I recently had to make the hard decision to put down my 10 1/2 year-old sheltie who had severe of gallbladder disease. She had been on medication for sometime as a preventative, but in the end it got to the point where she required the removal of her gallbladder This major surgery would've been very hard on her And has about a 75% survival rate This type of surgery would need to be performed at a specialty clinic. Dr. Sandy Frey was incredibly compassionate. Even the staff came in as I was present for Kenzie as she passed.. The practice did everything they could for Kenzie. Rest in peace, my sweet friend. read more

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Dr. Sandy Frey is the best. She has completely cured all 4 of my cats over the last 15 years when they have been acutely ill. She recently saved my Siamese little girl with asthma who was on the brink of leaving me with her asthma attack...She is now completely better and her asthma controlled.... Cindy her fine assistant is outstanding. My cats love her when we get there. Loving, caring and on top of their care. This is the best care my cats have had and I have had cats for 50 years. read more

I called to make an appt. for our ailing, sick cat (we had been to Alpha with her a few times before)... and a really nasty supervisor/receptionist named Cindy came on the phone, and said to me: "looks like you went someplace else with her last time; because we had to transfer all of her records.to another vet..".. I had agreed and then advised her that at that time when we had called to request her records; we had actually had no choice that day but to take our cat to another vet (it was only ONE other time); because our car had actually broken down on the day of her illness (she has bad hyperthyroidism) : So, my Mother was kind enough to end up taking us to her local vet nearby.. The receptionist then suddenly interrupted me in mid- conversation,and said very coldly to me: " I don't have time for all of this; I am way too busy right now.!.".(.then, continued on with this, even more insulting ): ...... "why don't you just take your cat back to where you took it the last time?" I sat there in disbelief; but then was so "Pi---ssed" (!!) and insulted at this lady's total lack of concern, lack of common courtesy, and obvious totally rudeness ..... (!!)).... . SO, I advised her that we would certainly do that then! and, SO, ( happy ending ) we are NOW gladly taking her to "Glen Manor Vet" (Dr.Philip Roering, DVM)..who the very best vet EVER ! So "lady" from Alpha (if you can call her that)..and Alpha Vet .... soooo glad you advised us to go elsewhere.... I only hope for other's sake that they will read this first .. and decide ALSO to go elsewhere fast ; because to us that is truly disgusting thing that Alpha hires people like this; and who feel that they have the right (and nerve) to talk to (or at; in this case) their clients in this very rude and unprofessional, hurtful manner. :-O read more