This is by far the best location! If you need anything printed please go to E-ARC and speak to…read moreKelvin (Isaac is amazing too). ****HIGHLY SUGGEST FOR ANYONE NEEDING PRINTS FOR REAL ESTATE or CONSTRUCTION INDUSTRY for MODEL HOMES or anything else**** My husband and I originally called and then popped in randomly because we wanted to check out the paper types. The staff was immediately so friendly and even though they had a tour scheduled they dropped everything and took us around the shop before their tour arrived when they could've asked us to come back another time. They were very knowledgeable and made sure we got the paper we wanted for the look/purpose we were ordering. They don't overcharge you when they very well could and on top of that had my print done overnight on a FRIDAY. Mine was a smaller job, but for that reason they could've pushed it off for the higher paying prints and they didn't. Great place, quality, and management (and I am a tough critic). 100% would go back. I think I'll actually find more things to print knowing I have a good place to go to.

I am so grateful I found Arc Document Solutions! I shopped around all over Charlotte and Arc was by…read morefar the most reasonably priced. At the same time, quality was not compromised in the slightest. They have so many printing options available and Kelvin even helped reformat my document so properly fit the printer, free of charge. Above and beyond service and pricing. This is the only place I will ever print again in Charlotte!

I had a really disappointing experience at FedEx Office Print & Ship Center today. I stopped in to…read moreship a return and asked where I could find a clear plastic pouch for my shipping label. The associate told me I couldn't use the FedEx pak for ground shipping, so I asked what I could use. He handed me a plain white envelope with no explanation. Since it wasn't branded or labeled, I assumed it was complimentary or included--especially since nothing was mentioned about a cost. After I sealed my package, the associate scanned my label and only then told me there was a charge for the envelope. That's not how customer service should work. Basic transparency--especially around pricing--should come before a customer uses a product, not after. When I questioned it, the associate simply shrugged, which made the experience even worse. I don't typically use FedEx, and unfortunately this experience reinforced why. In the future, I'll stick with UPS or United States Postal Service, where communication has been much clearer.

Terrible service!! They're rude. It feels like I came in and somehow owed them something. I haven't…read moreseen such disgusting behavior in a long time

This is probably the best print shop I've ever been to. They were so kind and reasonable. Would…read morego back here in a heartbeat.

I stopped by on 7-14 to ask if they could do a small printing job. An Incredibly rude woman…read moreinterrupted my request to ask that I "start at the beginning" She was unwelcoming and impatient.

I was going to write a scathing review, actually wrote and erased. I am only going to suggest…read morecustomer service training. Service is not about the staff but the customer experience.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

The best in town! Everyone we worked with was amazing at what they do (thank you Ravi, Aruna, Tom,…read moreMary and team!) and provided helpful guidance to us through the entire process for designing our wedding invitations (and envelopes, detail cards and rehearsal dinner invitations) - advising us on what types of paper, colors, patterns, etc. we had available. They were so great at helping us print exactly what we imaged and troubleshoot any issues or questions as they came up. Everything we ordered came out beautifully and such high quality. Everyone is extremely responsive and they turnaround the prints so quickly! We got samples of a few different types and styles which made all the difference in choosing our final design. They offer so many different kinds of services and can help you do pretty much anything printing related and will give great advice. The prices were extremely reasonable. I would highly recommend using them for any printing needs.

Not sure why they pretty much slammed the door in my face when I pulled up! At 3pm on a Thursday…read morewhen they close at 4? 2 employees opened the door and saw me pull up and rushed to put the closed sign in the window. I am so glad I wasn't given the chance to do business with you! I will happily go to one of many other print shops in Charlotte to have several posters printed for me maybe a lot more. Never here and will pass the word not to go here as well! They don't deserve the 1 star! 6933 East W.T. Harris Blvd. Charlotte, NC 28215

Amazing customer service. We use them for all kinds of printing needs. Super friendly staff and…read morefair pricing.

No communication, fraudulent billing, no follow up.. complete waste of time if you are a business…read moreowner and need to help getting things done

I can't say enough about the great customer service that we received. I would highly recommend…read moreProshred to anyone. They were very efficient and had great customer service. Tom and Darrien were great.

I have been a UPS Mailbox Holder and Printing Services client for over 10 years. The staff is…read morealways friendly, accommodating, knowledgeable, and most important reliable. Having a personalized mailbox, I truly appreciate the warm welcomes, peace-of-mind security in|out bound delivery of packages, convenience, and affordability. Love the no box needed amazon returns. The In-House Printing Services is absolutely wonderful-- extraordinary customer service that is professional, dependable, and result driven. Thank you for all the advice|recommendations, and meeting those deadlines.

Charged nearly double! Robbed. Not only did employee number…read more176471 (no name given, no surprise) charge me an outrageous amount to ship two boxes a short distance, they also added inches to the dimensions, shifting the boxes into a higher pricing tier. Print out your postage and labels at home, or you are likely to pay $70 for something that should cost you $30 at this location. (They increased the box sizes and "billable weight" when keying in the order, be aware!!)