My fabulous experience began right after I found South Bay Carpets and Hardwood Floors on Yelp and…read morerequested a consultation. They were the only company to respond quickly and show up to take measurements. Then we made an appointment to meet in the showroom, where Joshua very knowledgeably directed us to the options that met our needs. We had some timing issues and they remained flexible. The installation team showed up on time and ready to work. When an issue was identified with our subflooring on our stairs, South Bar Carpets sent out their wood specialist, who checked each stair to ensure it was structurally sound and discussed our options for remediating stains. He could have easily told us the stairs needed to be replaced (a hefty price), so I really appreciated his honesty! We treated the stairs ourselves following everyone's advice, then the installation team returned just when they said they would to finish the job. They were polite, helpful, efficient and did their best to contain the mess. Highly recommend. I love our new carpeting!

I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

We recently had new flooring installed in our home, and we are so happy with the results! Our…read morefloors look absolutely beautiful and have completely transformed our living space. The house feels brighter, cleaner, and so much more spacious. From start to finish, this company was so easy to work with, efficient, friendly, and professional. Everyone we interacted with was helpful and made the whole process feel much less stressful. Kevin came to my house showed me samples so I was able to see actual colors to match it with my kitchen tiles and feel actual texture. He explained the product details and compared them and he gave me a reasonable price. I did not bother looking and talking to other companies, when the price was within my budget and was told it will be done in 4 days, i was sold. During the installation, they discovered that our previous flooring had actually been installed over the existing tile, which we weren't aware of. They took the time to explain the situation, went over our options, and were completely transparent about what would be involved if we wanted to remove the tile and level the floors. I really appreciated that they didn't pressure us and allowed us to make the decision that was best for our home. The installation team worked efficiently and did a beautiful job. They were friendly, respectful of our home, and clearly took pride in their work. Even though flooring installation can be a stressful process, they made it easy and smooth from beginning to end. And now that everything is finished, I absolutely LOVE our new floors! They are exactly what I was hoping for and have made such a huge difference in our home. Thank you so much to the entire team! We would absolutely recommend you to anyone looking for quality flooring, excellent workmanship, and a company that is genuinely easy and pleasant to work with. Five stars all around!

Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

Responded quickly to my inquiry, but they have an 8 week backlog…read more Maybe they need to hire more staff?

Forgot to mention that he's licensed and does really excellent work. Very very fair pricing,…read morecommunicative and on time. Will use him for my next project without a doubt.

I did not end up hiring Floor Network, but I felt compelled to leave an excellent review because of…read morethe great customer service I received. The receptionist was incredibly helpful and informative, and she took the time to help me figure out a solution for my project, even though the job was ultimately too small for their services. I really appreciate the kindness, professionalism, and willingness to help. It's refreshing to encounter someone who genuinely takes the time to help, even when there isn't a sale involved. Thank you!!!!

I had about half my floors in my house renewed, which originally had both carpet and old laminate I…read moredidn't like. Also included a stairwell. It was a big project and I was trying to be very selective. I'm happy I picked The Floors Network. The estimate was quick and easy. Aldolfo had found time to work around and was quick to provide an estimate. His daughter, Karin, assisted me along the way as the team had to spend several days with the removal and installation. I was pressed on time to have it completed ASAP and they were very accommodating, starting immediately after signing. I couldn't be pleased more. They worked around several tricky components in my house and provided a great result. Very pleased and would recommend. Thank you!

I needed to have my floor repaired after removing an old gas floor furnace in my living room. Since…read moreit's in the main part of the house, I really wanted the repair to match the original flooring as closely as possible. I texted Paul some pictures, and he was able to give me a quote over the phone. Once I agreed to move forward, he got me scheduled pretty quickly. Luis came out and explained what needed to be done. Since the original composite floor panels are no longer made, he had to cut individual pieces of white oak to match the exact size and keep the original look of the panels. You could tell a lot of time and care went into it. After carefully piecing everything together, he sanded and finished it to match the original color of the floor. Honestly, when it was done, I could not tell the difference. The repair blended in perfectly with the original floor. Really impressed with the craftsmanship and attention to detail. I'd definitely recommend Paul's Wood Flooring.

