a fake chain and told me it was natural he will take advantage woukd not shop here…read moreunless you want to get screwed

Excellent customer service - honest and capable salespeople. Rich Finlinson has an encyclopedic…read moreknowledge of fine watches and I look forward to doing business with him again and again.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND

Had a great experience at the Falls location. Manny and Nancy were great! They have a beautiful…read moreselection of jewelry and I'm very happy with my ring.

From the owner: Our Products and Services as a glance We offer free jewelry…read morecleaning and inspection 7 days a week, while you wait We buy your Diamonds, Jewelry and other precious metals Bridal Jewelry Fine Jewelry Sales Loose Diamonds for every budget Certified Pre-Owned and Estate Jewelry Jewelry and Watch Repair Watch Batteries while you wait We offer everyday low prices on the item you want We pay the highest prices on the items you don't want

Chris is the ultimate professional. Highly recommend doing business with The Buying House.read more

Christian was amazing to work with. Was able to sell some old jewlery and placed an order for some…read morecustom jewelry. Great price. Great experience.

Went here yesterday to buy a DS. It's not bad a place to look at things but don't trust this…read morepeople. Whoever his name was took my boyfriends card and tried to buy onlyfans with it. Go and look in there if you'd like but don't give them your money. They will act like they give a crap but they just want something out of you because they are pathetic. We don't know how it all went down, he must've took a picture. Anyway you lost a customer and you got no money still! Don't have a good day. Unfortunate the lowest rating you can give is a 1 star.

I went to pawn a gold coin it was brand new sealed they opened the package to test and when I went…read moreto pick it up it was missing a piece from scraping it I was very upset they don't know what they are doing! Never again!

No recomiendo este negocio de joyeria Tienen precios…read moreelevados, mal servicio al cliete cuando te venden un reloj y regresas a venderlo. Se niegan a comprartelo, para no verse obligados a darte un buen precio por el reloj q ellos mismos te vendieron. No recomiendo Grimal Jewelry

I'm reaching out to provide feedback regarding a recent experience at your Hialeah location. I…read morevisited the store to have the battery replaced on my watch. Unfortunately, I had to return later the same day because the watch had stopped working shortly after the service. Upon returning, I was informed that the store did not have the proper tool to tighten the back of the watch, and I was asked to leave it overnight. When I came back the following day, the watch still wasn't working. I was then told I would receive a refund for the battery replacement, which I appreciated--but the process of picking up my watch and getting the refund took almost an hour. During that time, multiple employees were trying to figure out how to check me out in the system. I had to ask several times to speak with the manager and to simply have my watch returned. The entire situation was incredibly frustrating, especially considering the watch is worth over $500 and the battery service was only $30. The lack of preparedness and urgency from the staff made the experience even more unacceptable. I'm sharing this not just out of frustration, but in hopes that it can be addressed so future customers don't go through something similar.

Brought my necklace in for a quick repair price was good and they did it quick super satisfied very…read morefriendly would definitely come back

The WORST experience ever. I took three watches there, one for a watchband, one for a link out…read more and one in particular as it was my dad's to have it cleaned to see if that would get it working and to please call with estimate of any work that needed to be done to make it work. No phone call. I called and left messages and texted. Finally two weeks later I drove there in person. I was handed my dad's watch and a billing for $165 for "cleaning." They polished the watchband! They never opened the watch to see what was wrong with it!! For a watch repair to not open a watch is insane. I wanted it opened, the gears cleaned and an estimate of any repairs as it was not working. So they polished a band and wanted $165. All of this taking place through a Lucite barrier like a money exchange and the woman had to use Google Translate to speak to me. I was not paying that. Luckily I had the watch in my hand. I told her I would pay her $20 for polishing the band and the cost of the other two watch items, a band and a removal of a link. She argued and I told her to call the cops because I was not going to be extorted and didn't want to walk out like I was doing something wrong. She then relented. THIS PLACE IS A SCAM OR A FRONT FOR SOMETHING. Stay away!!!!

Jon is truly an expert at what he does!! What a relief it was to find him! He is extremely…read moreprofessional, knowledgeable, HONEST, fair, respectful, personable and very kind. He came to our house to meet with us, bought several pieces of jewelry and gold that we had inherited and wanted to sell and he gave us a very honest and fair price. He went through each piece carefully, weighed and tested each piece for carat value and gave us his honest assessment. He didn't pressure us at all and even advised us to keep some pieces that were unique. He wrote out a check on the spot and we were able to deposit it immediately electronically before he left. We had an excellent experience with Jon and recommend him most highly without any reservation whatsoever. You will not be disappointed!!

Jon is great. he came over for appraisal and very quick, we closed a deal. he is someone that you…read morecan trust and rely on. I highly recommend Jon.