AN HOUR AND A HALF LATE. I've been relying on this service for years with very few problems, but…read moretoday gets 1 star. The driver seemed very grumpy and was telling US to hurry and get loaded after several of us had been waiting since before 7:45 for what was SUPPOSED to be a 7:50PM pickup. This is Saturday night, not weekday rush hour, btw. I called the office twice; was first told the driver was 20 minutes late. When it was 8:30, I called back and was told the driver got stuck on the tollway (apparently she was actually struck by a car) and would be get another 5-10 minutes. 15 minutes later, at 8:45, a bus finally showed up at the Int'l terminal, but is now picking up from the rest of the airport. Of course half the people didn't/don't have their tickets (or don't know how to pull up on their phones) so he and the ticket woman had to do all that; then sit at the last pickup point until 9:15, but they are still trying to get all the tickets out of people. By the time we get out of here and on the road, we won't arrive at my station after 10PM, and I still have to get a ride from there. They really should have some kind of announcement system and backup plan available. I'm exhausted and this is just the last thing I needed. I will have spent 3 hours at the airport because of this added to the usual international arrival rigamarole. At least the driver and ticket lady could have been friendly and apologetic, but they are being neither. Have yet to hear any kind of apology or explanation. Not okay. We are finally leaving the airport. It is 9:22PM. For a 7:50 scheduled pickup. I am not a happy camper.

My scheduled bus skipped my stop and the dispatchers repeatedly lied to me about the status of…read morewhere our bus was. When the next bus came an hour later the driver confirmed that the last bus had simply skipped our stop because they were running behind. I nearly missed my flight due to this. It doesn't get any worse than this. I'm done with Tri State....

If you want an unreliable company that lies and does not honor its commitments, look no further…read more Don't be sucked in by low prices. Low price doesn't matter if the bus doesn't show or is cancelled by them at the last minute.

After getting more feedback from my guests - the groomsmen and my sisters-in-law - we decided to…read morecall the company to express our dissatisfaction. One of my sisters-in-law, who deals with stuff like this all the time for work, offer to call on my behalf since we was witness to much more of the garbage service than I was. I just got off the phone with her and she said they were extremely rude to her and yelled at her. They basically indicated none of the problems were theirs or the drivers fault. Because the contract only listed pick-up times at 3:30, 4:30 and 5:30, the driver made all three contracted trips - nevermind the fact that I was told from the beginning he was at our disposal for the entire time we were paying for the service. Why am I paying by the hour if you're only willing to provide a certain numebr of trips during that time?! If that's the deal, then you should charge per trip. Same reasoning for the problems at the end of the night. The driver doesn't leave if no one is on the shuttle, and apparently isn't responsible for letting anyone know he is there. They got the contract wrong on the pick-up times I wanted- bad on my for not quardruple checking, but the changes I requested were three days before the wedding. I was kind of busy. - and even though I requested pick-ups at 10:30 and 11:15, which would have given the drive plenty of time for the 40 minute round trip, they scheduled them for 11:00 and 11:30. When it was suggested that they should have known this was more than a 30 minute round trip, they said it wasn't there job to check drive times. I do take some responsibility for not being more on top of the contract I guess, but I also feel like my biggest mistake was actually trusting these so called professionals.

I booked an 18 person party bus for my wedding, and was glad I did. We only had like 10 people, so…read morewe were super comfortable. Dan was great to deal with during the planning phase. Yolanda was our driver, and she made the day run so smoothly. She arrived to our pickup location early and was so nice! We arrived to the venue and photo locations without incident. It was also nice having drinks and ice already on the bus. We were able to enjoy the day because we were in great hands!

We rented a trolley from them on a busy holiday weekend and we couldn't have been happier with the…read moretrolley and service.

Oliver was amazing 1st class car and Service!!!…read moreHighly Recommend Car was early and we arrived ahead of schedule

Our driver Oliver was great! He was timely, professional, and friendly. Cars are always very nice…read moreand clean. Thank you STG!

