Great customer service, looking for walking shoes on sale and the ones I liked not in stock,…read moreAlexandra checked stock in nearby stores then called and verified availability. Thank you so much.

Love this place so much!! One of the employees Desmond is so sweet, very impressed that they hired…read morehim on and have such a great team!!! He is always so helpful with anything that I need, he definitely has a way with his words, and knows what you need before you even tell him, thank you BIG 555555. The store always has the best stuff I bought their stationary hammock and that thing is awesome when sitting in the park to read :) the value always outbeats the prices!!

Found out that they no longer carry Nikes so I did get a pair of slip on Skechers that I'm really…read morehappy with And the personal there was very helpful .

Very nice merchandise good selection of athletic shoes for ladies good sales Reasonable prices on…read moresunglasses clean store shop at these locations many years nice sales help always and very nice cashiers

Very happy with my adjustable dumbell purchase even with the USPS losing my packages! They were…read morevery responsive and filed a claim quickly. Will order again from them! Be safe

On Tuesday, May 12, 2026 at approximately 2:20PM I attempted to make a purchase at Dick's Sporting…read moreGoods located at 8825 W. Charleston Blvd., Las Vegas, NV 89117- 5455 store number 1399. I had a coupon for $40. I went to the front of the store and was waited on by teammate Kimberly. I gave her the correct phone number to which the coupon would have been associated with. She said she was unable to pull up the coupon. I guaranteed her that the coupon had not been used and I was attempting to use it on a purchase I planned on making at this store. Kimberly was very nonchalant about it and informed me that I must have the phone number wrong or that it had been previously used. At this time another customer stepped up and told me and Kimberly she had the same problem with the same coupon. I then pointed out to Kimberly, the expiration date was May 17, 2026 therefore this coupon was well within the allotted times . Kimberly, then informed me there was nothing she could do. The coupon was not valid. .I asked to speak with the store manager to which she did call for. Tony approached me and introduced himself as the store manager. I again explained that I was trying to verify the coupon that I had. Tony again took the phone number that was associated with the coupon and again verified that it was invalid. I asked him why it would be invalid when I knew it had not been used and I was well within the expiration time. He gave no explanation just stated it was not coming up on the computer and it must've been used. I guaranteed him that it had not been used. The customer that had stepped up prior once again came over and stated to Tony she had the same problem with the same coupon at the store located at the fashion show mall when I attempted to ask another question Tony became very hostile and informed me to calm down. I had not risen my voice. I believe I was speaking very calmly. I was simply asking for clarification as to why there was a problem Tony continued to make very disrespectful and condescending statements to me. Tony then stated to me, "if I was not calm, ( referring to himself) you would be aware of it also you need to Liston to me." The other customer looked at both of us and she turned and walked away. Tony then told me to just get back in line and the teammate can override it. I informed him I don't believe she was going to because she could've done that in the first place and she made no attempt nor did she tell me she could do that , this is why I requested to speak to a manager. Tony turned to walk away from me, stopped turn back around and looked at me with a very disgusted look and looked at Kimberly and said just go ahead and override it and walked away from me. Once Tony informed me that he authorized for teammate Kimberly to override the coupon in order for me to use it I then purchased a pair of Nike men's Reactx Rejuvan8 shoes. The teammate that assisted me in the shoe department was a young man by the name of Jaquez. The young man in the shoe department was extremely helpful. I did inform him of the treatment that I had received not only from Kimberly, but also the store manager, Tony. Jaquez immediately apologized and asked me if there was anything he could do to further assist me I did ask him for the Customer Service number. I was very disappointed in the way I was treated at this location, especially by the teammate Kimberly with no explanation or any further assistance in regards to the coupon. And the store manager, Tony was extremely condescending and disrespectful when I simply asked reasonable questions and at no time did he offer any suggestions. I believe the only reason he honored it is because of the other customer that stepped up and informed him that she had had the same problem with the same coupon. I believe there must be a problem in the system with Dick's Sporting Goods. I would like to thank you for your time on this matter. I feel that both the Store manager, Tonyand the teammate Kimberlyneed further training and also in Customer Service relations. If you would have any questions or concerns, please feel free to reach out to me at your convenience

Got some new football cleats for the stringbean, growth spurt! Mens size 7 wide Nike Alpha black…read more Under $60 with tax. You go to the Kiosk to "order" a fitting. You have to be closeby. Stringbean tried one pair but it was narrow and low-cut. So, the next one was wide and had more of a high-top feel. Much better. Winner! Nice dudes in the shoe department. Thank you. Well stocked. Big store. Seemed to have many sports categories covered. Man, the bathroom was very hard to find. Left most corner of the store. Checkout was easy. Just a few other customers in line. Not very busy in the daytime.