Thank you Daniel from Legendary Appliance, Heater and Air! My family is thankful for the help he…read morehas been to get our home's heater fixed up like new just in time before the cold hits. He is professional, hard working and does quality work! Thanks again, we appreciate it!

From the owner: Appliance Heat & Air Repair Company Servicing The Greater Chattanooga & North Georgia Arearead more

Very helpful information just by talking on the phone. Appreciated him sharing his knowledge on the…read morebest appliance to shop for.

Of course, we hope to never have another appliance breakdown, but if we do, we will call Mario. On…read moretime, zeroed in on the problem, showed me what he was doing, explained why he was doing it, and then gave me suggestions to possibly avoid the same issue again. Great job!

I called for service. My side by side refrigerator Freezer wasn't freezing correctly. An agent…read morecame out. He did Nothing. He told me that it would cost 900 or more to fix my refrigerator because it's a Samsung with a motherboard. He only had a few minutes because he had a Dr's appointment in a few minutes. He charged me almost 140.00 for No service He didn't check to see if it needed to be gased up. It was a slick form of robbery just for coming out.

Our dishwasher quit working. No lights were coming on. I know nothing about appliances, so I…read morecalled Mr Appliance. We were quoted $99 for a service call. After taking off the kick plate and resetting the control board we were charged $120. So I guess nothing is included in the service call. We were charged extra for less than 5 minutes of work. That did not work and we were told that the repairs would cost more than a new unit. Well, before buying a new unit, I decided I would take a stab. Pulled the unit out of the cabinet and checked all the connections I could reach. Had the unit working in less than 15 minutes. I have ZERO knowledge or experience working on electronics or appliances. Mr. Appliance is lazy and incompetent. You are better off watching a youtube video and taking care of it yourself. After reading other reviews, it seems a big part of their business plan is spending 5 minutes on $99 service calls and not doing any work.

Contacted Vac-Central for replacement parts for my existing system. Mr. Goggans was extremely…read morehelpful and had all three items I was needing. super nice and knowledgeable regarding the systems. Highly recommend!

Awesome service. Stuart took his time and made sure all Vac system was 100% before leaving. He's…read moreour go to Vac guy from now on.

So, apparently the issue with the HVAC servicing was a complete misunderstanding between the…read moremanagement and myself. I would like to thank the management of Signature Appliance for reaching out to rectify this situation. Calmer heads did prevail and I applaud the men and women of your company. Thank you all and God Bless.

The WORST customer service experience I have ever had…read more The people are rude, make you feel like and inconvenience, and seemingly go out of their way to make your life harder!

Rudest man ever...wanted a credit card number before he even looked at refrigerator that isn't even…read morea year old. When I said I would give him my card, if needed, after he looked at it...he said he was taking me off his list and hung up on me. Completely unprofessional and totally classless. Do not waste your time with this guy.

The owner of this company called me to set up an appointment to look at my Speed Queen washer. The…read moreplace of purchase put in a service order and Volunteer is who the service dept. chose. Jerry,the owner,called at 7 AM and I asked if could call back later as we were still asleep. He hung up on me. I called him back an hour later and told him my husband worked 2nd and that's Why I asked him to call back. He told me to find somebody else to fix my washer and hung up on me again. I called him back and he wouldn't answer. He lied to whoever he spoke with at the place of purchase and told them I cursed him out for calling that early. They told me that wasn't the first complaint they've had about him and that he owns the company and doesn't have to answer to anyone. They also said he's a good repairman. That being said I don't care how good he is I will not let someone that treats his customers like that anywhere near my home. He is definitely the rudest and most childish "professional " I've ever encountered. He's an older "gentleman" that should know better and he Is a liar who won't own his behavior.

The man at Baugh was sent to me through Select Home Warranty. He was the worst repairman I've ever…read moredealt with. He kept putting me off, saying it would be a couple more days, every time I called. He never scheduled an appointment. Finally one day, three and a half weeks later, after I got his receptionist, he said he would come out that afternoon "sometime." When he got here, he told me I wasn't letting the water run long enough before starting the dishwasher (that it was my fault my machine isn't working). He argued that the machine I've used regularly for 10 years wasn't broken. It was. Then he argued that I owed more than Select's contract price. I didn't. After he left, his body odor lingered for an hour or so. He was rude, unprofessional, untimely, and incompetent. Unfortunately, I had to give him a star to get my review. That's more than he deserves!!!

Don't use this company ! Man on the phone was rude and abusive , I can't imagine they will stay in…read morebusiness much longer by the way they communicate with people.