My group of nine (eight women and myself) booked a winery tour with South Shore Brew Bus, and…read moreunfortunately our experience with our driver, Mark, left us feeling uncomfortable and unsafe by the end of the day. To start, Mark seemed friendly enough--he offered to take photos at each stop and gave us the rundown of the day. He mentioned that he had "seen it all," from wild bachelorette parties to loud groups, and reassured us that nothing we did would surprise him. Even with that, something about the vibe felt a bit off from the beginning. The girls in our group tried to include him in little moments and keep things light, but as the day went on, his energy felt stranger and more uncomfortable. The real issue happened at our last stop. Instead of Mark taking our photo like he had at every other winery (where he took multiple vertical and horizontal shots each time), I asked a random woman to do it. Right as she was about to snap the picture, Mark walked up quickly, told her he'd handle it, and took the phone from her. When one of my friends politely asked him to make sure the sign was in the background--just like he had done all day--he reacted rudely and visibly annoyed. He took only two rushed photos and handed the phone back without a word. Our entire group exchanged looks because the shift in his demeanor was so sudden and uncomfortable. Then, on the ride home, the situation escalated. Mark kept flooring the gas repeatedly, something he had never done during the previous six drives between wineries. Despite previously priding himself on being a safe driver, none of us felt safe at all. It completely ruined the end of our trip and made every woman on the bus uneasy--especially concerning given that we were a group of drinking adults trusting him to get us home safely. After we arrived back, one friend calmly addressed her concerns to him. Instead of apologizing, he got defensive. He eventually admitted he "overreacted" and said he was offended that she asked him to get the sign in the background because he's "been doing this for six years and knows how to take a photo." It was bizarre behavior, and at that point we simply tipped him and asked him to leave because he was making everyone extremely uncomfortable. Overall, our day started off great but ended on a very unsettling note. For a service that's supposed to provide a fun, relaxed, and safe experience--especially for groups of women--I can't recommend South Shore Brew Bus based on this encounter. I would strongly consider booking with a different tour company.

We used South Shore Brew bus to shuttle our crew for my daughters bachelorette party this past…read moreweekend. The bus was large and clean, completely prepped and ready for us with charcuterie,mimosas,Jell-O shots, water and chips . Our driver Rick was amazing, truly we above and beyond to make for a great experience. When the weather took a turn and our plans for the evening changed we asked our driver if we could extend our time. Although Rick was not able to , he quickly found Mark to help us extend the party and get us all back safely. Mark to the rescue. Highly recommend!

Outstanding Customer Service! Highly recommended, new vehicles, very clean, safe drivers,…read moreoutstanding staff willing to go the extra mile to ensure your experience is great. Business sent a text message day prior to let know who my driver was going to be. Our driver was Margaret, she had very strong communication skills, very good driver, and very friendly! I alerted her our flight to Midway was delayed and she monitored our flight and arrived promptly for pick up even at 3:30 in the morning. She was very friendly and drove us to our destination with no issues. They have extra charging ports for all passengers, climate control system in their vehicles. Their cars are roomy even with 4 suitcases and 4 passengers riding in the back. I accidentally left my laptop in the backseat after our ride concluded and they were prompt to notify me and returned my bag. I love that they take pride in their work and they made our experience very enjoyable! I also love that they are a veteran owned business. I highly recommend their services.

We used 2 PrivaDrive vans to take us to and from The Acrorn over Thanksgiving weekend! Jeremy and…read moreEric were prompt, friendly and fun! The vans were super clean and comfortable! We also added a stop and changed our pick up time without any issues! We highly recommend PrivaDrive and will definitely be using them again!

This was my second time renting this party bus for my birthday, and once again it was an amazing…read moreexperience. Everything was seamless from start to finish, and the service was extremely professional. Paul was fantastic to work with and made the entire process easy and stress-free. This will be the only party bus company I use going forward. Thank you so much, Paul!

Great service! Hired him for my daughter's party bus excursion last weekend. He even drove around a…read morelittle bit when he arrived at the venue while we were still setting up the party, so we could surprise her. Will definitely hire them again! Timely, organized and reliable! Thank you!!

I went with LimosAlive because the person I had spoken to on the phone agreed to price match what…read moreanother limo company had offered me. I decided to call back the next day after exploring a couple more options and the person who had agreed to the price match did not remember doing so. I got them to agree to it again and they sent me a contract, which did not have the agreed upon price. I had them re-send it and after the correct one was signed, I emailed to let them know what the pick up and drop off points were. The day before the event I got a call that their office did not have my signed contract, even though I had a receipt sent by them for it, and they did not have my pick up and drop off points, even though it was emailed to them. After everything was sorted, the bus was late to arrive day of and never called me but wound up calling my back up number fifteen minutes later. Then the driver told me that I had to pay the remainder (480) in cash right there, which was never communicated to me. I thought they would charge the card they had on file which was used for the deposit. They were lucky we were going to a pricey event so cash had been collected from everyone, otherwise I would have had to go to a bank to get that much in cash. The driver then wound up missing our drop off point and we had to pull it up on GPS and direct him to it. Would never use this company again. Sure they price matched, but the discount was not worth it.

Limos Alive was a great transportation choice for our wedding day! Becky Jo was professional,…read moreresponsive and incredibly patient when we initially reached out and considered a variety of transportation options. Pricing was very reasonable, and this is part because they don't charge you for the time between bringing guests to the venue and taking them back. We decided on a shuttle for the wedding party and two shuttles for guests to and from the hotel. The drivers were friendly and did a great job safely shuttling everyone around. All vehicles were punctual, clean and nicely furnished on our wedding day. Overall, I highly recommend Limos Alive!