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    Alpha Auto Group

    1.5 (6 reviews)
    Open 10:00 am - 6:00 pm

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    6 years ago

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    5 years ago

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    Sullivan Auto Trading

    Sullivan Auto Trading

    2.3
    (63 reviews)

    BUYER BEWARE! Do not leave a postdated check with these guys! We had a quick and efficient car…read morebuying experience. Maybe too quick and efficient on the dealership's end. The finance manager/owner accepted a post dated check from us and agreed to "hold it in his desk" while we transferred funds to our checking account to cover the cost of our vehicle. No problem, he said. Even told us to call him if we needed extra time. We were disappointed to see the check clear our account 2 days before the date it was written for. Lucky for us, the money we transferred hit our account the same day the check cleared. I give 3 stars as we are incredibly pleased with our new vehicle to date. Based on shady business practice, will not return in any capacity. EDIT: After reading this review, Austin called to apologize and take ownership of "oversight" on dealership's end.

    If there were 0 stars. I'd give it. This Dealership was one of the most disappointing experiences…read moreI've had while car shopping. Their prices look decent at first, but once you sit down, they hit you with ridiculously high processing fees that make the deal way worse than advertised. They don't negotiate, they don't try to work with you, they hide behind "policy" instead of offering real customer service. A car that's been sitting on their lot for over a month is somehow considered "new inventory" to them, and they refuse to adjust the price. The whole place feels like they care more about squeezing every dollar out of you than actually selling cars. Suppose you're looking for fair pricing and transparency. Do yourself a favor and go somewhere else. Would not recommend this dealership to anyone.

    Car City

    Car City

    2.0
    (23 reviews)

    estube ahi ase como 2 cemanas fui aver el toyota camry rojo que tienen me gusto y el precio que…read moretenia en linea era de 9.995 y yo pence la tarisa qie eyos cobran mas los texes dije yo me suvira a unos 11.500 o 12 mill y el moreno dise llamarse jerente me sale que la totalidad de todo eran 16.000 y le dije que me enceñara el papel onde estaban la totalidad de todo los nuemeros queria verlos y me sale que en una pajina el mismo asia los numeros con u lapicero y desde que vi eso dije que lugar de rateros me vine a meter entonses le dije que xq me salia tanto y me dijo qie el carro el le avia suvido 1800 mas y solo mele quede viendo y le dije que eso era ilegal lo que estava asiendo y me dijo que me fuera hahaha entonses mi recomendacion no caidan ahi yo tengo buen credito y soy onesto fui ahi por que si me gusto el carro y necesitava un carro asi para mi travajo xq esos carros son bueno pero sos unos rateros si puede ver su pajina de google de ahi tienen desextivados los comentarios y es xq saben lo que acen

    hello id like to take the time to thank chris and diana for getting me into a nice 2019 ford fusion…read morehybrid titanium! =) very smooth easy process to go through and get down and as well as very friendly and point blank if they can get you done or not. I was able to get done with the help of my mom but for the price and as well as the deal on this vehicle and great warranty and as well as shipping and all to me! =). If you do get a car through them please do go to chis and diana as they will go hard to bat for you to get into a car and do their best for you! i promise you wont regret it at all! =) thank you guys!

    Hyundai Motor America

    Hyundai Motor America

    1.0
    (2 reviews)

    We have purchased four Hyundai vehicles in the last three years because we believed in the brand…read more Unfortunately, our recent experience with Hyundai's Roadside Assistance program has completely changed our opinion. Hyundai contracts with AAA for roadside assistance, which in turn subcontracts to local towing companies. After requesting roadside assistance for our vehicle, the tow company damaged the front end and right side of our car while loading it onto the tow truck with a flat tire. Despite numerous calls and emails to both Hyundai and AAA, neither company has accepted responsibility for the damage. Instead, each has pointed the finger at the other, leaving us to pay for damage that occurred while using Hyundai's roadside assistance program. This experience has been extremely disappointing. We expected Hyundai to stand behind the service they provide to their customers, but that simply did not happen. After purchasing four Hyundai vehicles in just three years, we will no longer be purchasing Hyundai vehicles in the future. They do not stand behind their product.

    In April 2024, I purchased a 2021 Hyundai Santa Fe believing I'd found a reliable vehicle with the…read morefeatures I wanted. Within months, that belief started to unravel. The fuel door malfunctioned. The backup camera needed replacement. The USB port failed. The car wasn't even properly detailed at delivery and had to go back for cleaning. Annoyances, yes--but I assumed a reputable brand and its dealership would make things right. The real trouble began with the panoramic sunroof. On the one‑year anniversary of my purchase April 2025 I left the Santa Fe with Pohanka Hyundai of Fredericksburg for a sunroof that had become temperamental. From the outset, communication was poor. My assigned advisor didn't provide regular updates; then he was out on paternity leave, and silence followed. I discovered--only after I called--that my advisor had left the company and that the Customer Service Manager, Fred, would be my new point of contact. Fred's regular updates didn't begin until I posted publicly on the dealership's Facebook page. After the Fourth of July in 2025, I finally got the vehicle back only for the sunroof to fail again. On August 12, 2025, I returned the Santa Fe for repair a second time. That was five months ago. Today is January 14, 2026, and my car remains unrepaired. I've stopped by the dealership repeatedly, and each time I find the Santa Fe in the same spot, week after week, now stained with bird droppings and sitting on a flat tire. Again, no one was updating me and their words no longer carry any weight. Because the dealership wasn't resolving the issue, I escalated to Hyundai Motor America. I asked for reimbursement for the months I've been paying for a vehicle I cannot use. Corporate refused to cover more than three months of car payments, citing policy, declined a buyback, and has been nonresponsive. I'm stuck in loaners, paying for a car that has been in the dealership's possession for repair for nearly a year, unable to enjoy the vehicle I purchased in good faith. I chose Hyundai for its reputation and the Santa Fe for the accessories and conveniences that made day‑to‑day life easier. What I've experienced instead has been a long, discouraging nightmare: months of poor communication, changing points of contact without notice, a repeated mechanical defect, and a vehicle left to deteriorate while I continue to make payments. There has been no empathy, no ownership of the problem, and no meaningful path to resolution--just delays, backorder explanations, and policies that deny practical relief.

    Alpha Auto Group - carbuyers - Updated July 2026

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