They have helped me with my pool for years Employees are…read moreexceptional and very knowledgeable

Best pool store ever! Reasonable prices and excellent customer service. We've used them both for…read moresome repair work on our pool and to purchase our chlorine and other maintenance items weekly. All the guys who work here are super nice and always carry my chlorine to my car and put it in the trunk for me. I can't imagine getting that type of service anywhere else. I'm glad this store is right around the corner from my house because they are awesome.

Just got a new hot tub from this place and the service and quality is AMAZING!!! I couldn't be…read morehappier. The staff takes the time to inform and educate and makes you feel comfortable with your purchase. I highly recommend Florida Hot Tub and Sauna!

I purchased my hot tub in 2021 from this company. It stopped working in February 2026. After a…read moremonth trying to get the service manager to call me back he ordered what he thought would fix the problem. $202 for the part 2 weeks later installed still didn't work. Circuit board was ordered $189 and $330 for installation. Still didn't work. After hours the service tech blamed my breaker. Called an electrician and tested the breaker it was fine. He read circuit board schematic and found the problem. Service tech did an incorrect installation and did not remove a jumper wire. $232 for electrician. Spoke to the owner Larry he didn't seem to care about the service tech incorrect installation or my electrician fee. It is profit over customer service. Never again.

If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

Great service and even prices ( look out for coupons in email or mail up to 25 % off sometimes )…read morecan't beat that ! Carlos is extremely knowledgeable and helpful! You also get 5% cash back

I come here if I am in the area but it is the closest Leslie's location to my house in Hollywood…read moreLakes. On my most recent visit you have one guy expertly running the whole store. On week end errands we got two jugs refilled with cholorine as well as a new net to get leaves out of the pool. Prices are very competitive and while we were there I had seen quite a few items we will come back for. They had sculputed wicker loungers that could go in pool or nearby. Also out door heaters were well priced but it never gets cold enough to use this past Winter. Even great pricing on one armed umbrellas amazing how much the pricing here has come down. Definitely will be back as they have everyrhing covered for all your pool needs.

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

We got our beautiful sauna from The Sauna and Steam Center, and could not be happier. They are as…read moreprofessional and meticulous and they come. I highly recommend them, and I'm tough to please. Kudos to them and their team!

From the owner: Custom Sauna, Portable Sauna, Steam Room Equipments, Steam Room Accessories, Finnleo products, Mr…read more Steam products, Amerec products.

I stopped in here yesterday on a whim because I didn't want to stop by one of the two larger chains…read more& I needed some test strips for my spa. This shop happens to be on the (literal) right side of the street for me to pop in on my way home. I have a spa which doesn't require much in the line of chemicals or maintenance, but I'll definitely be back.

We are new to the neighborhood and just got a house with a pool, we didn't really know what we were…read moredoing and called these folks and they came to the rescue big time! I am so impressed with their service. Lance and Maurice are just great. They did a house call and did some 'baracuda troubleshooting' as well as walked us through what we needed to do to keep our pool maintained and beautiful. I just can't say enough about how kind and helpful they are at this place. I am very pleased that they even helped us out while we were away on vacation and had a small problem. I am a huge fan now for life and think that their service ROCKS!

OJ & crew did an awesome job! I had my inground pool relined…read morewithout any issues. Nice work! Thank you!

Above the Rest Pools are the best! OJ and his crew are reliable and do a great job. They cleaned…read moreup daily and when they finished the installation left a spotless work area. He answered all my questions before, during, and after putting in the pool and even came back immediately when I thought there was a problem This is the second pool they have installed for me and I would happily use them again!

Other people have told me about this place. So I decided to stop by and inquire about changing out…read moremy pool motor. I brought in the motor they even mount everything back on for you can't beat that. The guy hooks it up and proceeds to tell me I have 2 years left on it and he cleaned it out for me had debris blocking it from fully working correctly. I ask him what I owe he's says just come back when you need something. Not too many people would have did that an standup guy in my book will get all my business now.

Do NOT let their repairman Roger Suarez 954-817-5265 service your pool. He is a SCAM ARTIST. He…read moreconned my elderly mom out of $500+ by coming to fix one thing and then purposely breaking another so he would have to come back. Each time he charges a $75 fee. I am a Georgia Tech engineer so I know a thing or two about pumps and motors. More than enough to know that when things keep "breaking" one after another in only a couple months that something is very wrong. My Dad and I have been patrons of the store for 32 years ever since we moved to Plantation in 1983. So I'm not just making this up because of one bad experience. I went to Paul, the owner of Majestic and also Crystal Pool Supplies, and explained the situation to him. He and my Dad were very friendly until he passed away a few years so I thought Paul would understand and help me out. I was dead wrong. He not only backed Roger but told me to take him to court when I asked to be compensated. 32, yes thirty-two years and that's how he treats one of his most loyal customers. So ask yourself, how is he going to treat you when something goes wrong.

Paradise grills in Plantation has a beautiful show room, Justin is a great sales man very detailed…read moreand helpful answering all my questions. I really love this location and what it offers. Will be returning soon to make my purchase with Justin.

Paradise Grills Plantation is truly impressive. Their showroom is beautiful, spacious,…read morewell-designed, and filled with eye-catching outdoor kitchen setups that make it easy to picture your dream backyard. The quality of their products really stands out, but the service is what makes the experience exceptional. Jesus, in particular, is an excellent salesperson. He is knowledgeable, patient, and genuinely committed to helping you find the perfect fit for your home. His attention to detail and willingness to walk you through every option made the process both enjoyable and stress-free. If you're looking to elevate your outdoor living space, I highly recommend Paradise Grills Plantation, and Jesus, for a top-tier experience.