Dr. Cattoni is a very friendly and positive person who helped to put us at ease during a very…read moretrying time dealing with cancer. Great bedside manner each time we saw him over the past two years. He answered all of our seemingly unending questions with patience. The staff, too, have been friendly and seem to really care. A special shout-out to Steven who seemed as happy as we were about the the positive outcome of our last appointment!

Where do I begin? There are some commendable people who work here - one or two at the front desk…read more(others are snooty and a pain the rear), almost every nurse I've seen is great, and the large majority of the nurses in the infusion center are wonderful. Others are easily offended if you dare to ask questions or disagree with any little thing. The problems: The phone system makes me want to NEVER call them. The first sign its a huge corporation is you have to call a dang call center, recite your information every time, and then leave your message. They then call the center you're seen at and the appropriate person will call you whenever they feel like they can. If you are unfortunate to miss the call, you will get a generic message to call them back and the whole things starts all over again, even though they could have left you a message about what you specifically ,called about. I'm old school, and I despise all this runaround. They employ enough staff - have someone actually answer your phones at the office! This problem of making a (often sick) cancer patient come in a day before their treatment to have their blood drawn - EVERY TIME. When you're receiving chemo, this is a lot. Please organize yourselves better to take the blood of the patient you're seeing that day. Lately, I've also been charged by Renown, so they don't run all their own blood anymore. Quit making life difficult rather than easier for cancer patients. There are many other things I could mention, but this would be novel instead of a review. You have to be your own advocate here or they will walk all over you, your wishes be damned. You will not be given many, if any, solutions to the problems and pain that arise with treatment. Finally, the doctor. Ahhh, well, one example: I asked a question about severe pain I was having, and she replied "Oh, if it was that you'd already be dead." This describes in a nutshell her bedside manner. If you're looking for more than a "by the book, this is how you treat this type of cancer," you're out of luck here. If you refuse a particular treatment, you're almost treated like a child who has been bad. I think they forget just whose body this is you've been paid quite well to treat. I don't expect you to work miracles, but if a treatment has caused a reaction, yes, I expect you to treat it, not send me to urgent care. My hell. My prognosis isn't good, but I'm still alive, and I have choices, and I'm doing my best. Now, do yours, CCS. You know you're not.

Love this cancer clinic and the people who work here and help make it another day of killing cancer…read morecells! The staff are great people, deeply caring, easy going, kind, polite. The kind of people you want in your life while on this journey. Even more importantly the offerings here work.

As we close another year, I have to post another life-saving review for Dr. Fosythe and his amazing…read morestaff at Forsythe Cancer Care Center. I have been a patient of Dr. Forsythe for almost nine-years and recommend him highly, after all when I first met Dr back in 2015 I was told by conventional oncology that I was borderline stage four with a non-hodgkins lymphoma diagnosis, Never going down the road of conventional care, Dr Forsythe and his staff treated me from the get go, and I have been living life to the fullest with no limitations and with a circulating tumor count now down to just 1.9! Dr. Forsythe is truly my hero, and I am so grateful that I have been under his marvelous clinic's care for all these years with such great success! TY Dr. Forsythe and Team!!

I was obtaining a referral for an ENT specialist in Reno and was initially referred to a provider…read more Unfortunately, I later discovered that the ENT office no longer accepts Aetna, which created an unexpected setback. As a result, I had to call back a second and third time. Both Lacy and Caitlyn were incredibly patient, caring, and friendly throughout the entire process. They took the time to answer all of my questions, provided the information I needed, and promptly submitted a new referral so I could be seen. Lacy and Caitlyn didn't stop there--they went above and beyond by providing additional resources and helping me explore other options. I truly appreciate their kindness, professionalism, and willingness to help. Thank you both for making what could have been a frustrating experience much easier to navigate!

