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    Alpine Aquatic

    4.9 (58 reviews)
    Open 8:00 am - 6:00 pm

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    100%

    Services - Alpine Aquatic

    Pool chemical testing and balancing

    Pool cleaning

    Pool draining

    2 More Services

    Pool maintenance

    Pool skimming

    Alpine Aquatic Photos

    Recommended Reviews - Alpine Aquatic

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    I used this company for more than two years and when Johnny used to be the one servicing my pool, everything was great. However, in the last year of using his service, another employee started to service my pool and did less than adequate. He would come in and be here for only 2-3 minutes to test the water, dump only chlorine in, skim only large leaves, and then leave. He would claim to have skimmed and netted the entire pool, brushed the walls, etc every week but never brought a brush into my yard and never stayed long enough to do anything more. When we installed cameras alongside our house; we truly realized just how little he did. The pool would always look untouched after, and then my husband would have to skim the pool that same day to clear it up, as there would always be some bees still in there, tiny leaves, etc. things we have no trouble skimming up. I've complained a few times to Johnny but nothing really changed. I continued to use him regardless, hoping things would improve. In April, right after the employee quit, there was a leak in my pump and either I do a seal repair or replace the old pump. Johnny recommended a pump replacement so I looked into it. He quoted me for an aquastar PLP150S, said it would cost $2800 total for parts and installation. When I looked up the pump, I noticed it was only $1300 for the pump online. I went with Leslie's pool supplies since they charged me a total of $1800, including parts, labor, tax. It took less than an hour for that technician to install the pump. I told Johnny I would have someone else come out to do the pump since I had found a much better price. Within a 2 days of notifying him, he called me and dropped me as a client, said he lost a lot of clients in our city and it would be too much of a hassle to come out going forward. I have to wonder if the excessive overcharge in labor costs was so he can justify continuing to come here or if he was trying to gouge me before dropping me. Overall, my experiences have been mediocre at best.

    My always crystal clear Pool
    George H.

    I have been with JC POOL CO. For about 2 years now and really happy with the service. Johnny has continued to be consistent every week and keeps look the pool looking like this year round.. He is very knowledgeable and skilled at his job. Great with dogs. Keeps you in the loop. Clean and fresh feeling water. I would strongly recommend to anyone and everyone

    William C.

    Johnny has been a great help for my wife and I. We recently bought a house with a pool and knew almost nothing in regards to it. Today I can confidently say I still know very little but I have Johnny who takes care of everything! thank you Johnny!

    Our always fresh happy pool.
    Nic A.

    Highly recommend this pool service. He's accommodating with schedule, attentive to issues, pro active on challenges and is always so communicative with a great positive attitude. No hesitation in recommending him.

    Crystals clear and clean on a beautiful November afternoon

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    Business owner information

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    Johnny C.

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    4 years ago

    Johnny is very responsive and thorough. He has taken care of our South Orange Blvd condo pool this year and everyone is really pleased.

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    Johnny C.

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    Johnny C.

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    5 years ago

    Johnny is the best. Professional. Attentive. Clear communication. Been doing our pools for years now. Highly recommend!!!

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    Page 2 of 2

    Ask the Community - Alpine Aquatic

    Do you service fish pond as well?

    Hello. Sorry unfortunately we do not.

    Do you service the Alhambra area?

    Hi, thank you for reaching out. Unfortunately we do not service the Alhambra area at the moment.

    Good morning I'm located in Pasadena, is there a fee for an estimate? My pool is green.

    Good morning and thank you for reaching out. We’d be more than happy to help and would like to get a better idea of what’s going on. At your earliest convenience, please call at (213) 842-8869. Thanks!

    Don’t See Your Question? Ask Away!

    Review Highlights - Alpine Aquatic

    Johnny is a true professional who is pleasant, clear in communication, and efficient.

    Mentioned in 44 reviews

    Read more highlights

    SoCal Pool Boys - Pool Construction by SoCal Pool Boys

    SoCal Pool Boys

    (33 reviews)

    I've been meaning to post this review for some time. I just want to thank the SoCal Pool Boys team…read morefor remodeling my parents' pool and for keeping it beautiful week after week. Special thanks to Robert, Santiago, and Luciano. They're a great team and truly care about their work.

    Look at this pool. This is what it looks like after a FULL MONTH of "service" from this company…read more All they do is lie. They promised to come, they promised to fix it, they promised proof of service -- every single time it was "I'll send it, I'll send it." Nothing ever came. Because they never actually did the work. I took down my last negative review because they promised everything would be fixed on Friday. Friday came. No one showed up. Again. I'm done. I'm moving to another company because my pool is destroyed and I can't keep giving chances to people who only know how to lie. This review stays up. I don't care what they promise this time . I've heard every version of it already. Please do not trust this company. Stay far away if you care about your pool. UPDATE in response to the company's reply: The company claims their team came out yesterday. They did not. I was home all day, and I have security camera footage that confirms no one came to my property ,yesterday or any other day. They are now using one lie to cover another. They claim they serviced the fountain "as a courtesy" yesterday. No one was here. They claim it takes 24-48 hours for water to clear. That would be relevant if anyone had actually shown up to treat it. They also say the fountain wasn't part of my agreement. Forget the fountain for a moment! look at the POOL. My pool is half green. The pool IS in my agreement, and it looks worse than I did a month ago when I signed up. In one full month of "service," I have: * Never received a single service report, despite asking for proof basically every day * Never received before/after photos or any documentation * Watched my pool turn completely green And now they want to be paid for a month of service that never happened, and they're framing my refusal to pay as "unfair." What's unfair is being charged for work that wasn't done and being lied to repeatedly when I asked for proof. Please stay away from this company.Green pools don't lie. The absence of any report or photo in a full month doesn't lie. They say the fountain (small pool) wasn't in my agreement. And here's the part that shows they either don't understand pools or are pretending not to: ALL THE WATER ON THIS PROPERTY IS INTERCONNECTED. It flows between the pool and the fountain. If one section turns green, the whole system turns green. You cannot "service the big pool" while ignoring a green fountain feeding into the same water . that's not how pools work. Here's the part that should concern any potential customer: they sent me a photo of the small pool just now completely green and said NOTHING. No "hey, this looks bad, do you want us to add it to your service?" . They just let it sit and turn green for a month. That's not a service issue , that's a character issue. A responsible company would tell the owner: "This isn't part of your current plan, but it's deteriorating fast, would you like us to take care of it?" Instead, they watched it get destroyed and said nothing until I brought it up. And the reason I didn't notice it because they never sent me any picture the entire month until I complain right now. So if they have sent a picture of how green and how much it was destroyed earlier, I would have noticed it and asked them to take care of it as well. Now this damage is irreversible. And then there's the big pool which IS in my agreement and is also half green after a full month of service because they completely ignore the fountain that share the same water with the pool. Completely ridiculous !!!

    Alpine Aquatic - poolcleaners - Updated May 2026

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