I bought a hot tub that leaked from the time I bought it. Initially I was advised to use an…read moreoutside umbrella that would cover the entire hot tub in order to avoid excessive sunlight that would evaporate the water. I took their advise by buying and installing an umbrella that covered the entire hot tub to eliminate evaporation which didn't work at all. They came and fixed a couple of leaks and charged $400...$400 dollars. The hot tub still leaks and I believe that it sat in their warehouse for several years before it was installed in my yard and perhaps got damaged while it sat. But $7,000 for a hot tub that leaked from the beginning is not right. They probably didn't know it was a leaker, but the guy who came repair some of the obvious leaks commented before he left that there were still leaks present. Not a nice experience with the hot tub I bought from them as I now need to refill it every other week and need someone to come and fixed the leaks I now still have.

Due to the ignorance of the owner/employees, I will no longer patronize this business. They don't…read morecare about breaking Americans with disabilities act laws, a federal law, and couldn't care less about customer service. I was planning on buying a couple bags of their overpriced charcoal and was told that they would not "come near me" because I informed them that because of a medical condition, I cannot wear a mask. Of course neither of the people working there were wearing a mask when I walked in, proving to me that they are more interested in virtue signaling then in reality. As a disabled veteran, I am disgusted that I have to see this behavior in what used to be the United States.

Rude (non-customer oriented) staff. Isn't it funny how nice people are when they're selling you…read moresomething? All smiles! But when I asked them to honor their so called "lifetime warranty", the smiles were long gone. Better to simply go online and buy the same grill from someone else - shipped to your doorstep.

This place is a scam. Order not filled for almost 6 months. After 6 months of the runaround, I had…read moreto threaten to sue to get a refund. The staff member didn't care and treated it like a joke. Buyer beware.

Thank you Jessica at Fire Pits USA for helping me get my BBQ for my husband in time for Fathers…read moreDay. I had a great experience with this company, and I would use them again in a heart beat. My BBQ shipped when they said it would ship, but even better than that is how they shipped my BBQ it was securely strapped to the pallet. Wrapped multiple time and arrived without a scratch on it. Unlike the first one I ordered from Lowes which arrived destroyed and broken in half...literally

From the owner: Are you searching for a trusted and reliable fire pit company in the Fort Lauderdale, FL area? Make…read moreFire Pits USA your first choice. Our fire pit builders have over 20 years of industry experience. Count on us to exceed your expectations and leave you completely satisfied with the quality of our work. From home fire pit installations to hotel fire pit installations, we've got you covered. Call our fire pit company today at 786-696-1996.

I thought I had a roof leak, but the roofer told me it was my chimney. Joe came out the same day I…read morecalled him & he arranged to do the work the very next day. He & Louis showed up when they said they would for those appointments, as well as when they returned to paint after the cement repair had hardened. Joe answered ALL of my questions, his cost was very fair & he made no attempt to upsell. He & Louis cleaned up after everything they did & were considerate of my time. Joe diagnosed the problem accurately the first time & obviously did good repair work, because the inside of my house is dry again. Most incredible is that Joe called me a couple of days later, when we got a heavy rain, to make sure they had gotten it right. What EXCELLENT customer service !!! Please use Joe for any of your chimney needs, because you won't find anyone more honest, fair or capable.

From the owner: Everyone should have their chimney and dryer vent inspected and if needed, cleaned or repaired. I…read moreservice, repair and clean fireplaces, sweep chimneys, clothes dryer vents, coal pizza ovens and woodstoves throughout South Florida in Palm Beach, Broward, and Dade counties. I have thousands of references and have performed hundreds of chimney repairs following the hurricanes we've had here over the years. I have been working in the dryer vent cleaning, chimney sweep and fireplace repair business for over 20 years. I can diagnose common chimney problems like soot buildup, smoking, water penetration, missing or damaged chimney caps and dampers, as well as animal removal and bird nest issues in your chimney. I'm honest, fair and reliable.