Our experience on the medical-surgical floor was appalling. My family member was placed in an…read moreextremely cramped room with two elderly homeless patients from a shelter who were belligerent, fighting, screaming, and yelling at staff. One used a bedside commode only inches from her bed. The environment was chaotic, frightening, and completely lacking in privacy. After we requested a different room, she was left in a public family waiting room for more than three hours. Basic requests for water and assistance with painful, bloody IVs were repeatedly ignored. Nurse Camille was rude, confrontational, and dismissive of legitimate medical concerns. When we attempted to escalate those concerns, Charge Nurse Grace supported Camille rather than helping us obtain appropriate medical attention. Most disturbing, Grace repeatedly refused and physically blocked our attempts to speak with the House Supervisor. She told us, "He will not come down for this. He is going to follow my leadership." She also responded to our concerns with, "It is what it is." A charge nurse should help patients access the appropriate chain of command--not stand in the way of it. The lack of compassion, professionalism, privacy, and concern for patient safety on this medical-surgical floor was shocking.

My 90 year-old father was admitted to Renown ICU but spent majority of time in the institute for…read morecancer where unfortunately I can't name them all but the nurses and assistants were very helpful, kind and patient. I appreciate them all and the facilities are All 5 star.

Do your homework and be ready to spend 10's of thousands of cash dollars!…read more Due to his age (86 or 87), Dr. Forsythe is no longer capable of being in the medical field yet he continues to deal with patients. He needs to step down and will not. Towards the end of our relationship with the clinic, on a phone call with Dr. Forsythe, his office manager was in the background whispering, telling him what to say. She covers for him at the drop of a hat. He called my husband Ken three different names and did not know who he was talking to or what it was about. After that we were done talking with him. My husband has stage 4 prostrate cancer metastasized to the bones. When we first spoke with Dr. Forsythe in Dec. 2023, he actually sounded more like a used car salesman. Yet we moved forward as he was recommended by our local doctor. She had a patient who, at the time was please with her treatment there and we were looking for treatment outside of traditional medicine. This patient no longer will go back to the clinic either. She recommended the clinic to two other people who also had bad experiences there. Our doctor will no longer recommend this clinic. The staff was nice and appeared caring. They all seemed to have had some life threatening illness and possibly they were hired to be able to relate to the patients. Dr. Maged was the best doctor there. He is kind, calm attentive and insightful. He does not support what is happening there now. There are very little if no follow up calls, and questions seem to be side stepped. Within the first couple of visits we were handed a handful of prescriptions, some of which were hardly explained as to when and why they had to be filled. For the months Ken was under his care, we repeatedly heard him say the same lines over and over again; it was like they were canned. There was generally another oncologist there overseeing conversations. We thought he was in training, however we now know he was making sure Dr. Forsythe was not giving misinformation. My husband was misdiagnosed by Dr. Forsythe, telling us that the severe problem Ken was having on the right side of his face was caused by the monthly XGeva shots he was prescribed. Ken had Bell's Palsy in his 20's and now is 81. Dr. Forsythe told us not to go to a neurologist as they would only put Ken on steroids and that the Bells Palsy may eventually go away. The clinic does not believe in having images done on patients to see where the cancer is. They do not check your blood other than the ONCO draw which is over $5,000. You have to have your local physician order blood draws to see how you are doing. The clinic also does not look to see what else can be causing a patient to slowly fail during their treatment. Ken was slowly going downhill, getting weaker and losing weight fast. He was a very active man who worked out in the filed up until we attended the clinic which was Feb 2024. Our local integrative physician found Ken's thyroid to be off, something which was causing his system to fail. The problem with his face; chewing, eyesight, taste, numbness, pressure, complete loss of hearing on the right side and pain continued. Dr. Maged suggested that we see a neurologist, Dr. Forsythe overruled it. By phone Dr. Maged encouraged us to see a neurologist who ordered images, it turned out Ken has cancer in the bones of his face, none of this was caused by the XGeva shot or Bells Palsy. We feel that Dr. Forsythe was not capable of treating Ken's advanced cancer. The clinic is working to prove his methods work and we failed to make sure the clinic had treated Ken's type of cancer, the stage of the cancer and on someone his age. The clinic did not offer this information. Let's talk about the money. Nothing was given to us in advance stating the amount of money for the treatments as a whole. We wound up paying around $50,000 for treatments that failed. They offer you a chance to receive a $5,000 grant, ya right! Each office visit was thousands of dollars. The staff is trying very hard to cover up for Dr. Forsythe's failing memory and age by side stepping the quality of care for the patients. It's his "show" and he does not want to step down. I would hope that any one considering this clinic will "do their homework", ask many, many questions and get all of it in writing. If possible, do not deal with Dr. Forsythe as it more like the stories of Joe Biden. He'll stand you up on phone calls and his office manager will tell you he had "an emergency to attend to". It is a sad situation of a doctor who needs to step down and won't. I would hope that anyone considering this clinic will be cautious, they are quick to take your money with a straight face. Side note: My husband is getting better thanks to people who have stepped up to help us navigate what happened. We are now back with traditional medicine and have great hopes that he will continue to get stronger and healthier. We won't be returning to the Forsythe Cancer Clinic.

