They were absolutely amazing! The owner is extremely knowledgeable and the staff was so helpful…read more Honest, good people!

Adam the owner was amazing to work with- he gave me a great price to replace my iPhone XS battery…read moreand I was in and out in 30 minutes. He was professional and very knowledgeable. Bring all your electronic needs to him, you will not be disappointed! If you're an Apple owner, don't go to the Genius bar, come here instead! So much quicker! Thanks again Adam!

I went into the store seeking help with recovering my samsung tablet. In a matter of minutes, my…read moreproblem was fixed and the attendant said, "have a nice day" & no charge. I think that was the third time I've gone in with what I feel is an insurmountable problem, only to walk out a few minutes with problem resolved....great customer service, very clean store....thank u

Do not take your phone to this repair shop. They are shady…read more I filed a claim to replace my screen, dropped the phone off, and when I picked it up I noticed damage to the back panel that wasn't there before. The shop told me to come back the next day and talk to the manager, which I did. He said they'd order the replacement part and fix the damage at no cost to me. A week went by with no call, so I followed up myself. I was told the part had arrived and the repair would only take a few minutes. Ten minutes later, the manager called and said I'd actually need to file a claim through my insurance -- but assured me it wouldn't cost anything and wouldn't count against my annual claim limit. When I called my insurance company, they told me the shop had already closed out the claim, and my only option now is a refurbished replacement phone. I'm still making monthly payments on my original, brand-new phone -- and will continue to for the life of the loan -- for a device that's about to be swapped out for a used, refurbished one with an unknown history. This is a clearly shady tactic. The shop damaged my phone, then maneuvered the claim process so they walked away with zero responsibility, and I'm the one stuck paying full price for a "new" phone I no longer have. To make matters worse, my insurance company was just as bad. Instead of acknowledging that this whole situation was caused by the shop's mistake, the rep basically told me I should consider myself lucky I'm not on the hook for the full deductible. Lucky? I'm losing a brand-new phone I'm still paying for and getting a used, refurbished one in return, through no fault of my own, and I'm supposed to feel grateful I'm not also paying extra for the privilege. I also want to note that the techs I dealt with were genuinely nice and professional. My real issue is with the manager, who handled this dishonestly and made me feel like the damage and the resulting hassle were somehow my fault -- like I was the inconvenience, instead of the customer dealing with the consequences of their mistake. Needless to say, I'll be shopping for a new insurance provider and crossing UBreakIFix off my list for good. If there's one thing I hope others take from this, it's to actually check reviews and shop around before trusting either a repair shop or an insurance provider with your device.

Fast response, great process and efficient service! What else could you ask for? Our son needed an…read moreextra large TV hung in his new house - in Tempe! Prompt service and very prepared! I will definitely use their service again and highly recommend!

Did the installation correctly and was very friendly. It is obvious that this is what he…read morespecializes in. Thank you again!

We've used their services for quite a few years. Maybe 10. Always responsive. Comes quickly. We…read morelove the service of our alarm goes off. We have been very happy and the quality is amazing for the cost.

After posting my original review in May' 23, I genuinely felt bad because my review was based on my…read moremisunderstanding of a brick and mortar business versus a home-grown solo operation. With that being addressed, I wish to blue-pencil my initial review. Kevin, the proprietor, reached out to me with assurance that he was still a viable entity. Although, I waited until recently, KTAG Alarms was prominent on my project list. There are too many words in the dictionary that reflect Kevin's work ethic, but if I may share a few, they are conscientious, meticulous, phenomenal, and reliable. After an initial consultation where Kevin came out to assess my needs, we agreed on a plan and a time to execute it. Due to my lifestyle, I am not easily accessible, but Kevin made sure to work around my schedule. My project was ripe with challenges, and where many may have given up in defeat, Kevin soldiered on...his motto being: "I promised you a service and I will deliver." Kevin worked tirelessly to ensure that I received his 'white glove' service. While there were some unseen costs outside of the agreed budget, Kevin footed those himself because he honors his commitment and his word is rock solid. Punctuality is his forte...when Kevin says he will be there at a certain time...he shows up 10 minutes early to fulfill his promise. In essence, Kevin is the type of individual you would want to hire for all of your projects for an iron-clad result. So, if you are on the market for an economical approach to securing your property and valuables, do not hesitate when considering KTAG Alarms. It should be at the forefront of your choices for a top-shelf 'customer service' experience.

Thank you, Arthur for the quick response to my project. I will definitely recommend you to all the…read moreHomies.

I bought a used EV that only came with 1 key fob, so I bought 2 from Amazon and needed to get them…read moreprogrammed and cut. They were quick to send a quote, came a few hours later and finished quickly and charged me exactly what they quoted. He was very efficient in getting it done with no problems and both keys work great! Would highly recommend!