I used a different company last fall that was highly rated on Yelp. They gave me incorrect…read moreinformation about my wood stove operation and didn't fix a problem with the cap on my chimney. Brandon came out just now and cleaned a couple dozen dead song birds out of my wood stove flu pipe in addition to the creosote buildup from running the stove all winter. He was also on time and polite. He's going to find a new cap for me without the bird gap. He takes plenty of pictures both inside the chimney and from the roof so you can see what's going on. This guy is great and I highly recommend him.

I had a squirrel in my condo when I got home one day. I knew that I needed to either repair or…read morereplace my chimney cap. I called Boise Chimney, left a voice mail message, and got a returned call right away. Brandon said he could come out and look to see what I needed and give me an estimate for the cost to repair or replace. An appt was made for the same day. I received a text message when he was on his way. He was so professional and courteous. He told me he was going to go up and take some pictures and come back down and explain to me what he seen. Come to find out there was a tree branch growing beside my chimney and every time the wind blew it was hitting my cap and eventually knocked it off. This was also affecting my neighbor because her chimney cap was smashed to one side because of that same tree branch. I had Brandon show my neighbor the pictures so she would not light a fire in her fireplace because of the tree branch up there that could catch fire. She had actually seen my chimney cap one day on the ground, picked it up and saved it. Brandon asked if he could see it. She gave it to him, he then said he could put it back up there for me and also try to straighten out my neighbor's cap. He went above and beyond. I am so impressed by him. I cannot say enough good things about Brandon. I currently do not use my fireplace, but if I ever decide to, I will definitely hire Brandon to inspect and sweep it for me. Highly recommend this company!!!!

I chose All Valley Fireplace for their great reviews. MJ came out this morning, right on time, and…read morejust did a great job of explaining what he would do in the way of fireplace maintenance. He did his work well and made our fireplace look like new. I was also prepared to buy a new remote because our's stopped working. MJ took our existing remote apart and fixed it for us, saving us a significant expense. He also did some touch up painting to our facade, where I scratched it trying to remove the glass. I'm very appreciative of MJ for that. I'm taking one star away because of my initial customer service experience. Early last week, I made an appointment for Thursday. I was given a four hour window, from 12-4 pm. I waited all afternoon, only to be told that the technician would not make it out within the given timeframe. Since I had a commitment that evening, I had to reschedule for today, Monday. As a first time customer, I expressed my disappointment to the young female receptionist and asked for the service manager to call me. I never received a call. That tainted my first experience with All Valley, but MJ made up for it with his excellent service. I would use All Valley again.

STAY FAR FAR AWAY from ALL VALLEY FIREPLACE ! They take ZERO responsibility with their product and…read moretheir installation. They're only looking for a quick sale- Absolute horrible customer service- we took our issue all the way to the top and they did zero to problem solve or help Navigate the situation. If you want a team player, this is not them.

It took a while to get on their calendar but they did a great job at a fair price. Purchased and…read morereplaced a part in my fireplace and were very friendly, and easy to with with.

Ritchie is responsive and on time. He shows you photos of what he finds inside and out and talks…read moreover the options at different price points. I appreciated his candor and he operates his business with a great deal of integrity. I highly recommend Idaho Fireplace & Chimney.

I contacted Safer Chimney for chimney repairs this past summer in July. They did a wonderful job;…read moreShawn was also kind to blow leaves and debris off our roof and then the sidewalks while he waited for things to set. Because he was so kind and generous to do that, I asked if he would be interested in re-bricking our front steps as well. He agreed and also did a beautiful job on them. I'm thrilled with how they turned out. They did 5-star work. The reason for the 4 stars instead of 5 is because of issues with timeliness in coming/arrival and finishing jobs in a timely manner that others mentioned in their reviews. I do hope that this company visits this criticism and takes it as incentive and opportunity to review how they can improve in this area. I appreciate their work ethic and workmanship so much.

After the 4th time of them rescheduling me on the day of service, I am done. Very bad communication…read moreon their part. You call and they hang up or don't answer- kind of like they are screening the calls. I can't say if they do a good job, as they did no work, just kept wasting my time. Oh, and it took scheduling out 2 months for the first scheduled cleaning. They gave excuses of: An emergency gas leak Emergency illness Tech comes out and says we need the boom lift and its not available today Tech with boom calls and reports boom has a repair issue that just happened Each time this was notice given day of service after the arrival time that they scheduled.

I called Kevin about inspecting / assessing a wood-burning fireplace at a home we're buying. We…read morewant to convert it to natural gas. Kevin only does wood-burning fireplaces, but he spent at least 10 minutes with me diagnosing what was going on with the current fireplace (previous owner had it blocked with a sheet of galvanized steel), explaining our options, and making some very smart recommendations about how we could proceed. Greatly appreciate him sharing his expertise! 5 stars!!

Kevin was very prompt and professional. He was able to inspect and clean our wood Insert and give…read moreus advice on how to keep it in the best condition possible (I'm new to wood inserts lol). I even had some questions after he left and he responded quickly. Super professional and would recommend to anyone!

Awesome Chimney sweep business who is up on the roof in seconds while another co worker is making…read moresure to clean out the lower wood stove. They were done lickedy split. Such great guys. Thanks so much. Great company to attend to your chimney cleaning! Thanks so much!

Great job. They guys showed up on time, did the job well, and we done in under 25 minutes. Then…read morethey took the time to walk me through how the soot built up in my stove pipe and how i could keep it cleaner. Price was reasonable, especially considering they drove into McCall from Council. Definitely recommend.

We called and they came out the next day to clean our stove and the cap cover. Stumped them on why…read moreour fireplace wasn't starting but they never gave up. They were respectful and clean. Very reasonable and explain everything they did. I would definitely call them again .

Just read a post with photos that showed these guys took a woman for her money! Took a deposit of…read more$29K up front for a bathroom and kitchen remodel. Took them 2 weeks to finish a shower then never returned her calls. Mind you this woman is fighting cancer and she has known Jose Hernandez since high school! I can't believe he would do this let alone to someone he's known so long. Also told her you can try to sue me but it will take you years to get your money! BE AWARE!

We highly recommend Wholesale Fireplaces of Idaho! From our initial exploration at the office with…read moreGreg, Bill's visit to our house to check our existing fireplace and give us an estimate, to the careful and skillful installation by Christopher, the entire process has been easy, professional, enjoyable and affordable. We love our new fireplace!

Above and Beyond Customer Service! Greg scheduled for someone to drive over 50 miles up into the…read moremountains to help my dad with his pellet stove which wasn't working. I GREATLY appreciate it given the fact that the temps have been freezing. Luckily it was an easy fix, and my dad was even shown how to fix it himself in the future. Greg also didn't even charge my dad! This act of kindness goes a long way for a retired veteran on a fixed budget.

Mitch and his crew from Liquid 208 did a great job on my yard yesterday. I had some problems with…read moredrainage, leveling, and standing water. Mitch came in and surveyed the problem and went right to work, fixing it. Fresh soil, seeding, fertilizer and nutrients, and leveling. After watering last night, there were no more potholes and uneven spots. And bonus, they cleaned up the after themselves when they left. Not many contractors do that anymore of these days. They did a great job and I will definitely be using them to service my French strains and sprinkler systems in the future. Thanks Mitch!

Four months in.....Still not happy with the job--- lawn has not grown back after the apicaof the…read more"topsoil". As you can see it is more sand than dirt. Treated the bare spots in the front yard with some seed pods I got from D and B for $12 a pouch and those spots did better than the reseeded spots this company did. Very disappointed with our decision to hire this company to "beautify" our lawn.