So amazing! The best customer service. JOEL is an expert with the chimneys etc. We've been using…read morehim for years for our fireplace. Just wonderful! I can't say enough wonderful things about JOEL's chimney and dryer vent! 1 million stars!!!

I highly recommend this company for their professionalism, honesty and promptness. Joel Trujillo…read moreand his brother Abel, did an awesome job replacing my rusty chimney cap, they came first to inspect and to provide me with an estimate (which was very reasonable) followed by another trip to make the necessary repairs a week later. Joel is a very good communicator: via text he would check in to confirm both appointments and he always arrived on time in spite of the fact they were coming down from Broward County. I am very happy with the work and recommend them in a heart beat! Another bonus is that he has MANY years of experience in his field, he knows what he's doing and doesn't try to rip you off!!!

Abandoned a balcony project and caused water damage when they didn't seal off their demo work…read moredespite me reaching out to them to do so. I have receipts because they'll undoubtedly deny this. Not only did they not finish the job but they also left water damage to my ceiling which I will end up paying for. They lack accountability, professionalism and integrity. I gave them the opportunity to make it right by only paying a small portion of what I have to pay to fix their damage and they leaned in on their unprofessionalism and lies. --------------- They are also lying in their response as they said the damage they caused was pre-existing. This is false as they damaged the ceiling which was fine before they started the project. I have texts from the owner Greg that back this up. Also I didn't post reviews from the initial work they did because I didn't know how to review as there were quite a few things that had to be redone in previous jobs

Relax. You're in very good hands. Gregore at Rapid Handy responded within minutes of my Yelp query,…read moreand arrived that same day. I was nervous about mounting such a large unit on our new home, built in 1954 with lath/plaster walls. Gregore not only gave me good advice on the proper mounting hardware to use (Best Buy tried selling me a lesser option), he mounted the set so securely that I know for a fact it ain't going anywhere. There are lots of chances you have to take when hiring someone for a small job. Relax. Rapid Handy is professional, friendly, and they'll do it right.

He was great to work with. He was on time and He did a great job finishing our ceiling and a…read morereasonable price!

Sal is skilled, honest, reliable and reasonably priced. He did a great job painting and fixing…read moresome drywall damage when I moved furniture out of a room. He showed up on time and communicated with me throughout the job. I highly recommend this company and will use them again for my next project.

100% satisfied with their work…read more They took about 5 hours for the whole job and were very professional I couldnt be happier with the outcome, just remove your sofas from the room because it gets very dusty but their crew cleans up well when theyre finishe

Due to our location, I have not used Morton Stones for installation, but I can speak to my…read moreexperience with ordering and shipping of brick veneer. I ordered multiple brick veneer samples, which came wrapped in bubble wrap inside boxes via USPS. There was minimal to moderate breakage, depending on the box, but enough bricks were intact to assess the color and characteristics of the brick. I wanted to place an order for a custom color mix. I called the phone number on the website and found myself speaking directly with Laszlo, the owner. He patiently answered all of my questions and suggested I text him a photo of my favorite samples to ensure he understood what I wanted. He provided guidance on how to submit the custom order online. I was pleasantly surprised to receive a text a day or two later with a photo of my order and its various colors. I appreciated the extra step Laszlo took to ensure the mix was what I had in mind. When the brick arrived, it was clear there had been a mix-up with the order. Additionally, I would estimate about 25% breakage in freight from Florida to Maine. (The brick was stacked on a pallet with sides wrapped in heavy plastic.) Laszlo was immediately available to discuss concerns and next steps. Within one week, the correct order arrived, with minimal breakage. While the process was not without hiccups, I am entirely satisfied with the quality and end result. Laszlo and I exchanged ~25 text messages and 3-4 phone calls. Although my order was not very large, he was consistently professional, responsive, helpful, and concerned about my satisfaction. I was particularly impressed with the extra steps he took to ensure we had a mutual understanding of my color preferences, and his timely response to an order mistake. I would order from Morton Stones again without any hesitation.