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    Alpine Hauling

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

    Services - Alpine Hauling

    Junk pickup

    Water delivery

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    1 month ago

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    Deep Rock Water - Cooler waiting to be picked up

    Deep Rock Water

    (259 reviews)

    Curtis Park, Northwest

    Not sure what is going on with this new company. I've been a customer with the service for over 20…read moreyears when they were Deep Rock Water. Now they are Primo Water. The water dispenser they leased to me no longer works. I scheduled time for them to pickup. They cancelled three times. The 4th time, I actually got a confirmation. Unfortunately, it was a no show. Nothing. Very unprofessional. I called them only to be put on hold for 60+ minutes. Their solution? Schedule another date for a pickup which is two more weeks out. Needless to say, I cancelled my service. UPDATE (07/10/2025): The rescheduled date for the company to pickup my water dispenser was today. Another no show. No calls or anything. At this point, I am going to have to figure out where their Denver office is so I can drive down there to drop the unit off myself.

    Deep Rock has recently merged with ReadyRefresh and become Primo Brand. Since doing so they've…read morebeen unable to replace our water dispenser . . . have added a "delivery fee" of $13.99 for each delivery . . . and have left me on hold a minimum of 20 minutes every time I call to get these things corrected. Suffice to say they SUCK worse than they did when they were just Deep Rock Water. I don't know if this is due to the transition or not . . . but that is NOT anything their customers (for over 5 years) should have to endure. We will be looking for another provider of water immediately.

    Alpine Hauling - junkremovalandhauling - Updated May 2026

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