Paul is very knowledgeable and professional. He came out to our home and gave us an estimate to…read morerefinish our hardwood floors in a very timely manner. His crew started the next week and did a fantastic job from start to finish! They were very respectful and took great care to clean up and explain what they were doing. The finished job is beyond our expectations! The floor blended seamlessly and is absolutely beautiful. Highly recommend!! Thank you for the kindness, great communication and excellent hard work.

Thank you Josh! On short notice, Josh came to inspect the subflooring (and leveling) at my project,…read morebecause the wood flooring will be installed next and I am not qualified to evaluate the work-in-progress (subflooring) that precedes the installation of engineered hardwood flooring. Josh is *such* a pro. I am so lucky that Lou's Floor came up on my search. Josh *patiently* communicated so many helpful details to me. He obviously knows his business and cares about the outcome. The next time I need flooring work, I will call him.

I highly recommend Lou's floor covering! Josh is the best! They installed carpet in one day and did…read morean amazing job. I love to support local businesses and will be using them again in the future!

Chris and his team did an amazing job with our floors. We chose a combination of refinishing the…read moreoriginal hardwood floors and installing laminate flooring throughout the house. We were able to take laminate samples home to see how they looked in each room at different times of the day, which I highly recommend doing. The team also successfully troubleshot and resolved a floor-leveling issue in our main living room. The entire project was completed within a week, and communication was excellent throughout the process. I highly recommend Hana Hardwood for any flooring project you may be considering!

So thankful for Chris C and his team. Everyone at Hana Hardwood did a great job addressing my…read morelaminate installation needs in such a short amount of time. I highly recommend this company.

Mike was great to work with - came to give us an estimate within our tight timeline, and worked…read morewith us to get our carpet ordered quickly and replaced on the only day we had available before move in. His install team was great and took their time to make sure the job was well done. They cleaned everything up and left the place looking great! Price was great and much better deal than other places quoted us, without losing quality. Highly recommend Carpet Corner!

Carpet corner came out the next day and got things measured and a quote came right after. Needed to…read moreget carpet installed fairly quickly as we are days from moving. Mike got us covered and took cared of our needs and was very responsive along the way. Great value and great service. Thank you Carpet Corner for the great experience.

Highly Recommended. They gave me a great price, and the floor looks great. They were accomadating…read morewhen we had some tricky scheduling issues and other contractors working in the area. I will use them again.

My refrigerator finally took its last breath a few weeks ago and I had a new one delivered. But…read morewhen they tried to install it in the nook, it didn't fit because the persistent leak from my dying refrigerator had warped the old wood laminate that was underneath it. So while my refrigerator remained plugged in in my living room, I needed to find a good flooring company asap! I called around like 8 places and no one was able to come out sooner than in a week (some told me two weeks!) when I finally called Flooring Warehouse Center. Mohammad picked up the phone and was immediately helpful. He suggested we FaceTime so he could see my kitchen floor and from there he was just absolutely amazing. He was patient, knowledgeable and was genuinely interested in helping me out. He had one of his guys - Eduardo (who's also awesome!) come out to our house after his last job to demo my kitchen that same day, cement the next and on the 3rd day the floors were in. Even found great flooring he had in stock. When no one else bothered to work overtime or even tried to help me out, Mohammad and Eduardo did and did it with absolute kindness, commitment and confidence. My kitchen looks amazing and I love my new floors. I will forever only go to them. Thank you for caring and going the extra mile. We need more people like you guys in this world.

Great place ,and Today we got a great deal on beautiful backsplash large tiles , our family has…read morebeen a regular customer here for the better part of 5+ years , Not too long of a wait for them to load our product into our car, and Friendliness from.staff and Managers, plus free coffee area in loading dock/ Pro area

So, when I came to drop off a return I noticed that everybody was lining up on a specific side of…read morethe register, no one was on "the other side". So- I just stood behind them to return an item. Those 2 groups checked out, I was next, and the girl with half black half gray hair smirked and said- you need to go behind everybody else on the other side of the register... (that happened to start lining up quickly). The folks I was lined up behind did not do that, and nothing was said to them. We were all returning items. I explained that to her and she just stared blankly with no response. So, I walked to the other side to now stand behind a giant line and of course a nice gentleman said- go in front of me-you were here first. This girl was a full on rude and frankly just wanted to be. I am definitely going to other locations where customer service is better.