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    Alpha Appliance Service

    4.0 (4 reviews)
    Open 9:00 am - 5:00 pm

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    Signature Appliance - Your Appliance Super Hero, Larry

    Signature Appliance

    (24 reviews)

    So, apparently the issue with the HVAC servicing was a complete misunderstanding between the…read moremanagement and myself. I would like to thank the management of Signature Appliance for reaching out to rectify this situation. Calmer heads did prevail and I applaud the men and women of your company. Thank you all and God Bless.

    We have had signature appliance service our home several times over the past years and each time…read morewas met with great customer service and timeliness of repairs. However, in August of last year we had a service call, they came out and fixed the washer, we paid our bill and that was that. Fast forward to November, I see a charge of $176 on my bank statement from signature appliance. I simply called to inquire why this was, after a couple calls and leaving messages with an assistant, I was finally able to soak with someone higher up who informed me that this was simply an outstanding balance and was finally processed due to end of year book closings. I informed them that this was the same charge I had paid for our last interaction back in August and I felt this was a duplicate. I was told they would look into this and ensure it wasn't made in error. Since then I have continued to call, leave messages and nothing else has been said. I now sit here months later with no answers and feeling rather robbed. This business is not practicing in good faith to their customers and have failed to provide any explanation as to why I would be charged months later for services I've already paid for at the time of the appointment.

    Volunteer Appliance Service

    Volunteer Appliance Service

    (16 reviews)

    Jerry was wonderful at Volunteer Appliance. This is my 2nd time using Volunteer Appliance. Quick…read moreresponse time to my phone calls. The heating element was out on my dryer and was on back order. He quickly ordered it through Speed Queen and had it expedited to my house. I called him when I received it and he had the part installed in less than 24 hours from the time I called him. Highly recommend him for washer and dryer repairs!

    The owner of this company called me to set up an appointment to look at my Speed Queen washer. The…read moreplace of purchase put in a service order and Volunteer is who the service dept. chose. Jerry,the owner,called at 7 AM and I asked if could call back later as we were still asleep. He hung up on me. I called him back an hour later and told him my husband worked 2nd and that's Why I asked him to call back. He told me to find somebody else to fix my washer and hung up on me again. I called him back and he wouldn't answer. He lied to whoever he spoke with at the place of purchase and told them I cursed him out for calling that early. They told me that wasn't the first complaint they've had about him and that he owns the company and doesn't have to answer to anyone. They also said he's a good repairman. That being said I don't care how good he is I will not let someone that treats his customers like that anywhere near my home. He is definitely the rudest and most childish "professional " I've ever encountered. He's an older "gentleman" that should know better and he Is a liar who won't own his behavior.

    Alpha Appliance Service - homeappliancerepair - Updated May 2026

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