I have been treated at this clinic for 2 different cancers. The first cancer 15 years ago which is…read moregone. Still working on the colon cancer. Great staff and very talented doctors!

She is a wonderful and caring Doctor. Helped Kathy through a very frightening time in our lives…read moreand we are grateful!!

I am almost finished with my radiation treatments at Oncology Nevada, 10745 Double R Blvd, Reno. I…read morecan tell you that the entire staff seems dedicated to us patients. They carefully and patiently explaining procedures and side effects. They make themselves available to us for questions and help, answering emails and calls. The place is run as efficiently as possible, minimizing wait times and getting us smoothly through the treatments. The doctors check on us at least weekly regardless and have been helpful to me resolving issues I have had with my treatment. I would like to call out two staff members in particular that most often take me through my treatments. Chyanne and Greg have shown me nothing but kindness, patience and utmost respect for my dignity. Two fine human beings who have made my experience at Oncology Nevada something much more positive than it could have been. Jeffrey D Zucker

Guy Jones should not be working in oncology with his arrogance, lack of knowledge and poor bedside…read moremanner. If you have the option to go elsewhere, I recommend that you do.

After a successful cancer surgery I was told I would need radiation. Not exactly what I wanted to…read morehear. I knew nothing about radiation. I had no idea what I was going to happen to me. I was given an appointment with Dr. Jaime Shuff. She was wonderful, professional, caring, friendly and guided me to the best decision for my needs. My radiation experience consisted of 33 treatments. I was treated daily with respect and sincere compassion. Each day a friendly face seemed happy to see me. During that time Dr. Katie Lagarza also treated me and guided me to have a good experience. When I completed my radiation treatments I realized how fortunate I was to have encountered this fantastic medical care. I sincerely hope I never have to do this again, but my experience was nothing like the rumors I'd been hearing. Thank you very much, especially Lynn, Maria and Trxie.

Had an appointment today with my surgeon, who amputated my toes on one foot. I only wonder why and…read morehow he is allowed to practice medicine. The man has talked to me less than 5 minutes in 2 aftercare appointments ! He's never told me what to expect., how long till they heal, how to walk with no toes, and how long should I keep my foot elevated, and try not to walk. How long do I need this painful boot I have to wear everywhere. Doctor Rembetski makes me feel insignificant. I cried the whole time i was in the examination room. He doesn't care , I'm a statistics it seems.

***update I…read morereceived my medical records where it is noted this surgeon wrote she repaired my hernia and she did not! I don't even know what to do about this other than share.

I don't generally write reviews of a personal nature but this doc certainly deserves it. Recently…read moremy lady doc retired and I was transferred to Dr. Rafael. I was worried, to say the least. A random doc that I knew nothing about and now he was my doc, say what?! So here's the deal - I've been to a lot of doctors recently and I can say that the chicks manning the desks are total bitches 90% of the time. I feel like I am bothering them just making an appointment and checking in when I get there. Even though it's their job to do these things. Not the case here! Both on the phone and in person the front desk staff and the nurse were absolutely AMAZING. They made me feel welcome immediately. The office decor is such that you feel like you are in a cozy living room and not a cold waiting room. Even in the exam rooms, the vibe continues thanks to the decor and set up. They have changing rooms inside the exams rooms! It's the little touches that really show they care about their patient's feelings. The doctor treated me like a person instead of a number or cattle, as so many offices in town do. I'm considering myself extremely lucky to be transferred to such a great facility.

I have been a patient of Dr. Rafael for over 14 years, my experiences with him have been excellent…read more Most recently I had a lab procedure and I received a personal phone call from him, before a report was mailed to me. Upon a second lab procedure again, Dr. Rafael not only phoned me personally to refer me to a specialist, within two hours of that phone call, I was called by the specialist per Dr. Rafael and had an appointment set up immediately. I highly recommend Dr. Rafael.